Great company, easy to work with. They are a great value and will work with your schedule.read more

NO-NO-NO; right off the bat this company is a no-go. Tried calling BOTH of their Mesa, AZ phone #s…read moreand met with immediate hangups from their line. Called numerous times; all hangups either intentional or they don't care to have calls to get customers. Sent an Email so the high school kids running this kiddieland may or may not respond. Called a Ventura,CA location's phone #; same result, all hangups. Called the UNITS Franchising Group in NC; one hangup then a voicemail; left a nasty message. A no-go non-starter; don't even have a working phone #. Big warning signs.

Horrible. Renee is crazy and Mario can't think for himself. Prices are fair until they skyrocket…read moreup after your first three months.

I was in need of a storage unit. Upon arriving at StorQuest I was met with Renee the store manager…read more I have to start off by saying she has such an amazing welcoming personality. Her positive attitude is contagious. She helped me with my storage needs. She was very thorough. She walked me through the property. The property is very nice. It looks brand new and extremely clean. It is centrally located, and unlike most climate controlled facilities. That one is actually cold inside. One of the things I noticed while touring the property was Renee knew all the renters that were on the property by name. I thought was wonderful. Throughout my three visits to the property to Renée was on site. One thing I will mention is being a store manager. I seen her personally with the cleaning cart and gloves on cleaning storage units cleaning as well as the facilities. As a manager myself, I thought her leading my example was amazing. She also checked on me to make sure I was doing OK because it was hot outside while unloading my U-Haul unit. She's very hands-on. She has a great personality. This store facilities is a very lucky to have her. I would highly recommend the facility based off of how clean it is, how well kept it, it's very centrally located in Phoenix. And of course, because of Renee.

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

Zack was very friendly and super helpful and made our families experience easy. Definitely…read morerecommend using this storage center.

Hi! I had a fantastic experience with this location. Ryan, the manager was amazing to work with. Im…read morein escrow and just needed a place for a few months during my transition. Ryan was very easy to work with and went above and beyond to ensure that my needs were met in a budget that I could afford. He even drove back to the location personally during his off hours on one occasion when my movers and I got accidentally locked out due to a time issue. He really went above and beyond! Thank you Ryan!! Thank you US Storage! Mark

My rental rate doubled after 3 months. That seems predatory. My locker was infested by rats…read more They chewed through a plastic container leaving clothes that were shredded and ruined. I discovered a dead one in the container and as you can imagine the smell was atrocious. It took a long while before I could eliminate that odor. There were rat droppings and shredded material throughout the locker. The staff seemed helpful and friendly. Indication is management is aware of the rat problem but it remains unresolved. I went elsewhere.

Great location, carts always available, very friendly staff, served its purpose for us for a couple…read moreof years! My only complaint would be that our price increased to almost double within a 3 of months of enrolling, which was unfortunate and felt unfair given the recency of our sign-up.

Received a letter they're raising the rent on my storage unit. I refuse to pay any more than what I…read morealready am for an overly expensive small room (5by11) to store my stuff. Removing my items next week or week after since I already paid for through the month and going to an opposing competitor until I have to move again. Absolutely ridiculous that you get to raise the rent whenever pleased. I refuse to support. --------------- Update: 11/14/2022 Today I was going to move all of my stuff out of storage to the competitor company down the street so I could avoid paying more on the small unit I'm currently at. Thanks to Nicole I decided to stay as she worked with me and was very kind. Your girl, Nicole needs a raise ASAP. The stars went up due to Nicole - not the company overall as they'll end up raising the rent again soon and I will have to move to their competitor until my apartment completes the construction that includes storage.

What a great space to keep storage with a drive-in garage to take us right to the elevator. The…read moremanager, Donovan made the transaction seamless from giving notice at a company facility where we are moving items from to quickly getting our contract signed. Great location, close to us

This Public Storage location , the facility is dirty, never any carts and thats on a weekday in the…read morelate morning . You ask the agent where are all the carts? their reply "oh people must be using them", I'm the only one here, there are no other customers. Besides that, homeless people I have seen going in and out of the building . Today homeless woman with a mangy cat walks into the back of the building and gets on the elevator. The bathroom is disgusting as well. Then today I receive an email that starting April 1st my monthly storage fee is going up Total : $377.00

Christian was wonderful. He helped me to get my space set up and ready to go. You can't be good…read morecustomer service.