I had G&S come out this morning for a basic cleaning of my HVAC. The tech, Matt, was very…read moreknowledgeable and professional. He did a great job and, thank God, no major issues of repair necessary. I can highly recommend this company and Matt. An aside: when I asked my neighbors whom to contact to do this cleaning, everyone recommended G&S. There's a reason!

Prior to 2022, I had good experiences with G&S Metal. Prompt and friendly service with reasonable…read moreprices. Unfortunately, the pandemic has affected our local HVAC companies. We had to replace our 112-year-old foundation. This was a huge, four-month-long project. To begin, we had to have our blowers moved out of the way for the duration of the work. Then, once the foundation was complete, we had to re-install them. When calling to remove the units in December 2021, I got an appointment for two days later. The two-man crew showed up early, removed the units, and were finished in less than two hours. I didn't suspect anything had changed with their service. In fact, the crew said I wasn't going to be billed until I reconnected the units. I was happy about that since the foundation work was extremely expensive! When removing the blowers, the R22 refrigerant must be collected and stored, since it's harmful to the environment. This refrigerant is worth more than $400 per pound in 2022 since it is no longer produced, and most units built prior to 2020 still need it for cooling. Fast forward four months. I called to schedule the reconnection. It took several weeks to get a call back to schedule a time for the work. After getting the first appointment, it was canceled two days later. After another week of calling back for a reschedule, I was put on for the following week. When four techs arrived, they said the ground was too soft to do the service then, they wanted to wait another two weeks. When the crew finally returned to re-install the units, I was happy I have Ring cameras all around the house, and inside too. One member was taking as many as five smoke breaks an hour (see attached images). The other was a slow mover and liked to take air-conditioned breaks in the van. Seven hours later the units were reinstalled, and we had cool air again! I was disappointed it took so long to get the reinstallation scheduled but was ok with the amount of time it took two people to reconnect, recharge, and get the units up and running again. Until I saw the bill. $2,414.00. There was only a single line item: "Remove outside units and reinstall". Even if you ignore the smoke breaks, phone calls, and air-conditioned breaks and assume they worked all 9 hours. That's $268.22 an hour for labor. Not to mention, that $2,400 would have been a significant down payment towards a new more efficient, and environmentally friendly system. When I called for an explanation, I never heard back. It's been almost a month of radio silence from them. I must wonder if the delay on reinstall was due to the value of the refrigerant that was reclaimed from my two systems. In the two systems, there were about 24 pounds of refrigerant. $9,600 is a great deal of money. When I started calling other HVAC companies to re-install my units, I would have had to buy that refrigerant to re-fill the systems. That's why I ultimately waited on G&S to complete the work.

I called and made an appointment with Melissa. Peyton arrived promptly on the early side of the…read morethe appointment window. He was knowledgeable, professional, and effective. Peyton was able to diagnose and resolve the issue with my system very quickly. The service charge was refreshingly reasonable. Highly recommended.

I cannot speak highly enough of this company! We have been using Hodge for several years now and we…read morehave found them to be honest, super reliable, so kind, and one of the few reasonably priced HVAC companies in this area. We had an emergency and our unit wasn't working, so I searched for 24 hr companies to come out because it was late and the other company's technician was dramatic and shady, telling us things were far worse than they were, was dishonest, and tried to get us to sign up for their subscription before even coming out and then wanted to sell us a $15-$20K replacement unit, which we didn't even need yet. We will ONLY trust Hodge and learned that you can call after hours and if they are available will come out because someone is on call and if not, you will be put into the queue for first thing the next morning. Love these guys!

THANK you to Advanced Air for helping me this winter in Mooresville! My furnace went out during…read morethe snow storm last month! They came out quickly and the customer service was excellent! They were professional, helpful and got me all warm and cozy for a competitive and fair rate! Will DEF call on them for future needs in Mooresville! Good to have guys like this to count on! Thanks!

Our gas furnace at our house in NC stopped working on one of the coldest days. After reaching out…read moreto advanced air, they came out very quickly. Diagnosed our problem, gave us a price to repair that was very reasonable. I am very happy to have found this company! I will be using them exclusively for all of my heating and cooling needs.

Very professional, no bs, no pressure to upsell!! Friendly, made sure we new exactly what he was…read moredoing . Before he entered a room to work he asked permission to go in the room. For example breaker panel is in garage he asked permission to enter. Very nice touch

These guys are great! The service agent walked me through…read moreevery aspect of my repair and responded within 24 hrs. Resolved my issues and gave me a great price. Very friendly and professional THIS IS A FAMILY OWNED COMPANY.

Called for furnace service (not working) around 10:30am (very cold weather). Talked to the rep at…read moreStout. She told me she'd get a tech on it, when possible. No more than 2 hours went by and I received a message a tech was on the way. Drew showed up, very professional, very personable, and listened to my experience. Checked a couple things, then checked the furnace. Reset the furnace, waited to make sure it was working correctly, then checked the moisture output on the house. Working perfectly! In and out in ~15 mins!!! Warmth!!! Thanks Drew/Stout! Perfect service AND NO SELL talk! Great service! Highly recommend!!! 5 STARS!

I rent a small farm house off Hugo Drive. The unit on the house is over 35 years old, and our…read morelandlord refuses to replace it. Stout has been out several times and the unit is still now fixed. Most of their technicians are very polite and knowledgeable. Today a very rude technician told me the unit is working fine, and no unit can cool a home when it's 90 degrees out. Funny, he should tell that to the people in Phoenix! I told him the unit ran all night, to which he stated, " it's hot at night too". It was 75 degrees last night. When I called to complain to the owner he dismissed me and told me that "this isn't between our company and you, it's between you and the landlord". He could careless that his technician was rude to someone. I recorded the conversation and he didn't even want to hear it. He even tried to give me crazy story that with the humidity in the air the unit would run all night to get the humidity out of the walls. I'm 53 years old and have owned countless homes in several states and have never heard of such a thing. I believe he knows the landlord and is trying to help her not replace the unit. Repulsive!

I have nothing but great things to say about Air Repair. We have used them for years now…read more Communication Is always great. They are always on time, and respectful of your carpet, They wear covers over their shoes. We first bought our house 10 years ago. We had older ac units, that we couldn't afford to replace at the time. They never pressured us to replace them. They always did want was needed to make them work. 10 years later, we are replacing both upstairs and downstairs units. They have done a fantastic job. My husband and I both had to work, so we had to leave them at our house while they finished. Everything was done perfectly. I'm very grateful for Air repair. I highly recommend them.

Air Repair Inc. has been my go to place for all matters concerning heating and air conditioning for…read moreover a decade. The staff is professional and personable. I completely trust their judgement and feel that they will give me the best advice and deal possible. They recently replaced one of my units and brought their entire crew out to ensure the job was completed in one day.

Chris did a great job attempting to repair our gas logs. He even returned with no charge to us when…read morethey stopped working again. Seems we need a new set. He was on time, extremely reasonable and courteous. I highly recommend him and will be using him again when the new set arrives.

Always get superior service from the All City team. Shout out to Michael for getting my gas pack…read moresystem running clean for the summer!

Service Representative, Mr. Tim came out to investigate issues with my upstair furnace not heating…read more He was courteous, professional, and all things knowledgeable about why my furnace was not heating. He explained in detail the issue and all options for repair or replacement. We will definitely use All City Heat and Air for future work.