Had a horrible experience the moment we stood in front of the doorway. Visited the North Riverside…read moreMall location on Sunday and they just open for a good 30 minutes. My husband went inside for me due to my allergies but I waited by the entrance doorway. The minute my husband asked two sales reps for a specific perfume, they automatically rejected his request without even looking for it on their shelves.l and told him "we don't carry that perfume". Frustrated, so left out while I'm witnessing their interaction. We returned 15 minutes later and asked for a manager but to no avail. My husband showed a picture of the perfume to the sales rep, Marta, and to our surprise she replied "yes we have" and grabbed it. Asked her for the 2 previous reps names and they went to the back when they saw him walked in. Asked for a general manager, rep stated she didn't know it. It was ridiculous how the service was and mistreatment of customers. Total unprofessionalism and lack of information when needed. At least provide a store manager, general managers or sales reps names. This business is inside the mall.

Great selection but the prices are ridiculous. They need new sale specials so people can shop more…read morethan 3 times out of the year. I did get my selections though.

I was in need of sunscreen and this Sephora was closes to where I was running other errands. The…read morestore is a good size and clean, and packed with folks (this is a popular shopping district in Oak Park). Their stock was good. Employees at this location were friendly and helpful, and when the line got long they started checking out folks who were paying by card in another area to get things moving more quickly. One of the employees reminded me when I was looking around that their VIB sale was going to be coming up, which was helpful since I bought more sunscreen at that point. Parking is a struggle, at least on the weekends. There's limited parking on Lake Street and the parking lot gets filled really quick.

This review is solely based on the customer service I received for a BOPUS order. Liz, the GM is…read morethe kindest easiest person to deal with. She was so polite, helpful and understanding. She listed to me and made sure my needs were being met and my concerns were covered! Thank you Liz!

Stepping into Diptyque Chicago felt like being transported back to Paris. The boutique is…read morebeautiful. It is refined, intimate, and effortlessly chic. We had long admired the brand and were excited to finally experience it in person. Steven welcomed us warmly and guided us through the collection with such kindness and expertise. His knowledge and passion really elevated the experience. We found the perfect diffuser, a scent that now holds special memories and was the most beautiful way to celebrate Valentine's Day. We will absolutely return to shop with Steven again. A lovely experience from beginning to end!

Came here in the summer to check out the orange perfume. I want to say they have the entire fleet…read morethere, possibly more than what you can find on their website, even the new ones, even the old lol. So I was able to smell any that I was curious about. I also discovered the tiny compact solid perfume version they have. The decor of the place gave me 19th century vibes. It's lovely, so is the staff that day. She didn't make me feel less comfortable about wanting to try many scents and tried to answer all my questions. I ended up getting a small Oyendo in addition to the Hesperides.

I am a very difficult person to fit, and it is made even more difficult by a chronic pain disorder,…read morechest wall inflammation and sensory difficulties that make me super particular about materials. I was surprised by how much time they were willing to spend with me and how many things they allowed me to try on, and I was finally able to find bras that are comfortable and supportive. My size does not exist in department stores or on Amazon, and I was completely at a loss as to where to find bras, then someone from a local chain store referred me to Central Foundations. If you are like me, and you spent most of your life firmly believing that bras are torture devices invented by Satan himself, then come here. Let them fit you. I promise it's not as awkward as you think it's going to be. They're super sweet and professional. Communicate about what you like and don't like about each one, and I guarantee you that they will find something that works for you. Bras don't have to be painful. In fact, because of Central Foundations, I was able to find a garment that has helped to relieve some of my chronic pain by redistributing some of the weight that was crushing my rib cage.

I supported this business through some of the most important moments in my life including being…read morefitted for other major events purchased items each time. I returned today after significant weight loss, excited to update my measurements and find new bras. Unfortunately, the experience was disappointing. When I arrived, I waited about 7 minutes while the owner remained on the phone without acknowledgment or even a brief apology for the delay & that set the tone. When I shared my budget, I was told--rather abruptly--that there were no options available and that they don't provide measurements. The tone felt dismissive, and the information didn't align with my past experiences, as I've previously purchased items within that same price range. More than anything, it was the lack of basic courtesy that stood out. A simple "thank you for waiting" would have gone a long way. I value businesses that respect my time, my presence, and my dollar. Unfortunately, this experience missed the mark, and I won't be returning ever !!!

I ordered a sample of what Fragrance Crafters said was close to the Fragrance of Paul Sebastion…read moreCasual. What I got was four different fragrances that I did not order. I emailed them and told them I didn't get what I ordered the sample of Casual. They got back to me and said they were out so they just sent what they wanted. What didn't they email me and tell me they were out and just refund me rather then send 4 fragrance I had no interest in. I just wanted the Casual sample. Who does this just decide to send something you didn't order. I will not ever order from them or tell anyone else about them. This is just not acceptable.

I had ordered 4 sample packs for my neighbor and friends that were with me when I saw the ad. No…read moreproblems during check out, and they were quick to charge me for all 4. When I finally received my order, it wasn't the full order. I emailed them asking if they knew why or what I needed to do..no response. So a few days later, I emailed them again saying I would be getting a refund through my bank and the response was almost immediate..saying that I was only allowed to order 1 per household..even though the site didn't object to charging me for 4. Which, if the site had said this, I could have just gotten their addresses and ordered them all separately for the same price. I replied explaining that they charged me for all 4 but back to no response. The few TINY bottles I did get were gross and left that gross after scent that happens with many fake perfumes. Very disappointed because I had been looking forward to it. HORRIBLE customer service as well.

Awesome awesome awesome staff and products! The perfume class was such a great experience! They…read morehave tea and coffee too!

I happened upon this cute shop while taking a walk in the neighborhood. I actually couldn't tell…read morewhat it was until I saw the sign outside with drink options. When I walked inside I saw it was more than a cafe. Not only do they offer drinks but also workshops, soaps and more. I ordered the Bouquet Latte and some face moisturizer. The latte was super sweet but tasty. I love supporting small businesses. Especially unique ones that offer something different in the neighborhood so I'll definitely be back!

Walked in and was immediately welcomed by Nathan, Ruben, and Jill…read more I went straight to the city exclusives, and smelled everything over and over. I was disheartened to find out that they were out of the Gaiac 10 and Osmanthus samples, but they informed me that they have the juice to make the full sizes starting Sept 1. So, I ordered the Gaiac 10 and Osmanthus online, and bought several other samples in person. I truly had a great time bantering about fragrance with Ruben, and look forward to coming back after Sept 1 - most likely to get a Gaiac 10 bottle. Nathan described it perfectly when he said it's intimate but long lasting. It's the perfect scent intensity for my sensitive nose. I only wish they made Gaiac hand lotion too!

Neighborhood place for Niche fragrance. August is a great month to discover Le Labo and try out…read morethe city exclusives that only come out once a year for purchase. The scents represent all the different cities around the world. You are able to purchase in September any one of the city exclusives without having to go to that particular city to get it. For 2026 the newest addition is the Beijing exclusive Shui25 it gives the aroma of woody incense & smoky ancient temple vibes. Of course they have their OG best sellers like Another 13 & Santal 33 of which-many others that are also available all year round. I love layering the different fragrances to get my own unique signature scent that works with my body chemistry's ph. I spray Bergomotte 22 & Another 13 together to get a clean girl & fresh your skin but better skin scent that is a total compliment getter! So what are you waiting for go to the Le Labo store nearest you or try their counter at Nordstrom or Neiman Marcus you will find your unique signature scent that will get enormous amount of compliments!!

This review is specifically for Marcie. In fact, I was going to leave a one star review for my last…read moretrip here due to my horrendous experience with the Juice representative and having my car towed simply for being parked while shopping. However; Marcie (I hope I'm spelling her name correctly) was a delight that day, and the reason I returned (and risked another car tow - if that doesn't speak volumes as to Marcie's down to earth personality, attentive nature and sense of humor I don't know what will) today. This is a busy Ulta - so busy that the multiple associates may be busy helping other customers such that you may have to ask for assistance. That said, I was lucky enough to have Marcie assist me twice now and she is knowledgeable of many products (I had some skin quirks, diff product requirements and requests - makeup, skincare, allergy issues...I was all over the place) and she is humble enough to ask others in the store for input on specific lines and additional information on the thousands of products available. I know Marcie is a manager for this Ulta, and as I mentioned - my car was towed at my last visit simply for being *parked* while shopping. That's right. During business hours, I was towed. While shopping. Ulta and all of the stores appear to be aware of this problem, but (as far as I can tell) don't post anything to advise their customers, and put their employees in the awful position of 1) shocked and unhappy customers thinking they've gone crazy and lost their cars or had them stolen only to discover they've been towed and now have to throw away TWO HUNDRED AND EIGHTEEN DOLLARS to retrieve their car and 2) apparently sometimes their own employees being towed simply for being at work. Correct - sometimes employees are towed while they are parked, in the parking lot of their job, while they are at work. I found that information out while looking for my car and running into employees from other stores who said their cars had been towed under the time "allowed" while they were at work, and it was a "real problem" - when I told them I was so upset by the whole ordeal that I was considering filing a lawsuit, I was told there were many others in the same position. But I digress. Marcie is a manager at this Ulta, and while I clearly hate the risk of being towed, I adore Marcie and she is an asset to this Ulta or any store/location...that said, it would behoove Ulta to promote her to district manager or any position where she could manage while motivating associates *and* keep otherwise ornery customers returning. That, is a talent which cannot be taught. Are you listening Ulta?

Hair salon service is slow and the stylist needs some more training and development. I didn't…read morereceive the service we consulted on and she cut my hair without my permission.

More than a shop and teahouse, the Shadow Emporium is a community. The staff and other visitors are…read morealways warm and welcoming, and that keeps me coming back for my occult needs, despite it being further from my home. With a space with amazing personality, lovely events, and personally enchanted (and customizable!) wares, this is one of the best spots to check out for your occult needs, have your cards read, or just enjoy a hot cup of tea. They also throw awesome events and parties - check them out on facebook for events!

I had a $25 detox bath and it was the best! This is a hidden spa in the middle of the city. My…read morefacial features we're literally singing. I felt totally comfortable with Norma taking care of me. And, had more than enough privacy. The bathroom is also exceptionally, clean! Treat yourself

Fun store! Super cute stuff and a wide variety of items-- perfect for gifts. The people there were…read morefriendly and it was fun to walk around looking at all of the cute and random items available.

Komoda was right next door to Kai Zan, a great omakase restaurant that frankly everyone needs to…read moretry, and when you do, everyone also needs to stop by Komoda before and after to shop (& digest while you're at it) to your heart's content! There are so many great items for you, your house, your self care, and a ton of great gift ideas for the loved ones in your life! I personally picked up a gorgeous airplant here, that's doing very well in my house now, and a set of beautiful cork coasters that I'm very excited to use as well! A great shop to check out in West Town! Do yourself a favor and stop by if you're ever in the area!