First timer from Ewa Beach to the Airport. Cheaper than parking at the airport for 7 days, being…read moredropped off up front and not having to have to drag 6 luggage to our car after a long flight was fabulous! Our Alaska flight home 7a got cancelled, we got rebooked at 6:35p and delayed to 8:45p. Arrived home at 12midnight instead of the original 12noon and they were right there ready and waiting. I called to reserve 4 months ahead and was a little worried since I did not get any email confirmations or updates. When I called 2 days before our flight, they confirmed they had it and they were there to answer my multiple calls from Vegas with the numerous changes. Definitely using this every single time!

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

Patrick is great, easy to communicate with via text, punctual and very pleasant. Would recommend…read morehim to Hawaii Kai people needing to get to the airport

Patrick is awesome. He arrived a little early which is great because I tend to worry!! Great…read moreconversation coming in from Hawai'i Kai. We got to the airport stress free! We should have done this sooner!! Will do again. (We even got a sweet treat at the end!)

Called Friday for Saturday ride from Waikiki to airport. Snagged the last slot so definitely will…read morereserve a couple days earlier next time. Great communication. Email confirmation, text from driver morning of and again when he arrived at the hotel. We had a shuttle bus all to ourselves. It was clean, no odors, smooth ride, no crazy driving. Would def recommend and will use it next time we're in Oahu again. Cash price is lower, so plan that ahead of time!

5***** We've been using Go808 for several years now and have…read morenot been disappointed. First, e-mails are sent promptly at just about any hour. Information is confirmed along with flight number and all. Confirmation is made 2 days prior. This company will track your flight...it gives you peace of mind that they are watching and tracking your flight so they will adjust for delays (AND early arrivals, for that matter). Today we were picked up in a new Sienna and our driver, Rodney was great! Helped us with all of our luggage (8!!!) to our front lobby. What a great business

We booked a ride to the Airport with this company and OMG Ive ridden in cars that were in Nascar…read morebut this guy was out of this world. We sped off to god knows where. He had only two speeds fast and tire screeching stop. It was an older van and an older man driving so we went bouncing around like rubber balls in a square box. Now like the starship enterprise we went into warp factor one, add to that he was on his cell phone arguing with someone while looking like he was about to have a stroke! I kept thinking who had my funeral arrangements. Anyway we did make it in one piece even if we all needed blood pressure medications. If you want a pulse pounding trip to or from the airport these guys fit the bill perfectly.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.

Excellent drivers! Clean Vehicles! Zero issues in either direction!…read more I found out that the parking fees have !increased !again! at the HNL airport. With our desire to leave at 5AM, I didn't want to bother a family member. We did the math and it saved us money to hire a car service. Honolulu Airport Transfer didn't charge per person, flat rate for us and our luggage. On time in both directions. Reasonable rate for a guaranteed pick-up. I might save $10 using Lyft or Uber, but I have had a few issues with drivers dropping the ride. I am not taking any chances when it's a flight. Using this service is a game changer!

Very pleased with the service. Van was clean, driver was friendly and we were greeted with fresh…read moreleis. They do not hold a sign at baggage claim for pick up but easy to find once I have them a call. At pick up we were running late and the driver waited for us. I would book again!

http://www.shuttlebykathy.com/…read more Don't trust this person she sends out cut rate taxi's to pick you up! Has happened to me twice see my reviews! She is NOT a service she is a website portal who takes her cut and hires the cheapest taxi's she can. Thanks for getting me stuck at airport Kathy!

If you are lucky enough to be heading to the windward side of Oahu from the Honolulu airport, do…read moreyourself a favor and book Flat Rate Shuttle by Kathy. It is as if your favorite family member is there to greet you. She knows the ins-and-outs at the airport (that alone is worth five stars to me) and gets you to your destination efficiently. She is friendly, reliable and a treasure to talk with on the picturesque ride over. I have used Flat Rate Shuttle by Kathy many times and always look forward to having her catch me up on what's new since my last visit.

I'm not a seasoned traveler so bear with me. Bottom line, my expectations were not that high…read morebooking a shuttle with no frills. I barely read the emailed directions and yet, after wandering my way out to the baggage claim area I hear my name called out by a nice gal named Layla. Laya has her act together which is why I'm posting this review. She pointed us in the right direction to our ride. We got in the car were delivered to the right hotel. Our driver Gerardo was nice and calming. I I rebooked for the return flight and everything worked out well. Nice people.

Arrived on 8/24/26 and we had no greeter with my husband name posted. We were there to celebrate a…read moremilestone birthday. We departed on 8/30/26 and the shuttle was supposed to come at 4:30am to take us to the airport. No one arrived at that time. I called and no one was available for me to talk to about the issue. I had to order an uber ride back to the airport. Once the uber arrived a shuttle bus came at 4:50am stating the last driver had a flat. Needs better communication 24hours if they are going to provide a 24hr service.

I've used Johnny Cab for over a decade and their prompt service to the airport was excellent every…read moresingle time. I became spoiled that I was the only customer. Highly recommended.

We used Johnny Cab due to all the great Yelp reviews, but this review is really closer to 3.5…read morestars. Nonetheless, his service was fine, but there is definitely room for improvement and we used another taxi service for our last ride which was a much better experience. We prearranged for Johnny Cab to pick us up at the airport after our flight from OGG to HNL. Unfortunately, our short flight was almost an hour late, and his colleague, Wasa, waited patiently for us until we retrieved all our luggage. His car was on the older side, but Wasa was very patient and an excellent and safe driver. Since our flight arrived so late, it took us around an hour to get to our hotel in Waikiki since we had hit rush hour. Because of this, we of course gave Wasa a very decent tip, but he deserved it due to all the inconveniences our delayed flight created and his professionalism when driving. Because of this, we decided to use Johnny Cab again the next day when we needed a ride from our hotel in Waikiki to our new hotel in Ko Olina. This time we were picked up by Johnny, who graciously came 30 minutes earlier than our scheduled pick-up time at 1:15pm, per our request. Unfortunately, the things I didn't like so much about Johnny was that he drove a little aggressively, almost tailgating another driver. Albeit this driver was in the fast lane, it wasn't something I expected from someone who drives for a living, and we never said we were in any rush to get to our destination. He also got visibly angry at some jaywalkers. I get it, when I drive and people jaywalk and block my car, I get mad too, but I also don't drive patrons for a living. Finally, we tried to make conversation with him, but the vibe overall was really off. It's hard to explain and maybe our personalities didn't mesh, but it was reason enough where we decided not to use his services again for our final ride. The other tax company we used to take us on our final day from Ko Olina to HNL was much more professional. You can see my review of them as well. When booking with this new taxi company, we received an email and text confirmation right after we booked our appointment. We didn't get any type of confirmation from Johnny Cab. Also, with the other taxi company, we also received a link by text so we can track our driver when he was on our way to us. Finally, the morning we were about to leave (at around 5am - our pick-up time was at 6am), we received a final text confirmation that our driver was coming. He even came 30 minutes early. After using the other taxi service, who charged the exact same price as Johnny Cab, I definitely won't be using Johnny Cab again and would rather use a more established and reputable taxi company. I think Johnny Cab is just a 1 or 2 man show, while the other taxi company has a fleet of over 100 taxis. Maybe we just got a good driver for our other taxi company, but they just seemed more professional overall.

We used Luxury VIP Transportation for our wedding in July 2025, and it was truly the best…read moreexperience ever. From start to finish, everything was seamless. Our sprinters arrived right on time, looking immaculate inside and out. The driver was professional, courteous, and incredibly helpful, making sure we felt relaxed and taken care of on such an important day. Both vehicles were luxurious, spacious, and spotless, adding that perfect touch of elegance to our wedding. Thank you Makana and team!

From the owner: Luxury VIP Transportation is a premier, family-owned limousine service based in Honolulu, providing…read moreworld-class transportation for clients seeking comfort, reliability, and sophistication. As a locally operated business, we take immense pride in offering the highest level of service and attention to detail. Our fleet of luxurious vehicles is impeccably maintained, ensuring a smooth and elegant ride for all occasions. Whether you’re attending a special event, celebrating a milestone, or simply in need of a sophisticated travel experience, we are Honolulu’s most trusted and preferred limousine company. With a commitment to excellence, our family-driven values guarantee an unforgettable experience every time.

Driver accused us of parking in his "space" at the Koko Marina Shopping Center parking lot near…read moreWalgreens. No parking stalls are reserved in that area. He called my husband an asshole. That's not how you treat kupuna who are residents in the area you own a business. Spend your money elsewhere and find a business who treats everyone with aloha. I wish I could give them zero stars.

We love snorkeling and were planning a trip to Oahu this month. We knew snorkeling on the North…read moreShore was out due to the high surf, so that left Hanauma Bay as our best opportunity. We know the state now has a lottery that requires you to sign up 2 days in advance, and the tickets go quickly. We did not want to risk not getting to go, so we booked an excursion, as they are given spaces for their guests.I checked the reviews and choices and booked with Hanauma Bay Snorkel Adventures several weeks before our trip. We know that mornings are best for water clarity and calmer surf - and we've found the fish tend to be more abundant in the AM, so we booked the morning slot. We received emails and were told the van would pick us up at our Waikiki hotel at 5:40 a.m. We were waiting a few minutes, and then the van came to our hotel. We climbed in, and with 2 other couples and the driver, we were off in the dark. First stop was their dive shop - on the way, on the other side of Diamond Head. Snorkel gear was distributed (we brought our own), and then we climbed into the van and drove a short distance to the Hanauma Bay entrance. We gathered as a small group and went into the park together (you'll bring $25 cash each person for the Hanauma Bay ticket - not included in the excursion payment). There is a mandatory short movie (around 15 minutes) that is primarily a primer to keep the reef and marine life safe. We took the free tram down to the bay (you can also walk - a bit of a steep hill). They have bathrooms with changing stalls at the beach. We were on the beach as the sun's first rays shone across the bay - it was a beautiful morning. We got in 3 separate snorkel sessions going out into zone 2 (through the buoys and past the first reef) where it's deeper, and we saw greater numbers of fish. If this is your first time snorkeling or you are less experienced, I would caution you to check with the lifeguards on the beach before doing this.About 3 hours later, it was time to pack up, and we took the tram to the top, where we waited a few minutes with the group we traveled with in the morning. Our van showed up and drove us straight back to our hotel. We very much enjoyed the day, but honestly would have preferred to be on our own so we could choose when we wanted to leave. But for many who visit Oahu and stay in Waikiki, this is a good way to snorkel at Hanauma Bay. NOTE: I do see a number of reviews that speak of rude staff and substandard transportation. Fortunately for us, we did not experience any of that on our trip.