I just moved in town beginning of this month, My aunt recommended this place and after reading other online reviews I decided to come here yesterday. I'm so disappointed! I came in for a pedi and a fill in, Vincent did my nails as I was told he is the only one who does acrylic nails. My nails are lumpy, the polish is bubbly and messy (it looks like my 5 yr old painted them), and the worst part is the shape of the nails. The shapes are horrible, one is squiggly on the edges and the shape is not consistent! Vincent took my number and said his wife would call me to fix them. I really don't think they're fixable but lets see if I get a call today. read more

Great service friendly people I have been going to Paris nails for many years and when they redecorated I thought I was a princess Love it read more

I had gone here years ago because it is convenient to my home and when I went back today, i remember why i hadn't gone back. While they did just remodel the inside, it's filthy. The floors look like they are rarely swept and the individual tables in which you get your nails painted on are dirty. Nail shavings and all kinds of things on the tables. All they would have to do is wipe them off between customers and you'd see a remarkable difference. It's a bit concerning when you think about cleanliness and infection. When I arrived, they asked me to return in 15 minutes, which I was happy to do. I came back 15 minutes later and had to wait another 15 minutes before they moved me to a chair and then had to wait there another 15+ minutes before they actually helped me. Took forever and I had to ask Vincent multiple times to fix a few of my nails that he was rushing through. While my nails look good at the end, it would have been great for them to be upfront on the time it would be before i would actually been helped and wipe the place down! read more

Clean, professional, quality services! Always get my brows and nails done here! Love Victoria, Tu, and Anna!

I've been coming here for years and it just keeps getting better and better. The staff is friendly and amazing at what they do. The remodel is beautiful. I had Allie today for a pedicure. You couldn't ask for better. read more

Paris Nails - Nail Salons Near Me - Hoffman Estates, Illinois

I love this place. It's near by my house. First time i get eyes brown done. Victoria she is made my eyes brown turn in great. It's made me so beautiful. I love it. I really reacomment for anyone come for eyes brown. read more

Victoria and her team at Paris nails truly are amazing. These ladies set up a reserved time to do me and my wedding parties nails while serving us water and snacks. They did an amazing job on the special request I made for my nail design and were lovely to be with. They recently updated the location with new pedicure chairs and a new layout that makes you feel like you are in a spa. These ladies are wonderful and I am so happy they were there to do my nails. read more

Let me first say that these are probably the most thorough nail technicians that I have met in my 20+ years of working in salons and getting my nails done. Everyone was so friendly and explained everything about the processes of the services. My pedicure with Tu was fantastic. Try the paraffin pedi, it's a luxury and costs a bit more, but it's a treat and your feet will feel amazing! Victoria took care of my acrylic/dipped nails and explained the pros and cons of each and what the best processes are for easier maintenance and a more natural looking nail. Since I'm a hairstylist, I am absolutely thrilled that she took the time to protect my real nails from my work. I have always asked to have my natural nails ground out (since they get dyed when I work,) she took the extra time to protect them. I will be back!! read more

I've been to this nail place three times because it is in the area and convenient. I just left the place today and am STILL reminded why I can't stand going here and plan to never go again. I called at 9am today and asked if there was a wait/reservation and the owner said they were free. I told her I wanted to do gel manicure and a pedicure and she quoted me $60. I get there three minutes later and no one is available for me and the Wonder tells me I have to wait 20 minutes. A male technician finally arrives to work on my nails and leaves gel polish all over. He kept trying to dig polish out with the cuticle cleaner and I had to tell him I was fine, preferring to deal with polish all over than the pain. I was then ushered to the pedicure chairs and everything was fine, but they didn't have a list of options or treatments. When I was done, the technician took my card and the receipt was $80 and no area for tip. I asked and the owner scolded me telling me that I should have told her I didn't have cash. I told her I didn't have cash and no one ever asked me how I was going to pay/tip before my card was ran. She said that I had to pay for the extra $3 bank charge since they'd have to add the tip amount on a separate transaction. My total was $98, clearly not the $60 I was quoted on the phone. I asked the owner for her list of prices and she handed me the card, waved me off to go away and told me to look on the website. This place is appalling. If you're used to actually being taken cared of at a nail place, with proper manners and information on costs and treatment packages, this is NOT the place. I visited this place a year ago, pregnant, and they didn't have five colors (I had to keep choosing since every one I picked was out). The owner was so rude, just as she was today. Do NOT come here. I'd give them 0 stars if I could. read more

Paris Nails - Gel nail polish left all over my fingertips. - Nail Salons Near Me - Hoffman Estates, Illinois

I recently got a pedicure at Paris nails and I was very happy with the service!! Tu was very kind and did a wonderful job with my toes. They have many colors to choose from and I am very happy with my choice. I will definitely be returning, and recommending it to my friends. read more

See all

By far the worst place I have ever gotten my nails done. I used to come here back in the day because it's so close to my house.. hated every experience. Lately I've had such a busy schedule Paris nails was my only option. Made an appointment for an acrylic full set. I got placed with Vincent. I waited 15 minutes for him to come over and get me started. I told him I was somewhat in a time crunch and asked when he'd be done by he said 30 minutes. Unfortunately it was the worst acrylic set I have ever gotten and it was rushed in about 25 minutes. My nails were not even, I didn't get the shape I wanted, and the polishing was atrocious. Being a cosmetologist myself, right after the appointment I went home took off all the polish and went back to refile and fix the nails I just paid 35 dollars for to get done by a professional. Never again. Instead of remodeling their salon they should work on customer service and maybe continuing their education. read more

Paris Nails - Nail Salons Near Me - Hoffman Estates, Illinois

See all

DO NOT give gift certificates to anyone if you want you want your friends or family to be happy with their gift. I received a gift certificate dated the end of January 2018 and called the salon to book an appointment mid May 2019. The salon would NOT honor the gift certificate because they said THEIR gift certificates are valid for only one year which is illegal in Illinois. They would not give any value to the mani / pedi gift certificate valued around $50. They obviously do not honor their obligations. I guess I will be seeing them in small claims court. If I could, I would give this salon a 0 star rating. read more

Make an appointment with Victoria or Tu and you will thank me later. Yes, Paris Nails has some bad reviews but it's hard owning a small business and pleasing everyone. If you have a problem with anything they will fix it. If you like a certain nail polish color, they will buy it and have it there for you the next time your in. If you would like some tea, they got it. read more

Paris Nails , in Palatine, is an excellent place to get a pedicure or manicure. The procedures are done with care and expertise. They take their time when working on you. The Salon is clean and beautifully decorated and your are NOT paying for that...the prices are reasonable. The pedicures and manicures last a long time. I would recommend any of the girls to do your nails ...my favorite is Dee. Everyone is friendly. You won't be sorry going there...making an appt. is helpful. Joy M. read more

Always get great service and ny gel nails last for weeks. Would strongly recommend making an appointment instead of risking a walk-in -- they get busy at times which tells you they do a great job! read more

tried the dip nail (the new nail trend). very expensive and did not even last a full week. I was told the dip would last longer than the no chip, so i went back to complain and was told that i still needed to pay to get them fixed since the product was expensive. Needless to say, i left with no polish on my nails and no refund. Really upset. I will never go back there read more

I have been going to Paris Nails since they opened many years ago. Victoria and Vincent do an amazing job with everything from cleanliness, to creativity, to accommodation. They are always willing to go the extra mile and make sure all the clients leave happy. If you don't like it they fix it. I can appreciate that In service because pleasing everybody is not always easy. I always recommend this nail salon and is the only one I go to when I am in the Chicago land area!!!!!! read more

If I could give zero stars I would. Today is my wedding anniversary and the first time I went to get a manicure and pedicure since having my son eight months ago. I went to Paris Nails because it is close to my house and I've heard good things. I will never step foot in this nail salon again. I was told it would be a fifteen minute wait, 45 minutes later, a male employee, who did everything he could to put off working as long as he possibly could, finally came to the front of the room and asked the two other ladies who were waiting and myself what we were waiting to have done. I had been waiting the longest so he told me he would start with my manicure. Without another word, he filed my nails, then got up and walked to the back of the room and started texting on his phone. I sat there for five minutes watching him text, waiting for him to come back. I finally just walked out without looking back. I am horrified that this is how they treat their customers and now I have to spend my anniversary with nails that I have, yet again, done myself. Not nearly what I had been hoping for when I decided to finally treat myself. Your money will be better spent somewhere that is actually interested in having repeat customers. read more

No better place to get a manicure or pedicure. Victoria and Tu and the entire staff go out of their way to make you comfortable. They really care about their customers. If you can't tell by now, I highly recommend Paris nail. read more

This shop is one of cleanest I have ever been to. Their pedicure bowls are cleaned, taken apart and disinfected...not all shops do this...I know and have been to many. Victoria is the best...I have been going to her for years. I get compliments on my nails no matter where I go. She is a very good business person. Yes she is busy and runs behind at times or the other workers may as well. However I rather wait for a while knowing in the end my nails will be beautiful. Like anywhere if mistakes are made tell them and they will be happy to oblige. Owning a business is difficult...finding and keeping good help as well. They have been in business a long time...they are obviously doing something right. read more

My favorite nail salon! I've been going here for years and Victoria and Vincent the owners are nothing but kind and welcoming. Their new remodel makes the salon look amazing. It is always clean and the workers are friendly. I've never had a bad manicure or pedicure here. read more

I've been coming to this place since they opened ages ago. They are also extremely nice and prompt and keep appointments well. Their prices have gone up recently but so have the prices at almost all of the other salons I frequent so there is no surprise there. Victoria is great, friendly, and will make sure that you get what you ask for and deserve. I mostly get pedicures and their massage chairs are wonderful. They also have a great selection of polishes mostly all by OPI. They are hesitant to add tip to the card so make sure to bring cash for that! read more

I love Victoria, she is one of the few manicurists anywhere that shapes my nails the way I like it. And they always do a good a good job with the pedicure. And it's very clean with sanitized tools. But you always wait a long time and the customer service is not great. And kinda pricey. read more

I have been coming here for the last year and have no complaints. Erica, Michelle and Candy are great. They do a nice job, are friendly and try to talk with you. I have been to many other places where they don't even make eye contact. The prices seem consistent with other places like this and much cheaper than the salon down the strip. Looks like a lot of the bad reviews have to do with appointments. If you really want a spa experience with an appointment, then go to spa. read more

I have been going to Paris Nails for a couple of years now. GREAT place! The entire staff is very friendly and always does an excellent job. Victoria is WONDERFUL. My tootsies are happy. read more

My husband and I have been going to Paris Nails from the time they started 13 years ago and have been extremely pleased with the way the owners handled our appointments. The work Victoria does is exceptional, she is very pleasant and aims to please. When I broke my femur, she even came to the rehab center on her day off to do my nails. As far as Debbie M. is concerned, we ALL have bad or unpredictable days in business, I don't know anyone who hasn't., but I know if you talk to Victoria and explain your concerns, she will try to make amendments, give her a break and another try! Business is a never ending learning experience with good and bad days, in life, we have to make some exceptions.It is not possible to please everyone every time no matter how much you try. By far we have been very pleased!!!! Pat F. Barrington read more

I moved away and came home for a visit and they remodeled everything it looks so beautiful!!!! I'm so impressed! I have been going there since high school and never have been disappointed read more

This place is a poor excuse for a nail salon. The other day, my mom and I came in to get pedicures. Although they "filed" our nails, they were so sharp after and done so poorly it was shocking. I can gladly provide them with a tutorial on how to file nails -- I think a 12 year old could've done a better job. Then, they applied some product to dissolve calluses -- my mom's person scrubbed off all her dead skin, which was nice, but my lady did not even bother to put in any effort. She simply rubbed a pumice on it for 5 seconds and moved on, leaving all calluses as they were. Our nails look like they were painted by a 5 year old. In addition to having nail polish on the skin around my nail, I can see how unevenly the top coat was applied - literally just sloshed on. This was a waste of time and a huge waste of money. Do not go here, literally ever. read more

why can't paris nails keep their nail techs??? the nails techs ( if you could call then that?) keep changing every month and along with it the customer service is terrible. i showed up 2 to 3 minutes late for my appt. and victoria (the owner) ranted about how i was late and no pedicure for me!!! techs were standing around playing on their cell phones. read more

Paris Nails is the best ! The staff is friendly and professional. Victoria makes everyone feel welcome and she delivers what she promises. Customer service is extremely important to her. I highly recommend it and always leave with a smile on my face ! Debbie D. Inverness read more

Recently remodeled! New massage chairs are fantastic. I have always liked coming here the new decor is even more relaxing. Friendly staff! I like the extended pedicure, cones with an awesome leg and foot massage. read more

Victoria has created a beautiful setting. Always look forward to my manicure and pedicure. Have been a customer for years.

Victoria could not be nicer. The ladies that work there will work hard to make you happy. The shop has been recently remodeled and is beautiful and very relaxing. read more

Anna is the best ! Her pedicures are out of this world . The Salon was recently renovated and is beautiful and always clean .

If I could give this 0 stars I would. My mom and I were going to have a day out and were recommended this place. I got a manicure by the owner and he didn't even wear gloves. His hands smelled like eggs and they looked like he hadn't washed his hands in months. His nails were so long that they even scratched me while attempting to file my nails. My nails ended up peeling right after I left because he didn't clean up the sides of my nail, it looked like a 6 year old did them. My mom got a pedicure and started bleeding when her nails were cut too short and were scratched up because the lady used a rough file on the top of her toe nails... I am astounded at how awful that experience was! DO NOT GO HERE. read more

I have mixed feelings about this place. On one hand, Victoria and Jimmy are awesome (but it's nearly impossible to get Victoria) and they mean well. On the other hand... Making an appointment is almost pointless because you'll be waiting 20 minutes (or longer) regardless. Also it's somewhat overpriced. I want to give Paris Nails 5 stars because of how much I like Victoria and Jimmy but unfortunately other aspects of this place aren't so great. read more

Paris Nails is my regular nail salon. I can't say enough nice things about the staff. The salon is clean and comfortable. Tu and Victoria have done my nails and they are both great! read more

I love Paris Nails! Victoria makes me feel so special! It's like visiting your best friend. The place is spotlesss and beautifully cleaned! She takes as much time as needed to make sure your nails are perfect and no flaws at all! I love them!!! read more

A friend and I have been going to Paris Nails for years. We meet every 4 to 6 weeks for a pedicure and to catch up. I agree with all the other 5 star reviewers and have never experienced what the one-star reviewers (only two recent reviews) have said. The place and tools are clean; the technicians professional and friendly. We typically see Anna and Tu who are fabulous and fun. I occasionally have manicures, which Victoria does, and I have always appreciated her desire to keep the nail healthy and natural looking. Victoria also recently did my eyebrows, changing the color and shape. She gave me a much softer look, which I love. It truly is a great place. read more

Terrible customer service!!! Unfriendly and depressing place! Will never return or refer my friends! Nail tech kept telling me how dry my feet where and it would be extra to remove all the dead skin. OK, I agreed and she continues on and even shows my friend how much dead skin she was removing. So rude! Took quite long as well. Arrived at 10:30a and didn't leave till 12:20p. (I only had a pedicure). Beware you will be disappointed! read more