Met my need! Provided insight to what I was trying to accomplish which lowered my cost from what I…read moreexpected.

t's rare that I do this... but this was upsetting. It was…read moreshocking to be treated with such disdain and poor customer service coming from the "owner of this company." We agreed to a quote for a small repair. Our situation changed and we did not require the repair. The owner was immediately hostile, saying "oh well, are we supposed to just throw away what we ordered for you?" After explaining that we did not realize that their process required a "legally binding contract" for service when we accepted the quote, she continued to berate my fiance and I over the issue. We tried to ask her to calm down and not be so hostile, but she yelled about how she is recording the call and was never hostile. We then agreed to pay for whatever cost for materials had been incurred, she took a moment and told us "not to bother" and then asked us to "not come back". A little patience goes a long way, lady. We won't be back.

Poor attention to details. They left stickers all over my new windows, then said they had to in…read moreorder to get a TVA rebate, which btw t never told us about!! I love looking through my expensive new stickers!!

The salesperson was Shane Russell each time. Great price for the windows especially since we were…read morereplacing windows that were original to the house--single pane with wooden frame. Had 5 installed first in 2019 and it was a fantastic process from start to finish. Our installer was Michael Ashburn who did an amazing job and took his time to explain the windows and review paperwork at the end. We chose Window World again based on our previous experience to complete the house (10 windows). This year the experience was just ok. The salesperson/measurer forget a window in the quote. That problem was remedied by $ off the cost which is equivalent to the coupon that you typically see in the mail/coupon books. Not bad I suppose as it could have been nothing. Then on the day of installation the installer, Austin Brickley, arrived about 30 minutes late without any notification. There was a screen with tears which wasn't a problem to schedule for repair. However, it was getting dark and started the rain so I think they may have started to rush. One window was partially caulked and one was not caulked at all. Got it all scheduled and then they had to reschedule and then there was an error with the phone number. Third attempt went fine and Josh, installation manager, was the person to come take care of all the issues. Overall not a great experience for 2020 but at least all the windows are done and look great WITHOUT breaking the bank. Huge difference in energy consumption so well worth it.

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Needed to replace some aluminium flashing on my home, went to Big Box and a couple of other…read morebuilding supply houses...no luck. One place recommended I visit HBP and I am so glad I made the trip. Showed them pictures of what I needed and was told it was not an "off the shelf" product but they could make it for me, and the cost was very reasonable. They sent me home with a color palate to select the correct color and I measured again for accuracy based on the feedback from Ricky. Brought in the information and 24 hours later I have the products I needed to complete my project. Great folks, friendly attitude, and solid service.

From the owner: Home Building Products has been serving Rutherford and surrounding counties since 1968. We…read morespecialize in siding, soffit, shutters, gutters, windows, doors, moldings, garage doors, columns & railing, patio rooms, screen rooms, sun rooms, flooring and other numerous interior finishes.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

The response from the owner is a non-response and dodgy as to the facts I stated. Saying they are…read moresorry so many times in one response is, well, sorry. Again, I warn you to do your due diligence, seek quotes from multiple companies and do not give in to the high pressure sales tactics Renewal by Andersen employs. Back-handed "apologies" in the response speaks volumes as to the character of their "owner".

I will start out by saying if I could give them a negative star review I would. The sales…read morerepresentative was very nice and talked a great game. When it came to the actual install it was a complete joke. The individuals that arrived was a non-english speaking family that rushed through the install. This created a sloppy install with many errors that took a great deal of arguing with Renewal by Anderson to fix. A door that was suppose to be install could not be installed due to lack of knowledge on how to install per request. We also found out that later on Home Depot can actually beat the price, double insures the work and the product. I would never recommend Renewal by Anderson and would recommend anyone looking to do business with them to seek in person referrals of work/quality.

I had an excellent experience with The Plantation Room Company. After my screened porch was…read moreinstalled, I initially thought the wrong type of screening had been used and was concerned that I had not received what I contracted for. Brian and his team handled the situation with incredible patience and professionalism. Brian took the time to walk me through everything step by step, clearly showing that every product I had selected was exactly what had been installed. Even so, the team went above and beyond by returning to make a few additional adjustments and refinements, making the project even better than I expected. At no point did I feel dismissed or taken advantage of. Brian was professional, respectful, and committed to making sure I was completely satisfied. That level of integrity speaks volumes. I absolutely love my screened porch and have received many compliments on it. I would confidently recommend The Plantation Room Company and will gladly use them again for future projects. Anita Herron

I can say enough good about The Plantation Room Company. I filed a claim with my insurance company…read morefor storm damage. The insurance company tried to only pay for a portion of my roof. Molly fought for me with picture evidence of additional damage and persistance. My insurance company finally approved a full roof replacement. My new roof was installed and I absolutely love it! Everyone was professional and my home looks amazing! I am so thankful for all the hard work! I highly recommended The Plantation Room if you have storm damage! The insurance companies will try to deny damage to your home!

I cannot recommend that anyone use Zen Windows of Nashville based on my experience. This project…read morehas finally completed and we are happy with the windows, but the company is very unprofessional and cost me a lot of time due to no/poor communication. Brad refused to respond to direct questions multiple times in email and we had multiple other communication problems including no call / no show on scheduled dates. The windows took over 120 days to arrive after measurements. On day one of the scheduled install the installers (two man team) arrived without the new windows and stated they had no plans to work that day. A "two day install" turned into twelve days in November 2025, although only seven days with installers on-site as the other five days were no call / no shows. The install project stretched from early November 2025 into mid-March 2026 due to an incorrectly sized plus broken window. These last two items were finally installed in mid-March 2026, again with communication and scheduling issues (no call / no show, and then an unscheduled arrival that disrupted personal plans one evening). I understand jobs can take longer than expected or other scheduling conflicts arise but those should be clearly communicated to the customer(s). Instead family plans were disrupted multiple times, work hours were lost, and no apology or explanation were given. The windows are finally complete and look great but the overall headache was not worth the cost.

Brad said my replacement door came in a month ago. Still waiting to hear from him. What a shitty…read morebusiness

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

We recently had our all of our windows (27) and a couple of doors installed in our home from…read morePrecision Windows and Doors. I normally do not write reviews because typically the service and product are what is expected. However, in this transaction I felt compelled to write a review. From the start Precision was great to work with, they provided a competitive quote that was on time and worked within my budget. They were up front and communicative about lead time and installation schedule. The most impressive was the pride they took in their work, true professionalism and craftsmanship. We couldn't be happier with the result.

DON'T MAKE OUR MISTAKE. Around 4-5 years ago we had Precision Windows and Doors provide us a quote…read morefor replacing our windows. We also received quotes from other window companies in the area. We decided to not go with precision purely based on price at the time. Well.... After an absolute 4 year nightmare dealing with the "cheaper" window company who did a complete botched job that resulted in repeatedly failing window seals, cracked glass panes, broken balances, water leaking through the windows and horrendous customer service, we called Precision back out. They confirmed that not only the windows were of very low grade, they were installed incorrectly. Although it is a very hard financial pill to swallow, we decided to have Precision replace all of our windows all over again. What a complete difference!!! These windows are absolutely amazing. Patrick's relentless pursuit for perfection and attention to every detail was just mind blowing. The fact that Patrick the owner was onsite and handled the complete job himself spoke volumes. He is very proud of the service he provides and it shows with his work. From the artisan-like trim work to the extra steps to insure our home was taken care of, the entire experience working with Precision has been exceptional. I'm a very difficult customer to please, as I am also a business owner and hold myself and the service I provide to a challenging high standard. We were so thrilled we had Patrick come back and replace all of our front porch columns and railings to match the maintenance free appeal we had achieved with our windows. Please save yourself the grief and regret we have experienced and MAKE THE RIGHT DECISION, CALL PRECISION!!