So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

I have NEVER dealt with such an unprofessional excuse for a property management company in my life…read more If you ask them to do a pre-moveout inspection so they can list any damages that they may charge you for, Brett will act like he had to bend over backwards to do his job. He'll be sure to let you know that it wasn't required of him, and will try to make you feel bad for taking precautions to get your deposit back. When he did the inspection with me, it was extremely half-assed. He was in and out of the house in less than five minutes and told me everything looked fine. Then later when he withheld an excessive amount ($500) from my deposit for damages, he said "it's easy to miss things after walking through the property once". This is extremely dishonorable behavior. I asked him to list damages so that I could fix anything out of pocket and not be charged excessively later. It was totally obvious that he skipped over the damages on purpose and highly overestimated the amount actually needed to repair a small hole the size of a dime. And don't even bother calling to talk to someone over the phone, you'll get a bitchy receptionist who acts like you're the scum of the earth for calling in to make her actually do something. At this point it's not even about them keeping $500 from my deposit. It's about principle. These people are terrible at their jobs and have no inclination to help you as a tenant. If I could, I would give ZERO stars for their poor customer service and unethical business practices.

Worst management company ever. Dishwasher and stove have been broken for nine months with no…read morerepair. My wife is pregnant with 2 children at home and the property manager told her to do the dishes by hand and she can live with a nonfunctional stove. We we then told we were being sent a "notice to comply," because the lawn we mow every week is not good enough.

Doug sold my home in Port Orchard. I started with a different agent that after a month I did not…read moresee one showing. So I change to Doug. He redid my listing with new pictures and captions. Immediately I started to see showings. It really made a huge difference and my home sold. Doug gives great advice and is always there when you need him. I would highly recommend him.

Doug was amazing! He handled my sale impeccably. Provided excellent guidance in market…read moresurveillance, how to price home, how to negotiate offers, and ultimately the sale. The closing went flawlessly thanks to Doug's preparation and expertise. Would recommend Doug in a heartbeat and would use him again should I own and need to sell or buy another home in Kitsap County. A+++

I came in & saw a Tom E. It was horrible. While I was reading the contract I al.ost signed he…read moretapped his fingers on the table, sighed,& played on his phone. He did not seem knowledgeable. When I decided I'd better take it home to read & sign he had said I was no skin off his back he had 20 people wanting his services on daily basis. I decided not to go through John L. Scott. I was apauled.

I worked with Stacy Melton on my first-ever home purchase. She was knowledgable, communicative,…read moreavailable for the silliest of my questions, and reacted with kindness and understanding to my sometimes way over the top stress level and panicked calls. I haven't moved yet but even though we officially closed last week she is in my new place as I write this attending to some details she promised she would take care of. I could not have asked for a better experience.

I have been working with Nielsen Services as a property owner for about 13 years. Their service is…read morefantastic, they always let the owner know what is going on, they make sure repairs are completely quickly so the tenant does not experience any delays and stays comfortable in their home. I would recommend them highly if you are looking for a property manager, or a company you would like to rent a home from!

I have rented 4 properties from Nielsen over a period of 14 years, and each location has been a…read moregood experience. You deal directly with the owner of the company, so if there is a problem with your rental, it is handled the right way, right away. They contract with quality people to do the work so I never feel it's not done properly. I have referred many people to Nielsen, comfortable knowing that if they rent from Nielsen, they will be getting a quality rental at a decent price with a good management team to take care of them. I won't rent from anyone else.

Alyssa Ahern and her outstanding team at Windermere went far above and beyond to help us…read moresuccessfully sell our home. After struggling to sell it the previous year, we were extremely selective in choosing our real estate team--and Alyssa immediately stood out as a true rockstar from our very first meeting. She absolutely delivered on that promise and then some!Her marketing strategy was phenomenal: we received more showings in the first two days alone than we had in the entire first five months of the prior year. The result? A fantastic cash offer in less than a week! Alyssa and her team are genuine professionals--responsive, strategic, and incredibly effective.I cannot recommend Alyssa Ahern and her team highly enough. If you're looking for a top-tier agent who truly excels and gets results, she's the one. She's a complete rockstar!

Was looking for a realtor to represent me and my spouse in a home purchase. Left a very detailed…read morevoicemail and never heard back. I guess she was not interested in being a buyers agent? Ended up going with another Windemere agent out of Tacoma who actually returned calls.

After numerous attempts to have the house in working order and hundreds of screenshots documenting…read moretheir carelessness and blunt rudeness, I can say I'd never recommend anyone to rent from these individuals. We had a roof over our heads that had so many holes in it, water was coming into the home through the ceiling. They didn't discount rent or give any breaks on the heating bill for the massive inconvenience this caused and they took weeks to get it fixed. Many other issues with Eileen (I don't recall meeting a rider person). She was very inconvenienced by any reported issue and she expressed much resentment when I went through the home and did my own documented inspection of the quality of the home. Some of these things were basic violations like exposed and bare wiring hanging out of the walls, curtain rods that were broken and not secured properly, the water/ice dispenser on the fridge didn't work, the advertised fireplace was not working and they said it "never had". And the list goes on, I have plenty of receipts of these interactions. Worst place I have ever rented from and the worst customer service.

This company is quick to put all the blame on tenants. Their owner recently got upset and…read moreunprofessionally blasted a tenant on a social media page for using a legal method to break a lease (Servicemembers Civil Relief Act). Then when Marlene got called out for her post being not only distasteful, but wrong she lashed out telling everyone the tenant had illegally broken the lease. Then she backtracked and said it was an abuse of the SCRA for someone who is retiring from the service to break a lease and subsequently buy a home. (Marlene knowing about them buying the home in the area is also a questionable tactic).