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    Paragon Gunworks

    5.0 (2 reviews)

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    5 years ago

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    4 years ago

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    PWG Range

    PWG Range

    (650 reviews)

    $$

    Rating the range, no opinion on the store…read more Range is an absolute treat, the 100 yard lanes are perfect for dialing in sights. Staff is welcoming and helpful, as long as you're equally respectful.

    DO NOT purchase firearms from this store! I am extremely disappointed with my experience at PWG Gun…read moreRange. I purchased a shotgun through their website based on the advertised price and availability, only to discover afterward that the pricing was incorrect and the firearm was not actually available as represented. Feels like a SCAM to get you trapped into purchasing from them only, because you can't ask for a refund, they force you to get in store credit. I went into the store to ask for an update and instead of honoring the advertised price or providing a full refund, I was told that due to a "new website" and "new purchasing system," they could only offer in-store credit. From a customer's perspective, that explanation is not acceptable. Businesses are responsible for ensuring that their advertised pricing and inventory information are accurate. Customers should not be expected to bear the consequences of internal system issues. What makes the situation even more frustrating is that I wanted to give you guys a second chance. I canceled my online order, took the in-store credit, ended up paying more money and tried to get a shotgun that was ordered in store from "their warehouse/supplier." I have been waiting more than two weeks for any meaningful update regarding my order. At the store, I was told by their retail worker Carson that it would be ordered without too long of a wait. After two weeks wait, I called in to check and was informed that the firearm is considered a special order and must first be ordered from a supplier, despite the website indicating a delivery timeframe of only 4-5 days and showing available in warehouse as I checked on their website (removed now after I told them about this issue, see attached photos). I have attached other prices that were listed on their website as well. This is false advertising/misleading prices to gain in store credit customers. The repeated explanation has been that their new processing and computer system prevents them from providing updates. Had I known that the firearm was not actually in stock and that there was no reliable timeline for delivery, I would not have made the purchase. Sportsman's Warehouse doesn't have these issues. I wanted to go to a place closer to home and give you guys a try, but I regret that now. Taking payment for a product advertised at an incorrect price, offering only store credit instead of a refund, and being unable to provide order status information for weeks creates a very poor customer experience. At this point, a full refund would be the appropriate resolution. I hope management addresses these issues, improves communication, and ensures that website pricing, inventory status, and delivery estimates accurately reflect reality so future customers do not experience the same problems.

    Brass & Bass - Time of opening and no sign of not going to be open today

    Brass & Bass

    (133 reviews)

    $$

    This is a fantastic gun shop, and although they also sell fishing supplies I was here for the…read moreBrass, not the Bass. Bill and daughter Riley are fantastic. They both have great knowledge and were a big help to this first-time gun buyer/owner. They let me handle a gun I was interested in, which is a cousin of the gun I ended up buying. Changing my order mid-process was painless. Bill as an ex-Marine has so much experience and a great rapport with his customers. I even got to see some of the unique challenge coins he has, something I'd never seen before in person. I learned a lot just by asking questions, and he recommended a great local outdoor range which I will very likely join. This alone will save me some money. I plan to order anything I can through their website to help our local store owner, especially ammo and some accessories and extra mags. Although things can get a little busy when it's just one person working the shop and more than one customer, it's Shangri La compared to the madness of COVID when I was looking to buy a lower for an AR-15. Imagine twenty people in line before store opening (Los Angeles) or standing room only in other shops. I learned never to go to gun shops in a rush. Plus, I always have questions and value the knowledge I get from shop owners and even other customers. Contrast this with Turner's in Temecula and wow, I had to wait at least 30 minutes just to find out I couldn't buy ammo until I'd been through the 10-day wait period and background check. One gets much more personalized service with Brass and Bass. Bill even field-stripped my new gun to show me how it's done. The service just doesn't get much better. Riley and Bill, you made my first gun purchase an informative and seamless experience, and I appreciate both of you! Thanks again!

    Is this place still open came by on Thursday morning arrive at 10:30 and the place is completely…read moreclose with no sign of why. I wasted my time and gas coming here thinking they would be open as it says on their website and yelp. I got my first fsc here and wanted to come back.

    Paragon Gunworks - gunsmith - Updated September 2026

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