We needed to replace the 25-year-old heater for our in-ground hot tub/ spa. Shaun took this…read morerequest seriously and explored several options to help us find the right fit. He was at all times prompt, responsive, attentive to detail, thorough in answering our questions, interested, and professional. We're really glad Shaun helped us get the job done right and look forward now to enjoying it!

I would not recommend this pool service. The owner is disrespectful to disabled persons, he is a…read morenarcissist that complains about not making enough money despite charging for everything. . His service is mediocre at best, and he only finished things half way. He caused significant problems to my pumps when he shit them off to do a leak test, and every time he has touched the controls, he has never reset them properly. I thought they would be a great service to switch to, but I was terribly mistaken.

I have used Clear Water Pools for years and they have been nothing but professional, timely and…read morereliable. I am especially happy with their troubleshooting capabilities. Draining your pool is the last option you want to do and Mark, the owner, made sure I didn't have to when we ran into issues with alkalinity. I was hesitant to use too much acid, but Clear Water handled everything perfectly and now my pool is ready for the hot summer weather. Highly recommend!

Great service, professional, thorough, always shows up. Highly recommend. If you have a pool…read moreservice and you are unhappy, give these pros a call. They will take care of you.

We were looking for someone to pay more attention to our pool than our previous company. We…read morerecently had a leak and our pool constantly had algae even though we were paying a pool tech come by once a week. I found Chris through Yelp and thankfully now our pool is sparkling (no more algae!) and I know it is getting the care it needs. He does the service himself and clearly communicates any potential issues. This helps to cut out the pool tech middle man which is exactly what we were looking for. He immediately made some improvements to our system so that it runs more efficiently. I was curious about getting a pool cover or a gate and Chris went through his experience and the potential options with me. He is very knowledgeable and we really appreciate his service and attention to detail. Also my dogs love him! Thanks Chris!

Chris has been servicing our pool for the past year, and we couldn't be happier with his work…read morequality and responsiveness to our questions and concerns. We moved to our current home two years ago and are new to pool ownership. As our pool equipment continues to age, Chris has been helpful to diagnose and repair various issues that have come up. From our experience, Chris has a strong and honest work ethic that's not easy to find.

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

It was a wallet flush. 6 weeks without my tub being fixed and I had to call someone else. Was told…read moreI should not have disposed of a pump they deemed not working and also told it would be more profitable to not travel the distance to me. The were going to send a tech out with out parts but I'm sure they would have charged me a trip charge. It was a terrible experience. They replaced the wrong jet pump but were happy to charge me for a new one I have always been a customer of spa palace and in The future will wait For them. It would have been faster

Thomas at Aqua Medic Pools is amazing. He was recommended to us by our former pool guy when we…read moremoved into our new home about 2 years ago. He is professional timely and always sticks to the schedule. Thomas always lets us know when special items need servicing and how much they are going to cost and also adds his recommendation. When items need to be replaced like our pool light he is there the next day replacing it. All around a great company-highly recommend Aqua Medic Pools!!

Can't say enough good things about Cortland and University Pools! After going through different…read morecompanies I wasn't quite happy with, I found University Pools and couldn't been more satisfied! I haven't had any issues with my pool or spa, he's responsive, and everything gets done in a timely manner. I would highly recommend his service!

I'm highly impressed with the work that Cortland has done for my pool so far. For the last several…read moreyears I've had the same company coming out and servicing my pool. However just recently at the start of the summer my pool started turning dark and nasty. Finally I went up to check on it around mid June and I noticed that it was now green and had literal sea life growing in it. This was highly unacceptable for someone who had been paying good money for countious pool service. I finally contacted a good friend who had been in the pool cleaning industry and she told me to find a new company quick. This is where University pools came into play, I found them on Yelp, contacted Cortland and he was out to bid on my pool promptly the very next business day. After a fair charge to clean up my pool, he literally took it from gut wrenching horrible to swimable within about a week, pretty damn good. He was also able to give me information on advice to update my filter and other things that needed attention. The promptness and work this company has done has let me finally enjoy the pool during the hot weather we've had the last several days. The pool is sparkling clean now.

My pool was resurfaced by this company and was made gray. see attached pictures showing it mostly…read moregone. I have requested several times for this get fixed. The gray dissolved and was vacuumed up. Clearly correct materials were not used and not what I paid for. I do not recommend

I have a small pool (10 x 20 6 feet deep) that needed…read moreremodeling. I tried multiple times over a period of 2 years to get it done. Other companies set appointments and never showed(I think they looked at my address on google earth see it was a small pool and didn't bother) Another guy said to call back in summer because that is their slow season(no one wants to remodel during swim season) and then blew me off again. I finally found Dean at Aqua Specs, He showed up on time for appointment gave me a great quote for the job and then proceeded to surpass every expectation I had for my pool. They left the yard immaculate when they were through. I cant recommend him high enough. If you are looking for a pool remodeler Dean is you're guy

Shorebreak Pools has been be with our family for a few years and the service is five stars all the…read moretime. The pool is always clean on time every week, maintence issues are usually solved within a day or two (which is unheard of in this industry), and the extended professional network of service providers is unmatched. I have owned pools for nearly 25 years and this company is by far the most professional and easiest to work with and if you have a pool you know they require attention at the most inconvenient of times! I can always count on them.

We've had such a great experience working with Mason at Shorebreak Pools. He helped us with our…read morepool startup and did a fantastic job getting everything up and running smoothly. What really stood out was how thorough he was in diagnosing and fixing the issue with our screen logic. He explained everything clearly, was professional, and made sure we understood how the system worked. It's such a relief to find someone knowledgeable, dependable, and trustworthy and truly cares about his clients. I highly recommend this company and Mason for anyone looking for reliable pool service and expertise.