Ac not working. Techs quickly diagnosed a bad board on outside AC unit. Unit is 18 years old…read more Working like a charm now.

The first thing I noticed when William introduced himself was his good manners when he took off his…read moreshoes and slipped on his floor protector's. I then asked him what was his inspection/tune up process and he expressed the perfect inline procedure I had previously looked up on my SmartPhone. He went directly to work and I was shocked after completion that he had taken pictures of his every move and test stats and he also laid a tarp down when getting into the attic. When speaking after the fact my wife were very impressed with his knowledge, he spoke slowly, explained and answered all our questions in detail so we could easily understand. A very professional, honest, conscientious, hard working young man that we would have in our house again.

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

This man gave me such a great experience. I had not…read morerealized how much I didn't know about my own hvac system. If you have problems with your H.V.AC. I HIGHLY recommend this company! Randy is the name of the man who helped me with my issues. Didn't break my bank. Hope you all have some good luck with this. He left me with a card to share!

I have dealt with local contractors on two property remodels for some time. I have never had an…read moreissue until now. I was quoted 1,200.00 for a mini split install which I agreed to. Upon completion I was texted by the owner for an increase of 300.00 It was more of a demand unprofessional text. I was thrown off by the aggressive text but in the spirit of being non combative agreed to pay the 1,500.00 Not even a half hour later I was given an invoice for almost 1,700.00. When I questioned it I was told I was a crybaby and that if I didn't pay it they would come strip everything off my property. I explained I would send him a check as we agreed and he has been texting me threatening messages all night. I'm not sure if he is drunk or high? I would consider looking elsewhere if I was you.

We had a terrible experience with a competing company where we couldn't trust their diagnosis based…read moreoff of our knowledge and previous experience fixing our ac. So we contacted Grizzly after that company told us we needed to replace our compressor for $7000+ (and recommended we just replace the whole unit if we had to do that). Grizzly was able to come out same day during the heat wave. Joseph (our Grizzly service guy) called me on his way, came and asked a couple questions and told us what the two possible issues were based off the info he had. He got right to work on the unit on our roof. Joseph said it seemed like the capacitor which is what we had assumed was the issue as well, and went to get the part from the shop. He came back with the part and had our ac blowing cold air again shortly after. Joseph even talked to us about our washable filter being too thick and possibly causing our machine to work too hard and gave us info on purchasing a better washable filter option. Overall, Joseph did his job fantastically. He walked us through the process and was professional and extremely friendly. Working with Grizzly was actually about $90 cheaper than if we would have replaced the same part with the other company. Luckily for us, a terrible experience with one company made us reach out to Grizzly and we ended up with the best value and experience fixing our ac on a hot day. Would highly recommend this company and plan on continuing with Grizzly for future services. But biggest shout out to Joseph!!

We have a heatwave this week and I know they're busy, but they were able to send someone straight…read moreaway. Shout out to their salesman Steve for making the arrangements, Trey for being quick, courteous, and competent, and to Dana for getting me on the books even earlier than originally agreed. I also really appreciate that before the appointment, they texted the name and pic of who to expect. Little details like that go a long way for me. I think the price was very reasonable to replace my capacitor and service the unit, especially since they got here on a Monday morning at 9:30 am during a muggy heatwave. I would have paid anything. Thanks!

Mike, Justin & Dawn did a great job. Very reasonable, we highly recommend them for any hvac needs…read moreyou have.

We've worked with them a couple of times and each time the service was very prompt, professional…read moreand most importantly, got thing sorted out. Most recent was this week (Jan 26) with issue sorted by lunch time! Mike was awesome to work with with customer service overall excellent!

Alpine Air installed a minisplit system in our new home, including an outside condenser and two…read morehead units. They did such a poor job that we ended up having to have it redone by a different company a year later. The condensate line PVC installed in the walls was muddy. It looked like it had been lying around in their yard. My husband replaced it with new PVC. Jason drilled random holes in our studs, then realized they were in the wrong place and redrilled. So now our studs that are supposed to support the house look like swiss cheese. He used the wrong size connection to the condenser line. He used electrical fittings to connect the split unit to the condensate line, not fittings that are meant for water. This is a huge leak risk inside a wall. He used a 3/4" roofing nail to attach the condenser to the concrete pad. We're in a very windy area and the whole thing could have easily blown over. There were greasy fingerprints all over the wall and several fins were crushed during the install. We had it cleaned by another local company and they tried their best to straighten out the fins but there was only so much they could do. The unit was also mounted too close to the side wall than installation instructions say, so that it was difficult to work on when we had a third company out to fix all the problems from Alpine's install. Everyone says go to Alpine. Maybe they had a different experience or maybe they're just not as picky about the details of the install. But Alpine is the one contractor in the area that I would never call again if my life depended on it.

We loved that this guy showed up on time, answered many questions and seemed great. We were going…read moreto go with this company just based on their interactions with us during our Appt! BUT...... 4 days later we called to ask about our quote. The lady who answered said "Oh, he never gets the quote to you for about two weeks!" HAH ?!?! TWO weeks ?! We asked if there was any way he could prepare it quicker, she said I will ask him. Two weeks go by and no quote. We call again on July 2 ( Thursday). The lady answers and says no quote ready yet. We say we need it by Friday and her response " Tomorrow is July 3- Friday, we are closed !" Suffice it to say it is now August and we have NEVER even gotten out quote. FORGET THESE Thanks for your response. In all fairness to us we should have been told that your quote was going to take over two weeks to receive. If someone knows that upfront then in most cases it's fine- you have managed your customers' expectations. We have moved on.

Danial Hockaday did a great job installing mini splits, service was exceptional. Danial was…read moreknowledgeable, professional and very polite.

Our Air conditioner stop working during heat wave. Called Daniel (Don) and he came out the next…read moreday. diagnosed the problem and went to buy the capacitator part - all for the reasonable cost of a service call. repair works perfectly. he is a charming and very courteous young man. We will definitely use him in the future. Highly recommend him.