My air conditioning unit broke last night and I called the number on the web site at 9:30 p.m.,…read moreafter hours, thinking I was only going to be able to leave a message and received a call back within 5 minutes. He showed up the next day, on time, and fixed my unit within 10 minutes. Absolutely the best customer service I have ever received from an air conditioning company. Parker was very polite and well groomed I will definitely recommend West Coast air conditioning to all the people I know. Thanks again Parker

Alex was very friendly and professional. He handled the task quickly and was very resourceful.read more

Kyle Beck is a Great person. He is very personable. He offers great workmanship and is very…read morethorough with his work and has very reasonable rates. We will be having him in the future as our heating and air professional. We will call him for all service needs. He helped my husband with his understanding and completion of the HVAC system. Thank you so much Kyle.

Kyle with Beck's heating and air solutions was amazing! Great communication, fair pricing, and he…read morewas willing to travel for our full install! I highly recommend them!

Things went super with my check up from Aire Serv. Jose was super on everything he did (as are…read moreall of the people that have come out from Aire Serv). I couldn't have asked for more. JHS+

Our heat went out in the middle of the night so I called Heather this morning and Jeff Wagner was…read moreat our place in Greenhorn Creek on the dot at 2pm as promised. He probably would have been there earleir but we had to make the drive from Pleasanton. Within an hour Jeff was able to diagnose the problem (a bad cionnection on one of the wires) and fix it on the spot. Needless to say we were extremely happy.

This man gave me such a great experience. I had not…read morerealized how much I didn't know about my own hvac system. If you have problems with your H.V.AC. I HIGHLY recommend this company! Randy is the name of the man who helped me with my issues. Didn't break my bank. Hope you all have some good luck with this. He left me with a card to share!

I have dealt with local contractors on two property remodels for some time. I have never had an…read moreissue until now. I was quoted 1,200.00 for a mini split install which I agreed to. Upon completion I was texted by the owner for an increase of 300.00 It was more of a demand unprofessional text. I was thrown off by the aggressive text but in the spirit of being non combative agreed to pay the 1,500.00 Not even a half hour later I was given an invoice for almost 1,700.00. When I questioned it I was told I was a crybaby and that if I didn't pay it they would come strip everything off my property. I explained I would send him a check as we agreed and he has been texting me threatening messages all night. I'm not sure if he is drunk or high? I would consider looking elsewhere if I was you.

Service technician Mathew Weathers just performed our bi-annual HVAC check up. Mathew was polite,…read morecourteous and knowledgable of the system. We are very pleased with the service from Fox Family Heating and Air.

Matthew was amazing. He helped me find a leak in my ducts and saved us money by switching our…read morebilling from annual to monthly for the labor warranty. Very polite, prompt and thorough. Also We've had Fox Family Heating and Air for four years of service. The installed a new heat pump for us. Every interaction has been very professional and smooth. Great costumer service they go above and beyond.

If I could give Johnny more than five stars, I would. Before he arrived, we had three different…read moretechnicians from other businesses look at our system, and none of them could figure out the problem. Johnny was a complete game-changer. He was incredibly helpful, deeply knowledgeable, and took the time to explain everything to us from beginning to end. Instead of just throwing a temporary fix at the issue, he dug deep and was the only one who actually found the root cause. If you want the job done right the first time, ask for Johnny!

I called last week because we had a mini-split installed (DIY) and needed a technician to come out,…read moretest the lines, check the electrical and turn on the unit to test it. When I called, I was treated very nicely on the phone and was able to schedule an appointment within 48 hours. Diagostic appointments are $89 during the week and $149 on Saturday. Our technician, Wes, was very professional, on time and easy to talk to. He came out and checked the unit (we needed a different fuse) and turned the unit on and got it running. I was very happy with the service from the ladies in the office to Wes our technician. Just a heads up, they have a monthly maintenance plan ($12.95 a month) that they will try and sell you. It includes an annual check of your A/C unit and of your heater. Any additional work or service calls are then 20% off. Just an FYI, if it is a good deal for you, then I would suggest getting it, if not, they will still service you. Thank you Honey's for making our experience a Sweet One!