Can't say enough good things about Cortland and University Pools! After going through different companies I wasn't quite happy with, I found University Pools and couldn't been more satisfied! I haven't had any issues with my pool or spa, he's responsive, and everything gets done in a timely manner. I would highly recommend his service! read more

University Pools - Pool Cleaners Near Me - San Marcos, California

I'm highly impressed with the work that Cortland has done for my pool so far. For the last several years I've had the same company coming out and servicing my pool. However just recently at the start of the summer my pool started turning dark and nasty. Finally I went up to check on it around mid June and I noticed that it was now green and had literal sea life growing in it. This was highly unacceptable for someone who had been paying good money for countious pool service. I finally contacted a good friend who had been in the pool cleaning industry and she told me to find a new company quick. This is where University pools came into play, I found them on Yelp, contacted Cortland and he was out to bid on my pool promptly the very next business day. After a fair charge to clean up my pool, he literally took it from gut wrenching horrible to swimable within about a week, pretty damn good. He was also able to give me information on advice to update my filter and other things that needed attention. The promptness and work this company has done has let me finally enjoy the pool during the hot weather we've had the last several days. The pool is sparkling clean now. read more

I have been trying to get someone out to clean out pool filter for almost 3 months. Called Cortland and in one day he was able to fit me in. He was super professional, explained to me what he was doing and even explained to what he was doing so when It needs to be changes next year I could do it myself.He didn't try to over charge me or add any extra fees on the side. During this social distancing he kept his distance without feeling wired. I would recommend his service. Will be calling him back for future calls. read more

These guys do great work, and that is an understatement when it comes to evaluating the works of University Pools. Out of all the companies I've worked with no one told us that the pool needed to be drained every 5 years. Who would have thought? It's no wonder that we've always had so many issues. Cortland did an acid wash that turned the pool to looking like new again. I thought I would have to remodel the whole thing to get it back to how it was. I've recommended him to a handful of construction companies I've done work with over the years. Overall, they are the best pool company I've worked with. Highly professional, affordable, great attitude AND they get the job done fast! Thank-You Cortland! read more

University Pools - Pool Cleaners Near Me - San Marcos, California

So I called to get an estimate for a filter replacement and was giving a quote, and then was told that I would be call back to set up the appointment. I was never called back and I have tried repeatedly to contact but the company never returned a phone call. And right now I have a filter that is broken in a pool That will quickly become dirty read more

Magic pool cleaning service? That's pretty much the only way to explain our miraculous results with University Pools. After a few storms had washed dirt into our pool - which then turned to algae - I thought we would have no choice but to drain our pool. We tried everything - and finally decided to call University Pools. They took our pool from bright green to pure crystal blue in under 12 hours. I still can't understand or explain how they did it. I highly recommend using them especially if your pool has gotten a bit out of control. read more

University Pools - Pure pool magic - from bright green to sparkling blue in less than 12 hours - Pool Cleaners Near Me - San Marcos, California

I have never met a more knowledgable and friendly pool service person than Cortland. He knew exactly what was wrong with my filter and my pool went from a gross ugly algae pit to a beautiful Oasis away from the summer heat! Thank you university pools you're awesome! read more

Update: Staggering decline in quality and consistency in last 3 months. After a year of good service, the past three months have been a steuggle and some of the most disappointing professional service I have ever received. At this very moment, I cannot get someone to return messages, emails or texts. My pool hasn't been serviced in 2 weeks and they took my nonworking vacuum the last time and have never returned it nor given me an update. My pool has been a murky green lagoon for nearly a month even though I am paying someone to maintain it. Do yourself favor, pass on this business. read more

Please save yourself time money and frustration and do not use this company. I have had nothing but trouble working with Cortland and would give them zero stars if at all possible. My pool is completely green and we are unable to access it during this heat wave, they are still in possession of my pool vacuum which they are supposed to be repairing, and they refuse to return any attempts at communication. Don't make the same mistake that I did, go somewhere else. read more

As the many other comments said in the last few days, this company is an absolute waste of money, and the owner, Cortland is unprofessional and unresponsive. Pool hasn't been serviced in 3 weeks, yet he still took money out of our account for the month, with no refund. Refuses to answers calls or texts. Absolutely will see him in small claims court and will never recommend this company to anyone. Stay away! Pool has not been able to be used this last month in this awful hot weather. read more

University Pools - Pool Cleaners Near Me - San Marcos, California

Cortland has helped me out of quite a few tough spots on my pool. He is always responsive, helpful and makes time to check out the issue even if he's busy. He has fixed my motor, a leak or two, pool vac problems and even drained and acid washed my pool at the beginning of the summer. And I love that he's in East County! Give him a call if you need any pool service! read more

I made a mistake and tried to "winterize" our pool and didn't really think about how that wouldn't work here in San Diego the way it did in Indiana. Long story short, with the rain this season, my pool ended up full and so green. With no hope of shocking it back, university pools came quickly, gave us a great quote and drained our pool and acid washed it. I have never seen it look this good. They also upgraded out pool pump at a great price and saved us so much monthly on our electric bill. They know what they are doing and are very quick to respond. Great service! read more

Came to my rescue when my pool had to be drained ASAP! Very fair price and extremely helpful . Will definitely use again....thanks!

Grate service! They really know how to keep your pool in great condition. 100% satisfied.

I would like to give University Pools a 0!! Cortland started out great for the first year. Over the last few months I have had nothing but trouble getting a hold of anyone. I paid to have a Jandy valve repaired but they tried to trick us and only put a new top piece on. I paid $200 for a repair that was never done. When I did finally get a hold of Cortland after 2 months he said he'd be right out to fix it.....that was almost 3 weeks and they are currently 2 weeks behind on my pool service. DO NOT HIRE THEM. read more

They came to install a new pool pump for our pool and was personable and knowledgeable. The main guy who lead the crew gave me and my friend some good tips to maintain our pool. They even gave us some tips on how to keep the pool clean and free from antibacterial which was very helpful. I would rate them higher but they are not really to consistent with their appointment times. I understand but there is still no excuse. read more

I've had University Pools work on my pool as far as weekly cleaning up to the replacement of a pool pump and they were great. Like clockwork as far as pool cleaning and if there was ever an issue (rare) I would get an email ahead of time to let me know. If you need a pool place that is reliable, affordable, and frees up a lot of your time, this is a great company. read more

Amazing service - our pool was in bad shape, they were able to get it cleaned up & running like new. I wouldn't use anyone else.

I had maintained my pool since I installed it but last winter I lost control of the pool. Algae took over and coated the pebbletek an I thought it was ruined. Called Cortland from here and we drained and acid washed it in June. It is just beautiful now. He installed a variable speed pump too. He now is my pool guy. Pool is sparkling clean all summer and it looks new. And no more me trying to keep up with the chemical balance. Should have did this years ago. I was amazed the acid wash was so reasonably priced. Thanks again read more

WOW! Is one word that comes to mind when I think of University Pools. We just moved into a new home and the pool was far below standard, we heard about University Pools from some close friends and decided to give it a try. Cortland was so professional and helpful with recommendations on how to get our pool into ship shape. After an acid wash and some general maintenance our pool was looking like brand new, and our kids were so happy to finally be able to use their new pool! We decided to keep him as our pool guy and he regularly checks up on us and keep our pool in pristine condition, we are the envy of all our family and friends! THANK YOU CORTLAND FOR YOUR AMAZING WORK!! read more

Just met my pool guy for the next year! Courtland is awesome man. He came in and immediately identified the problems, noticing our filter was improperly installed along with our motor bearings being shot. I like how he explained every detail giving me a vivid picture of the problem and task at hand. Definitely looking forward to more visits with this guy! read more

Cortland is awesome! He's been doing our weekly maintenance for almost 2 years and he recently helped me with a heater replacement. Very reliable and always does an excellent job. I highly recommend him and his team to anyone who wants to enjoy their pool without worrying about maintenance. read more

University Pools will clean and maintain your pool excellently and efficiently. Cortland is very helpful, very attentive and knows exactly what he's doing. What more can you say about pool service? They're there when you need them, affordable and they're on time, every time. read more

Very, happy with University Pools. Just bought a home (vacation) in San Diego and was in need of pool service and Daniel took care of us...University Pools has a customer for life..Professional, friendly and know what they are doing ! Thank you read more

All I can say is wow! I decided to call them since my previous pool cleaning company started falling short every time they came. Since the minute the guy at this company arrived, he noticed and pointed out several things which the other company never bothered to look into. The prices are real affordable and the service was done in no time. I decided to switch and that was 4 months ago! Very happy with my decision. read more

Where is Cortland? He is M.I.A. No response to text msgs or phone calls. If anyone knows how to contact Bob- the contractor who was working for Cortland please let me know... he serviced my pool and did an excellent job. Since he left there has been no service....Will be finding another pool service or learn to do it myself (google rocks). read more

These are the people to call if you really want the job done. Cortland came out to do our pool. He Did what he said he would do, fixed the pool when 3 other companies flaked or said they would have to call someone. I was extremely pleased with the service. read more

Daniel has been maintaining my pool for years. I can count on him to be professional and reliable. Great service great person.

Cortland came thru on short notice to drain and clean my spa for the first time and gave me a fee within my budget. Very good job; I will use him again. read more

I have never seen our pool so perfectly sparkling! These guys are the real deal. Worth every penny! Thank you Cortland and Brian!!

I was having some issues with a new pool pump, and Cortland came out and was able to get it going in about ten minutes. He then helped me glue some pipes that were leaking and get everything going great. I will definitely call him again whenever we need help! Thanks read more

Cortland has been cleaning our pool for the last year. He does a great job and answers all my questions without hesitation. He also quick to respond and his knowledge is outstanding. Highly recommend! read more

IMO, best pool company in San Diego hands down! Cortland is very professional, thorough and honest. He gets the job done and his prices are fair. read more

Courtland is a very nice guy. The pool always looks great! The price is very reasonable and he's honest. Comes to our home during the day when we are gone and always locks up behind him. I highly recommend University pools! read more

Our July 4th weekend has been saved! We no longer have a dirty pool just in time for July 4th. Thank you to Cortland! Came out and found that our pool pump was broken and replaced the pump that same day! Excellent service! read more