I took my new adopted fur baby in today to be groomed. She was very anxious & so was I. The…read morelady was very reassuring & my baby calmed down quickly. She did a wonderful job & I was very pleased.

my fish died right when I put them in the tank. I spent almost 20$ worth of fish and they instantly…read moredied right when I left the store. I'm going to pet co now

Walked in minutes before they closed, not knowing they closed at 8. Was just in the shopping area…read more& needed to stop. I rescued a sweet dog that has fleas and I needed flea & ticks shampoo. They rushed us and I felt like I had no personal space to figure out which one I needed to go. Clearly didn't want my business or help a dog.

Every single person my daughter and I encountered just now was incredibly helpful and kind. From…read moreknowing about the animals to being patient when I was fumbling with my bank at the register, every employee went above and beyond to help. Thank you!

Was very helpful good prices of birds, parakeetsread more

This place is awesome! Large variety of aquarium fish and birds. Also a great place for feeder…read moremice/rats. Plus, the staff is knowledgeable and really friendly! The Best Pet Store in these parts of South Arkansas.

I just called for a grooming appointment for our mini schnauzer…read more They do not do grooming! They will do nail trims but other than that they provide bathing tubs and soaps for dogs.

If you want to walk in buy something and walk out this might be a good place. If you want…read moreprofessional advice or if you happen to take your pet into the store be warned that the people working there don't know what they are doing and are ignorant of how to greet a dog. I called on Monday to schedule a self service dog wash and when asked what time I said "10 am", the person on the phone said can you make it 10:30? No problem, I arrived at about 10:15 the day of the appointment and went in and was promptly asked if I could be helped. I said I am here for my 10:30 appointment. The lady looked at a dry erase board that has the appointments and said "We have you down for 12 pm". A scratch my head moment but she said that they could get me in because there wasn't anyone using the wash. She handed me a clipboard to fill out and then she bent over in front on my dog to greet him. I told her she was brave putting her face in front of his. This is a sore subject with me because I told another lady to not bend over to greet a previous dog and she did it anyway and my dog bit her. After the lawyers were done the lady hit a jackpot. So, anytime someone who does this it tells me they have no clue on how to act around an animal. Being that this lady probably owns Barkansas tells me she is completely clueless. After telling her she shouldn't put her face in front a strange dog she told me that if I didn't like it I could go someplace else. That's all I need to hear, away I went and with one phone call I was told bring my dog in and they would wash him. For $10 more than what I would have paid to do it myself someone else did a better job that I could.

I went here yesterday while visiting Conway. This was my first time in the store. I loved it!…read more I got personal help from a very friendly person finding things for my very picky Coton de Tulear.

I have a Havanese puppy and I took her to a different groomer. the next weekend we went camping…read moreand my poor puppy had knots on top of knots from his halter. I made an appointment with the same groomer as before. Waited 1 week for this appointment, got there with my boy and was told they would have to reschedule because it would take longer than she had left time for. I tried two different groomers who did not return my call. I went to Neighborhood Pet Shoppe and told the groomer, Shanyn, there what had happened with the previous groomers. She was very sweet and understanding. I told her how the knots were getting bigger from the camping trip.(It was the undergrowth of hair and no matter how I tried I could not get the knots out.) She told me she could make an appointment in 3 weeks. I booked the appointment. She texted me Saturday the day of the appointment told me she had a family emergency, Ok I'm good with that! Texted back and asked if I would have to wait another 3 weeks. She asked if I could come in that Monday. She even said she would give a 10 percent off for the inconvenience. I told her no need for that I was just glad he was going to be done Monday. At this point, I asked my husband why I had to wait 3 weeks when she fit me in the next day they were open. now I know why!!! I truly believe she never had intensions of grooming my dog that day. I got there and she said she could not do my dog that day. He probably would have to be sedated. She made me feel like an inadequate dog owner. She asked if I ever brushed my dog or bathed him. Very rude questions. She was told everything upfront including how bad the knots were. This is the problem nowadays, people do not know their place!! She maybe very good at grooming (I will never know because I will never go back to her) But her customer service is horrible!!! I will spread the word!! Long story not so short, I went to another groomer that day, showed them my boy and he will be groomed Wednesday!!! It has been almost a month and a half since this all started.

We, Sophie and I, love this store!! Shelton and his crew are the BEST!!! They always make sure that…read moreSophie gets all of her favorite treats!!! Sophie loves PSP Cabot!! Rick and Sophie

They cut some of my dogs skin on the end of the ear and cut him in the inside of the earread more

Great customer service. Plenty of toys and food options. The self grooming section is clean and…read morefully stocked. I enjoy coming here and so does my dog.

Love this place! Extremely knowledgeable and helpful staff and the pup loves visiting too! Lots of…read morespecialty products as well and they remember your orders by your phone number!