I needed to mail something to my sister back home so I came here. It's a mailing station. The guy working was nice and friendly. The place is a bit cluttered but overall serves its purpose. There's an ice cream place next door that why I chose this location. read more

Parcel Post Plus - Corner of Wyoming and Menual - Notaries Near Me - Albuquerque, New Mexico

I've used Parcel Post Plus for years and always had a great experience. They were friendly, and knew me and my kids by name when I went in. I was always taken care of! I went in today to discover that it is under new ownership. I was charged $9.25 for a USPS Priority Flat Rate envelope (something that is only $5.60 at the post office, and $6.80 by the previous owners). I wasn't given a receipt or a tracking number for my package. When I asked for it, I was given a photo-copy of the front of my package and told that one of the two numbers on the front of the package should work for tracking. When I got home and put the numbers in the USPS website for tracking, both numbers were "invalid". I called and spoke to the new owner of Parcel Post Plus, Mark. He put me ON HOLD FOR OVER TWENTY MINUTES, came back and told me my package had already gone out and couldn't give me the tracking number, and then preceded to HANG UP ON ME THREE TIMES! When I went back to the store to demand a refund, I was told that it was my fault that I didn't receive a tracking number because I wasn't "specific enough" when I mailed my package. Apparently the owner, Mark doesn't realize that a tracking number is INCLUDED in a USPS Priority Flat Rate. Do NOT give them your business! Mark is a moron and does not know what he's doing! I will be reporting them to the Better Business Bureau, and also reporting them to he United States Postal Service. read more

Horrible customer service. The previous management lost an important item I was shipping and the new management is just as bad.

I took my package to this store on 11-30-17. I told the man at the counter there was no rush, meaning it didn't have to go that minute. He did not even call with a price until November 7th. EIGHT entire days. I was driving at the time of the phone call and could not write down the tracking number he offered me. When I could not take the tracking number, he said he would have his associate who deals with tracking numbers call me .... the call NEVER came in. Now it is November 13th and my package has not arrived yet. DO NOT USE THIS COMPANY. Pony Express in the 1800s would be faster. read more

I went there to fax 6 pages and he charged me for double side when it was only single. I was charged 17.00 for the six pages and the fax never was sent! It only had one transmission and I was told he would keep trying until it went through and of course it never did, and he said I had to pay it anyway. He also rented out mail boxes and their mail was spread all over his office. This owner was very rude, a thief, and I promise you he won't keep his business for very long. The public won't stand for it. read more

Don't use this Parcel Post Plus unless you want to be cheated and lied to! Mark, the new owner, was friendly when I needed to set up a mailbox from out of town. He charged my credit card $177.96 for 15 months and said we could sign papers when I came back to town. I realized before I got back that I didn't actually need the box. I expected to pay something for his trouble setting it up, and he agreed that if his "partners" (I'm not sure they exist) agreed, he would refund me $138.50. I was fine with that. I called him 2 days later, and he said he hadn't had time to talk to them. I called again 5 days later, and he promised to refund the money that day and e-mail me when it was done. Neither happened. I sent a polite but firm e-mail yesterday, giving Mark 24-hours to enact the refund, after which I would contact the Better Business Bureau and write negative reviews. The refund has not been made. I read other reviews of dissatisfied customers who had gone to the Better Business Bureau, but he had declined to respond. read more