All staff absolutely respectful and courteous. Dr. Fantuzzo and his assistant provided top notch…read moreservice and care. He was informative and has a true talent in making others feel comfortable. He even called after the procedure to see how I was doing. His care is extraordinary. Ed Feldman

Excellent practice Dr. Fantuzzo and his staff were…read morewonderful to work with. The tooth extraction as completely pain free with no subsequent pain. He even called me personally to check on me later in the day. I was very impressed with the office and entertaining personalities. I highly recommend him ffor your endodontic needs.

Dr Michael Krzemien D.D.S. presented as brusque, rushed, & having an arrogant attitude…read more Anxious patients seeking extractions & biopsies should not expect a kind chairside manner from this surgeon.

Had two wisdom teeth removed at ROS with Dr. Michael Krzemien -- ended up needing a new $2K crown…read more I opted for conscious sedation rather than full anesthesia and was told I'd feel pressure but no pain. However, the procedure began before the sedative had taken full effect. I experienced significant pain and requested additional sedation, but the extraction resumed almost immediately afterward, and I remained in considerable discomfort throughout. After the procedure, Dr. Krzemien inquired about my dental crown. He then explained that it had been dislodged during the extraction and had been reattached using temporary cement. My regular dentist later examined it and found the crown to be damaged beyond repair, requiring full replacement. In addition to the unexpected cost of replacing the crown, I was also billed for the temporary cement and that bill is now accumulating monthly service charges.

Man I never felt so much pain in my life , do not get your tooth pulled here !!! They literally had…read moreme in tears.

I had a terribly infected tooth and was sent to them by my usual dentist. They had to preform a…read moretricky root canal and did so with great care and finesse. I have never had an oral surgeon work on me with such a light touch. Other staff are very friendly and caring also.

They did an amazing job with both of my children getting their wisdom teeth getting all 4 removed…read moreand the office following up, and returning calls for concerns.

I had to have a tooth extracted and I wasn't really happy about getting this done I had to find a…read moreoral surgeon so I looked on the internet and found progressive Implantology that took my insurance and I wanted to be sedated for the surgery who likes getting their teeth extracted I sure don't. I was very nervous. The staff and Dr. Bracci was wonderful make me feel safe and they all knew their jobs and made me feel comfortable. My surgery went good and the next day they called me see how I was doing and asked if I had any questions. I surely recommend progressive Implantology at Sully's Trail. Amy A

If anyone is into feeling humiliated, judged and looked down upon, I would definitely recommend…read morethis office for that. Charlene (who must be an assistant) took it upon herself to take my sons personal information from his paperwork and make derogatory, judgmental and discriminatory remarks OUT LOUD. I heard it as we were sitting in the waiting room and so did the other patients that were there. We were embarrassed and humiliated. I went up to confront her. She did not apologize or show any compassion at all. She was arrogant and prejudiced towards us. If this surgery was not an emergency for my son then I would have left and never gone back. I had to swallow my pride and still allow this practice to remove my sons wisdom teeth. Mary Louise and another front desk lady were very kind and apologetic to us which I was thankful for. Those 2 women really saved the day. Dr. Ruckert was ok, he gave a half hearted apology but showed little feeling or remorse for the way his employee had acted. There is a bad feeling in this office. I felt it right away when I called to make an appointment. The lady (i believe it was also Charlene) was rude to me on the phone and made disparaging comments. It was the worst Ive ever been treated anywhere. I NEVER post reviews but I knew I had to today. I would not recommend this place to anyone. Be prepared to be talked about, laughed about and made fun of with your personal information. If she did this right out loud and in front of us, imagine what she says and does behind closed doors. I believe this might be a HIPAA violation. The Dr seemed to be ok with all of this. So BE VERY WARY OF THIS PRACTICE!!!

Honestly.... everything about this guy is terrible. He is rude and not sensitive towards his…read morepatients. I was clearly nervous when getting my socket packed due to dry sockets. He specifically told me it would hurt, making me visibly nervous. After telling me that, he yelled at me saying "come on let me just do this already. I don't have time for this and I'm already behind schedule". Just rude. I was at a loss for words. I will never recommend him to anyone. He would dismiss any questions I had or act like I was an idiot for asking them. His sense of humor is not very humorous and he seems like he loves to brag about his past client. He apparently did the weather mans wisdom teeth extraction... he made sure to elaborate on that. I regret going to this man and giving him business.

I recently moved to Rochester and was in need of finding a new Dentist. The dentist I have only…read moreever gone to back in Syracuse, did some work and I was not happy with the outcome or quality of his work. I had put off trying to find a new Dentist for quite some time because its tough finding one you feel comfortable going to and one you can fully trust. Dr. Vella's name was given to me by my fairy godmother (lol), and from Day 1, I felt completely taken care of and he genuinely cared about me and my mouth health. For those who get anxious or have a history of bad encounters at the Dentist I HIGHLY RECOMMEND going to see Dr. Vince Vella. He has the power to change that and give you a different, enjoyable outlook about going to the Dentist. I could not have asked for a better experience. I now have gone in on a few occasions for different procedures, each time being taken care of by different Hygienists and Dental Assistants. They effortlessly make you feel like you're in the comfort of your own home. I had a Deep Cleaning done (Scaling), which is preventative maintenance, which I have never even heard of. I hated flossing because my gums would hurt/bleed. Because of him and his very knowledgeable team, they caught the early stages of developing gum disease. I now floss & use the Waterpik I got from them, EVERYDAY! Weird to say, but because my mouth feels so good now, I look forward to my new routine of flossing haha! Now I don't have to feel guilty the next time I go in for a cleaning when they ask if I have been flossing. I can now confidently say Yes, Everyday! I can't say enough great things about my experience with this office. I look forward to the next time I have to go in because for the first time in 33 years, I feel like my dental health is improving dramatically in just a few sessions.

I have had 39 years of severe TMJ issues. After Dr Vella removed 9 teeth, I recently had five…read morecavities filled by him. Dr.Vella was kind, and gentle... He did the work that needed to be done, but was so very considerate regarding my jaw problems. I have a large vocabulary and I know how to use it... I honestly can't come up with enough positive adjectives to fully describe how wonderful these people are and how they really sincerely care. I have 39 years of negative conditioning by medical and dental personnel regarding my jaw problems... However, Dr. Vella and his entire team... are completely changing my thought process regarding dental work. I can't thank them enough... And I highly recommend them to anyone.

Dr. Nicosia has been my dentist for more than 30 years. I have referred friends and family to him…read moreand he provided thoughtful dental care for my mother when she suffered from dementia. Through the years, he and all of his staff, dental care and office personnel, have been great. Patricia R.

not sure why it was reported closec. I was just there yesterday and received a crown in just one…read morevisit! The staff is wonderful and Dr Nicosia is the nicest most compassionate dentist I have ever received treatment from!

I have been waiting for my call to be answered. I am now at 1.5 hours on hold. This is nonsense…read more They have lost my business.

Dr C. and the entire staff were fantastic. I highly recommend this practice to anyone that has to…read morehave any type of oral surgery. From the initial consultation through the post operative follow-up they were always there to help, make me comfortable and answer any questions.

Very good dentist. Both Dr John and Dr Marino were very friendly and work well with my two young…read moreboys. They get really excited about the balloon animals at the end. Highly recommend for kids. Although they don't do major procedures but for fillings and cleans I would definitely keep coming back.

Average dentist. They don't let you make appointments six months in advance, like most dentists…read more They send you a postcard closer to when the six months is up to schedule an appointment. My two children go to this dentist. On our last visit, they came to get them from the front desk 20 minutes after the scheduled start of the appointment. They do make balloon animals at the end and send them home with new toothbrushes and floss. We live 20 minutes away, may have to look for a new one closer to home. Nothing that wows me as a parent.