I've been doing business with Precision Carpet Cleaning for about twenty years, back to when my…read morefriend, David Yoder, owned it. David's retired now and he's passed the business on to his son-in-law, Scott, who co-owns it with Doug. This is simply the best carpet cleaning company in the area. Not only do they do an outstanding job of cleaning carpets, but they use environmentally friendly products, and their customer service is simply fantastic. Invariably they arrive right at the appointed time, scope out the job, give you a price for it, and get right to work. As an example of their customer service, today Scott provided booties for us to wear on the damp carpet, and he offered to provide fans to help with the drying process. This is a really professional company that has excellent business practices and fantastic customer service. I give it my highest recommendation!

We've had Doug and his crew come out three times to work for us, and each time we couldn't be…read morehappier. The first run was in November to clean the living/family room carpet which was a terrible dirty mess and the master bedroom carpet plus bathroom hardwood floors. Scott came out with the crew and they did a miraculous job, making the ~15 year old cut berber carpet look brand new despite the 8 years of indoor shoe-wearing leaving visible dirt trails! The hardwood bathroom floors turned out wonderfully shiny and the master carpet had its old funky smell removed. The second visit was to clean two sets of carpeted stairs, upstairs bedrooms, basement bedrooms, basement great room, clean the arm of a synthetic suede couch (to remove the skin oils), apply shine to the fireplace surround rock tiles, and clean and apply shine to the family room/dining nook/kitchen hardwood floor. Several permanent (we assumed) stains left by the prior owners in the basement berber carpet were handily removed by Doug's crew, as was the dirt trail from shoes on the berber stair treads. The cut berber and bedrooms in the upstairs all turned out great as well. The couch arm old-oily-grandpa residue cleaning was a fantastic success. The true miracle, however, was the family/dining/kitchen hardwood floor cleaning. This floor sees the most wear in the entire house and looked tired after decades of use. When Scott finished his work in this area, the hardwood looked refinished and beautifully glossy. We couldn't be happier. The change was truly transformational. And the shine coating applied to the stone tile surround on the fireplace was unbelievably gorgeous, bringing out all of the beautiful colors and texture of those stones. We had never imagined it could look that good! See the photos below. The third time we had Scott come out was to retouch that gorgeous hardwood floor which, for reasons that will remain unstated here, was scuffed within one week of the clean & polish by the couch legs. These were good 3 foot long scuff marks at least 1/2 in width, see the last photo below, if you dare. It makes me cringe. Doug was amazing, answering my frantic call about a quick fix on Sunday and working with me to fit in a visit when it worked for our schedule. Scott was amazing again when he came out-- he came out on short notice (two days later), cleaned and recoated a large fraction of the hardwood floor with their favorite shine product. The end result was that Scott's job blends perfectly at the edges and cured the scuff mark problem so that I can no longer tell where it was. Whew. Crisis averted! And since we had a lot of big and heavy furniture in the way, Doug and his guys set the legs up on foam block protectors or plastic circle protectors so that my husband and I didn't need to move anything for the full-house carpet cleaning. Doug's crews are meticulous and cautious, so they managed to do all of this work without crashing machines into our lovely wood furniture (a far cry from when I vacuum at home and the furniture takes a beating, in full disclosure). All of this work happened for fair prices, and the guys took care of us- providing a price break where they could afford to do so for the larger projects. Overall we could not be happier. I plan to call Doug and his guys when we need our next job done. I recommend you call Doug- you won't be disappointed!

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Robert is a very professional and excellent carpet cleaner. He responded to my first call within a…read morecouple of hours and was extremely helpful. He is a delight to work with. I was helping my son move from a townhouse into a newly purchased house and we were working with a series of quick deadlines. Robert figured out how to accommodate our rigorus schedule. He showed up on time at both locations and did a terrific job. He knew we would need a written receipt for the rental landlord which is not something I had thought about. He is friendly, courteous, meticulous about his work and dedicated to ensuring the customer is happy with the outcome. And the price was really reasonable. And after he was done, I know I had gotten a great deal. I will definitely use him again as our regular cleaner and would highly recommend him.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3…read morestars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be.

The service was fantastic and the results were amazing. We will definitely be using them again. Our…read morerugs and couches look fantastic and the staff (Hiro) in particular are just exceptional. Thanks again!

I have two dogs and desperately needed my couch cleaned! Working with Tony to get a quote and onto…read morethe schedule was seamless. Hiro cam here yesterday and did an AMAZING job on the cleaning. He was also super respectful and sweet! Stanley Steemer cleaned my couch last time and did a less-than-stellar job. I had called Zerorez this time to give them a try and when the technician got here he gave me a price more than $100 higher than what the website said, and then argued with me about it. Needless to say, I sent him packing. Thank you SO much to Tony, Hiro, and the rest of the team! (I liked them so much they're coming back tomorrow to do some carpets for me!)

Oh my goodness, Chris came out to the house and worked some magic on my carpets!!…read moreHe was on time, efficient, and respectful of my home. He was able to get the pet stains out of my light beige carpet. My steps look brand new. Thank you Chris for saving my carpets!

Excellent carpet cleaning from a local, owner-operator who really knows stains (chemistry degree…read moreand it shows). Fast, efficient, and super effective. Our carpets look fantastic--would absolutely hire again

Oxi Fresh of Northen of Colorado is EXCELLENT!!! I called just a few days ago and received a very…read moretimely, cost-effective appointment and estimate for cleaning rugs and upholstery. Then, I had to reschedule because of rolling power outages. They couldn't have been more helpful. Today, Tristan came out to do the cleaning. Tristan did such a wonderful job and he is the type of person who is a joy to work with...professional, efficient, focused, capable and kind. What a great human to have the opportunity to meet. I would highly recommend this company and Tristan, specifically. Laural

Stains weren't removed. The person who scheduled my appointment said they could clean things they…read morecouldn't once the technician arrived. A total waste of my time and money. If I had known what they could really do, I wouldn't have hired this company.

Best Service in town! Thanks Larry for your help your prices are great and service is even better?read more

Wonderful family business! We've been doing business with Big M for 40 years! They are reliable,…read moretrustworthy, thorough, respectful, dependable, and a pleasure to work with. We've used their carpet cleaning services for our special and valuable wool carpets; they are careful and attend to details. They've cleaned for us as homeowners and landlords, cleaning after tenants at the end of their leases. No job too small or too large for this can-do family of hard workers. Highly recommend!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.