Food amazing, a must try, spacious and they also have outdoor seating. Service it amazing also. read more

Paradise Sushi & Grill - Japanese Near Me - Petaluma, California

This was one of the worst restaurant experiences I've ever had. The evening started with confusion when the hostess seated us, only for the bartender to come over and tell us we couldn't sit there. After that, we ended up seating ourselves on the patio. Once seated, it took about 15 minutes before our server came to the table. We ordered a Pepsi that never arrived, and by the time the server returned, he still hadn't brought it. We filled out the all-you-can-eat menu and turned it in, but service continued to be extremely slow throughout the meal. The biggest issue came when the bill arrived. We specifically ordered from the all-you-can-eat menu, yet our total somehow came to around $130 for two people. When we questioned the numerous extra charges, we were told that some items carried additional fees. However, we only ordered from the all-you-can-eat menu and were never clearly informed that the items we selected would incur extra charges. At that point, we'd already spent so much time waiting that we didn't want to prolong the experience by arguing. We paid the bill, left a tip, and left. Between the seating confusion, missing drink, long waits, poor communication, and unexpected charges, we left feeling ripped off and extremely disappointed. Unfortunately, we won't be returning. read more

Fast and professional service. Food is excellent! It's nice to sit outside, too! Absolutely no complaints! read more

What bulllsh@t! Don't order the alll you can eat sushi unless you intend to eat every piece even if you didn't like it! $.50 charge per piece left on the plate -ridiculous ! read more

This place used to be amazing ... now the sushi is subpar and the waitresses are some of the rudest ever... we have way better places with nice help ... read more

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Went back to paradise sushi for my favorite roll, the crunchy roll! Never disappoints. I have been going more regularly and the waiter at the Petaluma location is SO nice! Next time I plan to do the all you can eat. read more

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I was in town to move my son out of his apartment and he insisted we come here for dinner. This was a favorite spot of his while he was at SSU. We were there on a Thursday night and it was very busy. It seems to be a popular spot with lots of sushi lovers. The staff was very friendly. We were seated promptly. Our server took our order brought us our drinks and was very friendly. The sushi was delicious and we enjoyed the restaurant. read more

If you like 90% mushy rice wrapped around slivers of fish, and rude waitstaff come here. No I don't recommend, the food was awful! read more

Paradise Sushi & Grill - Mushy, flavorless rice paste rolls. - Japanese Near Me - Petaluma, California

I've been to paradise multiple times. They have yummy food but they take forever. So the service has never been super good. But the food is good. It not very loud , pretty quiet place. read more

There are objective things to like about this place, but I'm giving it 5/5 for a purely subjective factor: "ceviche roll" is basically made for me personally, it's my two favorite types of seafood combined, and it was all that I wanted it to be. It was very satisfying and if you enjoy both ceviche and sushi, get the ceviche roll, it is a lovely combination of those things. Other than that, it's totally fine, it's pleasant. I was impressed that the staff was attentive despite its being a busy night when I went. They were very pleasant and on-the-ball. The aguachile roll was another winner. This is definitely an American sushi place rather than a traditionalist-Japanese sushi place, so if you want the latter, look elsewhere, but as someone who enjoys both styles, I thought Paradise was quite good. Better for a party of 2-6 than a party of 8, and if you have a dozen or more I'd look elsewhere, the venue just isn't that big. Great parking access and a short walk from bus & train. Seriously though try the ceviche roll. It's great. read more

Celebrated my sisters birthday here on a Saturday night for a party of 8. Food was a good sized portions and the reason I'm knocking a few stars down is the quality of the sushi was flimsy and our service. Our waitress seemed confused and acted like she didn't want to be there quite a few times during our interaction. We also had to ask each time what was brought out because one of my other sisters can't eat certain dishes. There was also apparently a shortage of wasabi so they only brought a few for our table. read more

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We visit here 1-2 times a month and we've had about every server employed here. Mario has left a lasting impression, his service is awesome. He's very friendly and has a constant positive attitude. He always greets us with a smile and is very attentive throughout our visit. Paradise Sushi is lucky to have him. read more

I don't know the dudes name that was helping us out, but because of his service we're not going to come back. Every other time before this the service was great. This guy was tall and had facial hair. He was rude and never bothered checking in on us. He seemed bothered most of the time honestly. Took forever to come back to us for the smallest things. At the end before asking for his tip obviously he came and was being nice and asking if we needed anything else. Of coarse I didn't want to tip him due to the terrible service, but he stood over intimidatingly watching what we would tip him. The kid with the glasses at least came over offering more water. We would have rather tipped him the 20$ instead. I guess we'll just have to go back to Sake. read more

Went back after a negative experience with one of the waitstaff, but this time everyone was great, and food was great as usual. Only giving 4 stars because of our prior experience here. read more

I really enjoyed my date with friends. The food was amazing. We got the ceviche roll, lion king roll, and red dragon roll. The ceviche was my FAVORITE! Chefs kiss! I HIGHLY RECOMMEND! The other 2 were delicious too! I also tried the quail eggs for the first time! SO DELICIOUS! Chefs kiss! Definitely getting again next time! We got the vegetable tempura and sushi martini, miso soup, and the margarita samplers! Everything was so good! The place was packed on a Friday night and the service was nice but kind of slow, other than that we had a great night. Loved everything. read more

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Came here to try the all you can eat. The service was fast and the restaurant was clean, however I wasn't super blown away by the food. I understand that with all you can eat quality goes down, but to me it wasn't worth it. The rolls are small, the quality and flavor of the sushi and the rolls wasn't great. A lot of the rolls tasted the same to me. Also, to eat the amount of sushi to balance out the cost of the AYCE was extremely difficult to stomach. I would come back to try their normal rolls, but probably not for the AYCE. read more

This is the most unprofessional experience I have ever had with a restaurant. We ordered food to go and when we arrived 20 minutes later they stated that they hadn't even started our food yet. Before leaving the bags were tied shut. I asked the waiter if I should check to ensure all the food was there. He said no. When I got home there were 3 items missing - appetizers and one of the items that was in a 2 item bento box. I called to let them know they forgot the items. The manager called me and said the items were in my bag and asked me for photographic evidence that we didn't receive the items. For $200 worth of food I would not waste my time to call and have to drive 10 minutes back for $20 worth of food. I believe it was extremely rude read more

A great AYCE sushi spot located in Petaluma! I've been here many times for AYCE and it has never disappointed. The sushi quality is good, especially for the amount of food you're getting. The service has been hit or miss depending on my visit. Sometimes it'll be great attentive service and other times our table will have to get the attention of the server multiple times to order more food, drinks, bill, etc. They have a bar, sushi bar, and several tables and booths around the restaurant. The few cocktails that I have tried here were delicious. I always opt for salmon nigiri during AYCE and to try out some new rolls. This is a fun spot for a date, celebration, or a big meal! read more

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I really don't like leaving negative reviews and always try to approach situations with understanding. Unfortunately, our experience yesterday was very upsetting. We ordered takeout for my son's birthday, and when there was an issue with the order and we politely asked for it to be fixed, we were treated with suspicion and hostility, as if we had done something wrong. I've worked in customer service for over 30 years and have never treated someone the way we were treated. I understand that businesses and employees may be under stress or reacting from past negative experiences, but that does not justify making customers feel like criminals for simply asking for a mistake to be corrected. I genuinely hope the business considers better systems, training, or support for their staff so future customers are treated with respect. read more

Food was amazing! Every time i crave sushi i come here all the time for their AYCE sushi menu and every time I do it is always so yummy and incredible. The waitress is very nice and very patient and positive. Will always be coming back for more. read more

iv been here multiple times and never had this type of service at and restaurant. i work in the hospitality industry so i understand the struggle of managing tables but this kind of behavior cannot be excused. the waitress about to seating us was incredibly rude. i'm tall and asked for a booth or normal table and she informed us there was no booths table when there was 3 open booths. they said they had reservations which i under stand but didn't inform us of any waitlist to wait for the table ? she was incredibly rude wouldn't look at us and was taking to her associate the whole time. was not accommodating at all . me and my mom have been coming here for 3 years !! never again read more

All you can eat sushi is a deal, food is generally good. Multiple locations, go get your sushi on

Don't come expecting the best sushi in the world, come expecting to eat a LOT of sushi for a fair price! We did the AYCE sushi and were really impressed by the roll selection! Everything tasted fresh and the rolls were quite flavorful. There was enough variety amongst the rolls to satisfy the whole group! I loved the nigiri but there was a LOT of rice, compared to the rolls. So i wouldn't recommend them for AYCE because you def shouldn't be filling up on rice! The service was good and rolls came out pretty quick! Would def come back! read more

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This seems to be our sushi go to spot, our teen is always wanting to go here! It's a nice place with plenty of seating inside with tables and booths - and outdoor seating on patio. I didn't get a photo but they also have a NA Japanese beer which I was stocked about! Good service, good food! Our fave is the veggie tempura roll. I recommend this spot and we'll definitely be back! read more

Paradise Sushi & Grill - A couple veggies roll, tofu and tempura (this one is our fave) - Japanese Near Me - Petaluma, California

This is one of my go-to places to order Japanese food for delivery. I usually order a bento box with katsu and/or teriyaki chicken, as well as some sushi rolls or nigiri. The food is solid and reliable as a go-to Japanese restaurant. read more

Trust violated. Prices on the bill were all $1-3 more than on the menu. I understand that inflation is real, but please communicate price increases directly to the customer. If you don't want to reprint menus then at least clearly communicate an additional surcharge up front. Sneaking in higher prices on the bill violates trust. read more

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Love the new look! Great food great service!!! One of my favorites I don't get to go much but always happy!!! read more

Everything went well, and the sushi as always is amazing!!!! Best sushi ever nice ambiance!

I ordered teriyaki and it taste like rubber so I returned it and they gave me chicken. The chicken was soaked with teriyaki sauce very nice when my family ordered their sushi. It took forever to come. I think they need more help and also they have seats on the bar where they were reaching over to people to get other people's food and I thought that was very dysfunctional read more

Paradise Sushi & Grill - That was my dinner plate that I could not eat the meat. It was too chewy. It tasted like rubber. - Japanese Near Me - Petaluma, California

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This place is so RUDE!!! There was 15min left before they were about to close, there was still a customer in there eating and drinking, My father and i was going to get a drink at the bar real quick and leave. But an employee with a red shirt, telling the employees "no, no no, no, no " and more, meaning not to take us. I COULD YOU HEAR BUDDY. We just wanted to get a drink and leave less than 5min. Bartender said they just close, how? There is 15min left. ALL EMPLOYEES WERE STANDING BY BAR TALKING. Check your cameras if you don't believe me. I will tell everyone never to go here. LAZY WORKERS and especially that employee with the red shirt!! 3/10/25 time 8:45pm ! ZERO STARS IF I COULD ! read more

Tempura shrimp was very fishy and not cooked in a Tempura batter. Spicy tuna roll was mediocre at best and I had to wait a long time for it. Won't be back! read more

The service is the worst in Petaluma. I got there 32 mins before closing time and the servers and bartender said they were closed. Luckily, I am the one holding the cash and with my money I can go to any other sushi place (came to Kabuki) that welcomes customers. I feel sorry for the owner; with that kind of servers no wonder the place is always empty. read more

All you can eat sushi was the choice that my granddaughter wanted to celebrate her 5th birthday. This restaurant is her favorite place to dine and the all you can eat includes a miso soup and a house salad which she loves . Spencer, our server made sure that our orders kept rolling !!! He refilled our drinks and asked us if we needed anything else . I had couple questions about the menu and he explained the ingredients to me . After eating 2 of the spider rolls (soft shell crab ) and a carburator rolls ( shrimp tempura and crab),I felt like I was having internal combustion from all the tastiness of combinations of flavors. My hubby just ordered an a la carte since he didn't want all you can eat sushi and just ordered a 3pc yellow tail sashimi with side of shredded daikon and sliced cucumbers. The birthday girl ordered nigiri with masago (smelt roe) , tobiko ( flying fish roe) and ikura( salmon roe). For her birthday dessert she had mochi ice cream with whipped cream . I love this place because I feel they strive to give family-friendly service to their customers. read more

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This company has 4 places. Petaluma has become my new favorite. Rohnert Park was my last favorite. 2 more in Santa Rosa, prolly won't go back there but perhaps? The guys that started the business seem to know what it takes to run a great AYCE sushi place. Prices are reasonable, especially when the food is fresh and a lot of it . read more

Paradise Sushi & Grill - Nigiri is good. Oishii desi.. - Japanese Near Me - Petaluma, California

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They remodeled & it is super cute with outdoor patio too. TVs at the bar if you are dining alone. This is standard sushi & it is good. good service. read more

Food: 1/5 Service: 4/5 The service was great (Hawaiian lady). However, the food was horrible. All the rolls were fairly room temperature or warm. The AYCE menu was very limited. Ended up with a stomach ache. read more

Went for Happy Hour and the food was very good and the price was very reasonable. The service was excellent very accommodating. Would recommend trying it you won't be sorry read more

As always amazing and fresh and yummy and always make sure we get the full experience of having sushi weather were there or we're at home love this restaurant! read more

Paradise Sushi & Grill - Japanese Near Me - Petaluma, California

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Pros: The Hibachi Chef was excellent. The food was excellent. Cons: Way too many kids. Screaming kids everywhere. I was shocked to see this especially since it's an alcohol bar, a Sushi Bar and an Hibachi Bar and it's a bit pricey. Why bring kids to such a pricey place? And speaking about price, $6 for a bowl of rice! What's up with that? read more

The portion size of the sushi rolls were impressive. Normally my son can polish off everything he gets. We had to take some with us. The servers were attentive to our needs. I would go back again. read more