Excellent customer service. I came in to have my watch adjusted and they took care of it quickly…read moreand professionally. Very friendly staff and a welcoming atmosphere. I appreciate the help and would definitely recommend them to anyone looking for a trustworthy jeweler.

Went in to have some rings sized, and ended up needing to have prongs replace. The staff at Pagel &…read moreSon's were more than helpful and knowledgeable about jewelry, diamonds and repairs. They explained everything and answered all of my questions. In the end I chose to upgrade my prongs and my diamond and they did a beautiful job! The work was done way sooner than expected. I highly recommend Pagel & Son's if you're shopping for jewelry or need repairs.

I brought in a ring that was missing a diamond on 12/31. They added some more gold to the prongs so…read morethat the remaining diamonds stayed in place. It was ready for pick up on 1/6. They said they'd have it ready in a week and they weren't wrong. It looks just as good as the day I bought it.

This man is truly a Bench Master when it comes to fine jewelry repair. We have been using his…read moreexpertise to meet all of our repair needs and ring sizing for the past 6 years. We are so glad that we have found this business! A true craftsman!! Five stars from everyone in our family who had used Bench Master services. R. Skaggs

Carla F. And Clizalia R. were so nice, patient and attentive. Carla saved us a lot of money and…read moresaved us even more once it was all said and done. They were both knowledgeable about diamonds, insurance, and the warranties offered. I am so excited to get my ring tomorrow!!! I didn't get my ring Saturday evening as planned due to the jeweler but I was able to pick up my rug and pendant Sunday afternoon. I had to call Saturday evening about 8pm to find out that my ring wouldn't be available, I would have preferred to have been given a call but Carla did call me Sunday when my ring was ready. I absolutely love my ring and it makes smile every time I look at it!!

I just want to say that I am no jewelry buff... but I do like good deals and good customer service!…read more Kendrick helped my fiance and me pick out wedding bands. My fiance's ring was $179 originally. My ring was priced out $449. My fiance and I decided to go back in August for the rings. A day later, Kendrick called and left a message with my finace. Kendrick included that my fiance's ring was $30.56 and my ring was down to $221!!!! This was super exciting, as we are on a budget! That next day, we rushed to see Kendrick. We got my fiance's ring for $30.56 and the insurance was only $15! We checked out of there soo cheap! We also got to see Kendrick who was so nice and considerate enough to contact us when he knew a good deal! One draw back: I tried on a 1/4 karat t.w. anniversary band for $449 on my initial visit. I went to another jewelry store and found that I like the 1/2 karot better. On the second visit, I told a Samuels associate (not sure of name) that I didn't want to buy the 1/4 anymore... I wanted to try on the 1/2. She said, "Okay" and just rang up my fiance's $30 ring!! I mean, come on, she could have let me try on the 1/2 and then gave me the price but she did not want to go the extra mile.

About 14 years ago, the prong on my wedding ring broke (my husband bought my ring 29 years ago in…read moreLubbock from a nationally known jeweler) and the diamond fell. We took it to Bill French Jewelers and Bill not only fixed the prong, he was quite patient about finding the right sized stone for the ring (I wanted a slightly larger stone), and made sure it was as near to perfect as a stone can get. In the summer of 2016, I went in to look at some rings for our pre-teen daughter for her upcoming birthday. Bill noticed my ring needed cleaning, but more so, he took a look at the diamond cross I was wearing. This cross was a birthday gift to me from my Mom (who passed in 2009) when I turned 16. I wear this cross all the time and rarely do I take it off. Bill noticed the bale for the cross and the clasp on the chain were worn thin. It was worn so thin, the cross was about to fall from the chain any second. Since I had been wearing it since I was 16 years old, that's A LOT of wear! I hadn't even noticed it. Bill, with his expert jeweler's eye for such detail, caught it! I was happy to turn it over to him for fixing and bought a better, thicker chain that went well with the cross. Not only that, after examining the cross, Bill explained to me the cross was not silver, as I had thought, but white gold and pointed out the carat measure on the back. It was too small for me to read and I never thought much about it, only that it was a gift from my Mom! I would have been devastated if I had ever lost this cross, not because of the worth in gold and diamonds, but because it was a gift from my Mom. Thank you, Bill and the entire staff at Bill French Jewelers for all the work you have done for us over the years! Through the years, we have bought watches and other pieces of jewelry from Bill French. This Christmas my husband bought me a gorgeous watch. Before I shop anywhere for jewelry, we always stop in and see what Bill has first and foremost. We still need to get the ring for our daughter--if I can ever get her ring sized without her being suspicious! ;-)

I really loved my experience there! Jewelry stores can be intimidating, but the whole crew there…read morewas SO NICE. Very friendly, welcoming people. Highly recommend, especially if you're looking to gift!! They would love to help out if you need some direction

I was looking for a jewelry store that I could trust with customizing my jewelry and handling my…read morehigh-end pieces of jewelry and I was beyond amazed they are the best Jeweler I've ever dealt with and over the years I've dealt with a lot of Jewelers I would not recommend you go to but these people at Georgetown Jeweler I can't say enough great things thank you for everything you did

They only charge $10 for a watch battery and they changed all three batteries while I was waiting…read more Every time I go in, they are so friendly and helpful. Seems like they are a good Christian family. I have shopped quite a few places in Georgetown for jewelry and they are the most fair priced in my opinion.

I came in as a walk in to get a quote on my repair and they gave us a very reasonable quote! The…read moreturnaround time was extremely quick, we picked it up the next day. Customer service was amazing and staff was transparent. 10 out of 10 experience! Will be coming back with any jewelry repairs I need. Sky & CO made me fall in love with my ring all over again.

I'm a bit of a watch enthusiast, and I recently decided to get my vintage Tag Heuer 1000 up and…read morerunning again. Another jeweler replaced the battery, and it proved to be running fast. My wife recommended I bring it to Efrain - her highly trusted jeweler, to have a look at it. He said he could make it run perfectly again, so, for a fair and reasonable price, I let him do a total rehab on it. After a few weeks, this 40-year-old watch is running perfectly and looks sharp. While we were in there, we were captivated by the selection of rings he carried, and we opened a conversation about "upgrading" my wife's 25-year-old engagement ring with Sky. His collection, in a word, is motivating. We love the store - easy to get to, and plenty of parking. It's a family operation where love and trust are front and center. That's where you go to buy and repair these items.

Always friendly and they keep it real. This place is not pretentious at all. They are honest, sell…read morequality items and provide good information. I needed a battery replaced and links removed so had a little time to chat while they worked. Great local business that we need to support.

Had my Rolex serviced at an excellent price!! Turnaround was fast!! Very friendly. I found my…read morejewelry store I trust and will be a dedicated customer!! It's worth my drive from sun City!!

Took my favorite necklace for repair. They did it for FREE while I waited less than 5 minutes…read more Excellent customer service!!

How does my ring weigh less then when I dropped it off ?!?!?! Smh ,now I have to get my diamonds…read moretested to make sure they didnt swap mines for fake ones !!!!

I took my engagement ring here today to get a diamond replaced that came out from the band. I…read moreoriginally took it to the Anthony Joseph on post at the PX to get an estimate for USAA to cover the cost, but they don't do repairs there. It was fine with me and she informed me of the new location and I headed over to see Tony in Harker Heights. He gave me an estimate and USAA had payment to me a day and a half later (5for them too!) I dropped off my ring and said I'd be wearing it again by the holidays! That was at maybe 140pm, then I went to eat and shop in Heights. Anthony Joseph just moved to Harker Heights from by Killeen Mall so their contact info needs an update...you take a right off Knight's Way onto Stillhouse and it's on your left with the spa and orange theory fitness and some other store fronts that aren't open yet bc it's brand new. At 330pm I got a call saying my ring was ready! I was shocked and it was perfect timing! I just finished at Ross dress for less! Picked it up and looked amazing and polished and they even sonic cleaned my wedding band while I did paperwork and payment. Came out better than expected! Will definitely be coming here for future jewelry work, creations and purchases. The owner and everyone there is So nice, including Dutch, their beefy, beautiful and friendly pup who is probably 1/4 of the reason I returned to have my ring repaired there...who doesn't love a sweet pup! Thanks to Tony and his team for the beautiful and quick work! Highly recommend this place to everyone!

Needed to have my ring (purchased from a different retailer) resized and we found Anthony Joseph…read moreJewelers online! Tony was so friendly and knowledgeable! I love that they keep everything in house; I never doubted that my ring would end up lost due to shipping out. Tony did the work quickly and beautifully! Definitely will be returning for any jewelry-related needs. Thank you Tony and Team!!