I had a fantastic experience with Tiki's Towing and would highly recommend utilizing their…read moreservices. The customer service was very friendly and have the best prices on the market. Tow truck driver was highly knowledgeable and took good care of my vehicle.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

As I am from out of town, went out for a good dinner, just left restaurant,…read moreand my car died. Called Absolute and was told about an 1 hour and a half. The tow truck came in 20 mins after my call, and Gordon the driver, who had to sent up for my car to tow, had me in tow and at a shop within ten minutes.... And he had another three calls to service after mine.....

Called to schedule a tow, I was told I'd be contacted by a driver shortly…read more After waiting an hour and a half, I tried calling back to check on the status. First three calls there was no answer. On the fourth call, a lady answered and told me she had no available drivers until the next morning. Complete waste of time.

My tire was completely damaged and they came within an hour and got my car to a tire shop. The…read moredriver was so helpful and nice. Would 100% recommend!!

Bobby was at my house in about 20 minutes from when I called. He had my car started in 2 minutes…read more The two minutes was spent talking & catching up. Great service from a great person. I will use again because I nlknow it always happens.

I was in a tight spot and found this business on Yelp. The response time was quick and the service…read morewas excellent. I would definitely recommend.

I gave Ty $150 last week to replace my VVT valve, my car went into limp mode after she replaced a…read morespark plug. It was working fine before she did that. It has been sitting for over a week now I can't drive it. She has changed her number and blocked me on everything without warning. Everyday that passed by she would tell me "I'll be there today" "I'll get you taken care of today" but would never come and then just randomly changed her number and blocked me. She talks about how she started this business because she's tired of people being taken advantage yet does exactly what she claims she hates. $150 down the drain and a car that won't drive. Thanks a lot ty, really appreciate it.

Did not arrive at the time agreed/scheduled. Needed serpentine belt replaced. Received…read morecommunication that he was running behind.

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to…read moretalk to. The quality of work was impeccable. Price was reasonable. So glad we found this place

I called this business looking for a place to have my truck serviced! I was told they do not…read moreservice Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience!