Excellent customer service. This family owned business aims to please. When I couldn't lift my…read moresnowblower into the car, they came out to help.

I've gone to them with tractor and snow blower repairs and they have been both efficient and…read morereasonable with pricing.

So far So fabulous!…read more We didn't go "whole suite" of brands in kitchen appliances and we had pre-selected particular models and makers. It was an " a La carte" selection. Dave E. is our sales representative. He asked great questions to ensure that we were purchasing what we really wanted and checked the specifications for us. He steered us to appliance models where we had not pre-selected, and based on our needs recommend options. He was consultative and not pushy, and is a pleasure to work with! An added plus is buying from an independent company in our neighborhood. Next Yelp* when we take delivery of our Kitchen of Dreams...

Well, after not having a working refrigerator (purchased in June),all summer without trim and…read moreproper installation, Marsillio's sent me another unit at even greater expense which also did not include trim, handle and screws I have to wait again to have it installed. This has been a buyer's nightmare. "Caveat emptor".

These guys are the best. They did a great job helping me get my new Cub Cadet zero turn, had…read moreeverything in stock, and were super friendly and professional. I especially appreciate the work Brad put in getting our mower prepped and loaded, walking me through its features, and making sure I was good to go before I left. 100% recommend them to anyone buying outdoor equipment.

Awesome customer service. Greg was able to get my eBay warranty activated for my lemon Toro mower…read moreand ultimately Briggs Stratton replaced the engine. I also rented a mower which worked great and I was able to return it the next am as a courtesy.

I brought my Cub Cadet mower to Bethel Power Equipment because it would not start. Before leaving…read moreit with them, I opened the ignition area and showed the technician the exact wire that had been chewed by a rodent and explained that I believed this was the cause of the problem. About a week later, I received a call saying the issue was very complex, there was extensive damage, and repairs would cost over $600. I was advised that the mower was not worth fixing and that I should consider buying a new one. I was also charged $150 for diagnosis. I declined the repair, paid the diagnostic fee, and brought the mower home. After inspecting it myself, I simply protected and repaired the damaged wire. The mower started and has been running properly ever since. I was very disappointed with my experience. Based on what I was told, I believe the problem was significantly overstated, and I do not feel the $150 diagnostic charge was justified given that I had already identified and shown the damaged wire. This was my first visit to Bethel Power Equipment, and unfortunately it will be my last.

Bad experience. My Karcher pressure washer had a sticky trigger after about ten hours of usage. I…read moredid a little research to find it was likely an issue with the "unloader valve". I dropped it off, advised the the unloader valve seemed to be faulty as the trigger would not recall leaving the unit on full blast until I turned it off. The kid checking it in, only put my name and number on it, writing nothing else, saying "we'll check it out, we're pro's, we'll get it working. I checked in a few times, finally three weeks later, was advised "the pump is blown". I questioned that, and advised the pump was doing it's job (a little too well) and could not understand what was blown about it. Then was told "these cheap units are not worth fixing". Honda motor, good brand unit.....I told them I'd come pick it up. "Why take it home? it's blown." I brought it home after paying their "diagnostic fee". I started it, the trigger now worked, the pump was strong as always, but the reliable Honda motor now stalled after running for thirty seconds, after each start. I got a new unit at the store and a few weeks took the broken one to a reputable shop in the area with my other power tools for tune ups. They confirmed, the motor was in spec, but found damaged parts that were compromising the continuity of the motor. They asked if I had tried to fix it myself, I advised I only had one professional work on it. They tought it looked like it had been re-assembled with a hammer, rather than wrenches. Scratches, bent parts that were not easily replaced, a couple of seals missing.....WTF. They offered me $50 to keep it for parts and gave me a discount on the servicing of my other gear to assure me power equipment was worth taking to a good shop to keep it running. Done deal.

Terrible customer service when it comes to moving. They advertise that they move the playground to…read morea new home for you. But its over $1,000 to move it and they don't move the mulch or the barriers and try to charge you more for it. The mulch especially they said they'll move it for $700 but you have to bag it all and the barriers you have to buy all new ones. Moving is stressful enough as it is so it was very upsetting to find out they don't help you with some of the hardest parts of moving. Also my swing set is chipping and they asked if it was stained and I said no and they said it should've been stained but then they stopping staining in 2020 so I'm not sure where we stand on that but for the price it shouldn't look the way it does having it only 5 years.

Horrible customer service... The one employee acted as if I was a bourdon to him. He barley…read moreprovided one sentence answers and was not familiar with the product line. I just had my patio completed and was prepared to purchase everything to go along with it. Save your time and find a retailer who will appreciate your business.

I hands down recommend Abbott Appliance. I have a GE stacked washer dryer unit. The spin cycle on…read morethe washer stopped working. They walked through the issue and the possible fixes with me in the phone. They suggested that I consider getting a new unit rather than try to get this one fixed as the possible fix would cost at least half of the cost of a new unit. I appreciate their transparency rather than coming over and charging me a fee to diagnose the issue and suggest the same solution.

Money is a finite resource for all of us. The spin cycle on my washer is not working I spoke to…read moreBruce this morning and we walked through the unit I have and the issue I am facing. Bruce was honest about the work involved and suggested I consider a new unit as the cost to do the repair would be more than 50% of a new machine. He also answered my questions on what brands to consider for the replacement advising me to avoid certain ones for quality issues and problems with getting them services. I called Abbott Appliance because they are local small business. Bruce taking the time to help me is why I will continue to support my community businesses. I appreciate his transparency and patience when answering my questions. I'll recommend Abbott to anyone who needs their appliances serviced.

After Sears repaired my tractor, it still kept chewing a transmission belt, since the root cause…read morewas not found. I considered buying a new tractor. Zernowski fixed the root cause, and it stopped braking. I was charged much less than I expected. So happy!

Absolutely incredible service! These guys are outstanding! They were able to fix our tractor when…read morenobody else could. We have an old tractor and they were able to find parts and repair it so it runs better than ever! On top of it, they are SO nice and have the absolute best customer service! They texted us repeatedly to keep us abreast of any delays in getting parts etc. Also, they picked up our tractor, worked on it and returned it.

I have been using Joe for many years and have always found him very knowledgeable, patient,…read moreflexible and very dependable. I strongly recommend Joe's Lawn Mower. Joe ha sfixed all my equipment multiple times and a fantastic value.

Easy five stars here. Joe and his son Robert came to my house, did a full review of my lawnmower…read moreand gave it a preseason maintenance refresh. Everything from spark plugs to filters to sharpening the blade all done right in my own driveway. Didn't have to waste my time loading the lawnmower into my vehicle, driving it around town and then going to pick it up. Highly recommended - call him (no website or shop) and make an appointment if you need your mower serviced.