If you are looking for a reliable transport from Honolulu to airport look elsewhere as this place…read morecloses early (therefore no flights to mainland). I had to text numerous times repeating myself more than once to make a reservation. They don't respond in timely manner. There are more reliable transport options available that will gladly be responsible enough to rely on.

My family has been using Johnny Cheng's Airport express for probably 10 years. We were all happy to…read moresee each other in August when he showed up to take us once again to the airport. He said he knew right away who he was going to pick up as soon as the GPS sent him up our private road. Flat Rate: We go to the airport via the flat rates which are cheaper than taking a standard taxi. Where ever you are located on Oahu there is a flat rate already figured out. We also have him pick us up on the return flight. We give him the flight info and he knows when we are returning and is there waiting. Reservations: Now-a-days we email our request a few days ahead of time. He needs the number of people, number of bags, flight number and airline and departure time etc. He requests pre-payment via PayPal before a final confirmation is sent back via email. He also sends detailed but simple instructions for the return flight. For example, you text him upon landing and then again at baggage pickup. He will be nearby and will come over to help if it is feasible. Reliability: We personally have had 100% on time reliability. We probably have just been very lucky, but it does seem that he schedules rides and pickups with care to prevent delays and conflicts as much as possible. I'm sure delays are unavoidable but it has never even happened. Service: He knows you have suitcases and gets them loaded quickly. Personally I'm always a little stressed and distracted because I'm trying to make sure I remembered everything. "Did I turn off the oven?" It is a real life saver to have a reliable airport ride and all the baggage loaded. This is an extremely small operation and Johnny runs it personally and seems to take great pride in what he does. Five Stars from me!

Called a few days ahead of time to reserve, and was told we'd be texted the driver's info the day…read moreprior. We were not and called after business hours luckily they got back to us. It was $30 cash for the service, a good deal for three people compared to a taxi. The driver was on time, and friendly. The van was old but clean I would use them again.

We called 24 hours prior to our departure and they were able to accommodate us. They were on time…read moreand were able to transport our family of 9 in two vehicles. Chris was our driver and he made the drive enjoyable with great conversation, we will definitely use them again when we come back to Oahu.

We have used A8 every time we fly to Honolulu to get their personal service of airport to our…read moreresort with no other drop offs along the way. I also appreciate the flat rate instead of a per passenger or mileage rate. They are courteous and know all the quickest routes in Honolulu.

Booked pick-ups with George in advance, and everything worked out perfectly. On time. Reliable.read more

Patrick is great, easy to communicate with via text, punctual and very pleasant. Would recommend…read morehim to Hawaii Kai people needing to get to the airport

Patrick is awesome. He arrived a little early which is great because I tend to worry!! Great…read moreconversation coming in from Hawai'i Kai. We got to the airport stress free! We should have done this sooner!! Will do again. (We even got a sweet treat at the end!)

These folks are top drawer! Started using them from a recommendation long time ago. Some…read morebusinesses care about customer service; 808 has been honest and competent at all times, even if traffic can make you nuts. Da' bes!

I have used 808 AE from time to time within the past 5 years, and it has always been a wonderful…read moreexperience. The drivers are all very kind, friendly and professional. The vehicles are well maintained and I don't feel uncomfortable in any way. The cost is very reasonable and I don't feel like I overpaid. The driver asked my advice on the easiest route to my destination and didn't drive around unnecessarily. A+ business.

My 1pm shuttle was late. The company was rude and unapologetic when they said over the phone the…read moreshuttle wouldn't arrive until 2pm. I had to cancel and find another way to the airport. I wouldn't trust this company with anything important and I don't really know if they deserve someone's hard earned money because I don't know if they care about the customer.

Negligent drivers and owners. Stay away! My elderly mother was badly injured thanks to a driver who…read moredid not lower the step (at night which is so dangerous) or offer his hand in assistance. When she fell he was on the other side of the bus & did not even check on her! The coward hid as others helped her up. She broke her foot and spent the remainder of the week in a wheelchair/walker. Dean called and pretended to care - claiming he needed to "check with insurance" and many months gone now. Emails and calls unanswered. Simply the worst experience- my mother suffered permanent and lasting injuries. These people have no conscience.

Michael, our driver/owner, was awesome! Hard working man and he was always on time. Very fare rates…read morecompared to other ride sharing options. He was our driver for our whole trip and he was very knowledgeable about all areas in Oahu. Very easy to get ahold and communicated well regarding reservations. I highly recommend this company!

Michael is the best. Very thorough with the service he provides. He gave easy instructions to get…read moreto him at the airport. He offers baggage pickup too but it was unnecessary for us. We also arranged for a pickup back to the airport for our departing flight. Everything with Michael was easy.

I hired "Lucky Owl Aloha Shuttle" to pick up my boss from the airport to transport her to her…read morehotel and back for a business trip. She said the driver was wonderful. He was in constant contact about where to meet at the airport via text and gave her a tour of Oahu on the way to her hotel. She was so thrilled with her experience she referred "Lucky Owl Aloha Shuttle" to her boss our Chief Medical Officer and asked me to send their information to our Chief Operations Officer so she can utilize their services the next time she is in Oahu. Highly recommended. You will have a great experience.

Ive used their rental service for years! Same great rates and honest approach...super excited to…read morehave them doing shuttles now too, as I dont always need a car but just a drop off somewhere!