I was surprised there was a location in San Diego! I've been on there website before. They have…read moregood deals on ammo and firearms. People doing the gun transfers were great too.

Best place to buy a firearm. Good prices and easiest process for purchasing online and in store…read morepickup. Always long lines and waits in the firearm section, but the workers are knowledgeable and mostly helpful.

first time california firearm purchase…read more Andrew was very knowledgeable and helpful! 10/10 would recommend this place for first time buyers.

If you're at all, considering purchasing a firearm, these guys absolutely know the product the…read moremarket and can give you some great advice on what to get and how to use it. The pricing is just fair, but I go there for the service.

Is this place still open came by on Thursday morning arrive at 10:30 and the place is completely…read moreclose with no sign of why. I wasted my time and gas coming here thinking they would be open as it says on their website and yelp. I got my first fsc here and wanted to come back.

Happy with my purchase. Only thing I didn't like was they treated you well when you first go in but…read moreonce you pay they act like you do not care about you. Overall have good inventory and still would purchase from them again.

I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

Went to go look at a rifle and was extremely disappointed with the service. He talked to me like I…read morewas an ignorant child, YELLED at me because I turned away with a checked, unloaded, brand new rifle (that's never been fired) and pointed it at the ground, (which is completely safe) and said he needs my ID( which is law) "because the democrats are watching" selection is meh and the prices are high. I've been there twice, a first, and a last.

I'm 78 years old and been fishing and boating most of my life today Sunday my son and I took our…read morefirst trip the last chance bait and tackle and let me tell you if you need fishing gear or service on your boat or wanna buy a boat this is the place I have never received such great service. They were knowledgeable, helpful, and the places absolutely immaculate I'm not saying anything derogatory about Bass Pro shop but this place can hold its own all day long with bass pro anyway I hope you enjoy this review and drop by a visit with these people next time you need some help trust me on this this place is where you wanna go. Good luck.

Great tackle shop! Came in for a rod tip replacement. Left with a bunch of tackle and a few good…read morespot suggestions! Thanks fellas!

Excellent customer service. Colors are beautiful.. I purchased a water bottle,…read more I love the de the design

Shopped there today with my family, and the whole time we were there we felt like an inconvenience…read morejust being in the store. The older female associate working there just was very cold and not welcoming. My husband asked her a question about a bottle and her reaction was like we're bothering her. We ended up leaving and didn't want to give this store our business. You would think the actual Yeti store would give you the best service, but I was wrong.

I decided to give this place a 2nd shot since the first time we went I caught them when they were…read morebusy and I was short on time so I got the wrong impression they were not interested in devoting time to help out novices. My son and I are novice fisherman taking a trip to Northern Tier with our scout troop to fish the boundary waters on the Minnesota / Canada border for Bass and Walleye for a week. Went into the store with my son and asked for a lot of basic advice on what the minimum setup was to have success since we are limited on what gear we can bring. The staff was really helpful going over basic lures and how they are supposed to be rigged with some examples from behind the counter. I did not get the impression they were trying to oversell or sell stuff we did not need. If they were not sure about an answer (for example the first guy we talked with was more familiar with salt vs. freshwater fishing) he did not try to fake an answer and directed me to other staff who were more knowledgable. So if you are beginning or a novice this tackle shop is a good stop to get you setup vs. buying random stuff off amazon. I'll be recommending the place to the rest of my 6 man crew as well as other crews from my troop that will be going to Northern tier later in the year. My one piece of advice for the staff is to be more proactive in engaging customers to see if they have questions. I know it can be a balance between giving customer space and hovering over them like a car salesman but in general us beginner / novice fisherman can get easily overwhelmed with the different assortments of tackle and appreciate the advice. If you are a customer note the store vibe is more on the side of letting you browse freely and engaging only if you ask for help.

The staff is knowledgeable and very customer service oriented. Top quality tackle, and they're…read morealways willing to provide their guidance on locations and bait selection.

I live two minutes away and this the closest DSG store to me…read more I have to agree with the previous Yelpers and their reviews that customer service here is not the greatest. I've been coming here since this location opened years & years ago and this past year or so... service has changed. The staff isn't as friendly, they seem annoyed when you ask for help and when you do need assistance, *most* of them are no where to be seen. The selection also has gone downhill since they're always out of stock in certain sizes and I wait a couple weeks and still, no new inventory. The value is quite pricey for most things. I don't but certain brands from here since I know I can get the same thing at the outlets. I use to shop here more often but not as much now... it's just so different. Plenty of parking in the lot though so no issues there.

Alia in the shoe department is the sweetest employee we have ever encountered there. Along with…read moreAaron who checked us out! Those two are the reason for the five stars. Both looked eager to help, were professional and kind! We sincerely appreciated them. We are always very satisfied with their shoe inventory. :)