Park Hyatt is such a lauded and trusted brand in our household. We've stayed at 7 other Park Hyatts in other countries and have always loved our experiences. This was the first time we booked one in the U.S. and it felt like a totally different chain. From the lackluster service to the uninspired decor in our room; the usual "WOW" factor I associate with the Park Hyatt brand was replaced with more of a "Huh?" factor. It's hard to narrow down what the biggest miss was, but ultimately the lack of genuine friendliness was probably the most notable difference. There was only one lady who worked the desk who would give a friendly acknowledgment. For all the other employees, it was like we were ghosts. As far as the room was concerned, it didn't feel Park Hyatt caliber. We got a suite and both windows faced a brick wall and there were multiple instances where our room reeked of sewage. We alerted the hotel to this issue and housekeeping opened the windows for us and put in a fan/ air purifier. It helped, but the smell came back. The decor in the room was uninspired. It was like a cherry blossom meets DC Craftsman and it was a bit puzzling. The suite had seen better days I'm sure, but there was just so many indications that this room needs a refresh. The blinds in our bedroom were mounted unevenly and there were holes in some of the wallpaper. The housekeeping did the worst job out of pretty much any hotel stay of any chain. They didn't bother to wipe down the sink in our bathroom and we had rings from where the water had dried along with diluted toothpaste dotting our counter throughout our stay. There was also no towel rack or hook in the powder room, so once you washed your hands, there was no place to dry out the towel used to dry your hands. I don't think I've ever seen that at any hotel. This is pie in the sky, but this Park Hyatt needs to do an exchange program and send some of their team to other PHs abroad to get a sense of what level those properties are operating at. Staying at a Park Hyatt is such a special treat and I still cannot believe how hollow this experience was. It was such a let down and while I still hold the Park Hyatt in very high esteem and respect, this location is an outlier and I hope not indicative of the chain in other American cities. read more

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Used my American Express card to book this hotel with my benefits. My stay was like royalty. We instantly got upgraded to a junior suite. The room was luxury to say the least. The bathroom was amazing. ...but there was no door to the toilet area and it made for some awkward situations when I needed the closet or a mirror. The amenities were great. Nice pool, great gym, great bar and blue duck tavern food for room service. We also stayed for our anniversary. We were sent chocolate covered strawberries to our room and a personalized note from the concierge. Overall, my stay was lovely, I would happily choose this hotel again. read more

As a D.C. local, I haven't stayed at the Park Hyatt, but my eight-year-old daughter and I visited for their daily afternoon tea from 2-4pm. Parking along the street nearby, we walked in and were directed to the Blue Duck Tavern space. There, a hostess sat us. The afternoon tea is $35 per person and comes with a pot of your choice of one of eight teas from black to white. Each person gets two pecan-hazelnut scones with lemon curd, raspberry-blackberry jam, and cream. Everything was very good and my daughter even enjoyed the white tea! read more

Park Hyatt Washington is centrally located to the must-see of tourism attractions as well as being in the heart of hotel district. It was in a very walkable part of Washington with numerous fantastic restaurants nearby. The hotel was nice. It had a bit of an old school feel with a narrow bench in the elevator and the narrow lobby. Check-in was a breeze and they were very kind. Housekeeping was on top of everything and made it pleasant. So, why only 3 stars? I booked a two queen bedroom with made me curious if Hyatt had retrofitted it to fit two beds. The two beds were so close together that my friend could be in the middle of his bed and me in the middle of mine and we could touch fingertips with outstretched arms. We are on the shorter side of the spectrum. There was no physical way to step between the two beds. A toddler may be able to fit. I was pleasantly surprised to find a bottle of water and cookies in the room. That was very nice. The bathroom was miserable. It had a shower / tub combo with a wide apron making it a challenge to step in and out. The water pressure was on the gentle side but what made it super interesting was the knob that supposed to change the water source was wonky. There didn't appear to be any way to operate the tub spout - that knob could turn 360 degrees and tub spout did not turn on. Then there was the wall mounted shower head and a detachable one side by side. If the detachable was turned one way it blocked the wall mounted shower head. If turned the other way it faced the bathroom. Oh and forbid if the knob is turned the wrong way and the water came out it would soak the bathroom because there was this small piece of glass that was on hinges that did nothing to contain the water. It was purely aesthetic. Even with everything perfectly positioned the splash would pool water on the floor. Then the temperature wasn't consistent. The water temperature would fluctuate between lukewarm and melt your skin off. Made for quick showers. The room was quiet and my neighbors were great. I enjoyed the bed, it was very comfortable. It was mostly quiet apart from the occasional fire truck due to the fire station being only a block away. TLDR; the people are great, the room was comfortable, location superb, but the bathroom was miserable. read more

We stayed at Park Hyatt for the wedding we were attending during Cherry blossom peak. They only have a valet parking around $85/night and it's pretty hard to find a reliable parking around as the area is pretty popular and many events always take place nearby so taxi or valet are your best options. Check-in process was rather easy, their room cards are made out of wood which is an interesting touch. The rooms itself are great. I really had a great sleep and loved their pillows and towels which doesn't happen often for me with the hotels. Rehearsal dinner and reception were catered by Blue Duck Tavern which is known for a great food. There were several items that missed mark for me but I understand some things are hard to cook and serve in large quantities. The service was great from check-in to small requests here and there. The staff did their best to accommodate our group where possible. Their honeymoon suite is gorgeous with multiple rooms and also has a half bath. We also used it to get ready and it was easy to do so for a large group of people. read more

Quality. The park, Hyatt Washington is located in the Georgetown section of Washington DC. There's lots of walkable restaurants and other food choices within walking distance. The lobby and entrance is not a typical look, there's plenty of stairs to have to navigate through. We enjoyed a suite on the seventh floor. It's plenty of room and a huge bathroom with soaker tub. Overall, we had a great stay. Be aware: Only parking option is valet which turned out to be $65 a night read more

Service: 5* Ambience: 5* Food: 5* Price: 3* Stayed in a junior suite (room #616) during a meeting. The room was very well proportioned. Ample living room space which was comfortable, cozy, and relaxing. The bedroom was very nice as well, very comfortable and well sized. The bathroom was huge! Wet shower and bathtub area that was nice and great small walk in closet. The air conditioning worked well (other than my first room #630) and it was very comfortable to enjoy my time in the room. There was a comfy chair, c@a more rigid couch, and good desk setup in the living room area. I would return. read more

Park Hyatt Washington - King bedroom in junior suite (room #616 - Hotels Near Me - Washington, DC, District of Columbia

My first time staying at a Park Hyatt hotel and glad I stayed here! I'm a Globalist and they graciously upgraded me to a park junior suite and provided a rollaway bed at no charge too. The front desk clerks were all so friendly and just knew we were going to have a good stay. The Junior suite was very modern looking and was very happy with the room. They even stopped by later and provided us some chocolates. There were two bottles of water in the room and after we came back from dinner in their lobby restaurant, they provided us more water! Their bathroom like many have reviewed here is so neat. That shower is huge but it is way too open though. And some of the tiles were broken. But one thing the echo in the bathroom is quite loud, meaning you will hear every noise in the bedroom or suite. An enclosed room for toilet would help remedy this. Smaller tv and like it can swivel between bedroom and living room. Be cool if their window drapes can open and close with a switch but it's manual. Gym and pool you have to take elevator to third floor and then take the stairs. Pool is very nice and is a saltwater pool and has a large hot tub too. It's a nice space. See my dinner review Blue Duck Tavern located inside this hotel too. There is a CVS and Walgreens around the block if you need anything. read more

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The best hotel I've stayed at by far! Upon arrival, we were upgraded to suite, which entailed a living room, a bedroom, a walk in closet/bathroom combination, and tons of complimentary perks, including slippers. I received a text message also from the concierge people letting me know that I could request anything or ask anything via text to make the process more streamlined. I asked if I could be provided two spoons (for coconuts), and the next thing I know it, two spoons were sent up! What attracted me the most to this was their luxury feel and tea cellar. They have a variety of teas from around the world in their tea parlor. One pot can be shared with two people and you could also request honey. On Sunday afternoon, they also have afternoon tea with pastries and two tea pots from 3-4 pm. This place includes a jacuzzi, a pool, and a variety of study spots perfect for a relaxing environment. If you end up getting the suite, I highly recommend bringing a bath bomb! They have a great bath tub for a lovely evening for two. I'm definitely having another staycation here! This place, in terms of the hotel itself, beats Tyson Corner Ritz Carlton. read more

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Loved staying here. Exceptional costumer service. You feel like you're walking into a regal art museum. Helpful staff. Used FHR benefits. Bathroom is wonderful and they even use Le Labo products which are top tier! One drawback is the bed seemed to be outdated and springy. Could probably use an update. Would totally stay here again! read more

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The staff at the Park Hyatt go above and beyond without exception. From welcoming us with an early check in, offering directions and recommendations to having bottled water available whenever we left the hotel or walked in, they were great. We had an amazing stay and enjoyed the location, which is close to many delicious restaurants and a few minute walk to the Foggy Bottom Metro, but also super convenient to Uber to and from the hotel. The gym is small, but well equipped and stocked with water, apples and hydration/energy drinks, which is such a nice extra! The bar has a great wine and drink menu too with a great atmosphere. The concierge service and front desk staff are so kind and helpful and can also keep watch on luggage before or after your hotel stay. The rooms are nice, but some of the furniture feels like an awkward fit. The TV was on a wall that wasn't visible from the beds and the there was a set of drawers that stuck out by the end of one of the beds making it hard to get out of the bed on that side without stubbing your toe! The Le Labo toiletries smelled great and the coffee bar in the morning with a variety of newspapers was awesome. We will definitely be back to stay again! read more

This is a beautiful hotel that has an Eastern theme in the art and the restaurant and bar. It is located in Foggy Bottom and very close to businesses and Georgetown University. The staff were very pleasant and provided great service with my luggage. However, there are stairs at the entrance and did not see a ramp for the disabled and folks with a lot of luggage. That was a big downfall. The rooms are beautiful but the design of the bathroom was different. It is an open concept for everything. The shower/tub is completely open on tile floor. There are no hand rails, which made me very nervous about how I stepped in the tile floor (which was slippery with the soapy water). Also, the closet is near the toilet. However, there is a farmers door that slides to cover it, but it also is for closing off the bathroom. You have to choose one or the other, It was convenient for my conference, but for the rate, I do t think I would stay again. read more

Park Hyatt Washington - Hotels Near Me - Washington, DC, District of Columbia

Lovely, upscale hotel with wonderful amenities in a very nice West End neighborhood. The closest Metro station is Foggy Bottom, .4 miles away. It's walkable without luggage or if you can wheel your suitcases over some of the brick walkways. Head north, above the Circle. My room was very comfortable, King bed and 4 pillows and very clean. Rain shower was fabulous and I used that all the time. There is no shower door or curtain so the floor may get wet. They also provide an antislip mat - use it as the floor gets slick. 2 bottles of water were provided everyday, a must in the heat of summer. Lots of bath amenities - vanity kit, toothbrushes, sewing kit, mouthwash, shoe mitt and lint remover. There is only one restaurant in the hotel - Blue Duck tavern, so it got tiring after a few days. Head out to explore along M street to the West and there's a lot of shopping and restaurants a short walk away. read more

I had a wonderful stay at Park Hyatt. I felt at home during my stay. The staff was friendly and my suite was comfortable, clean and inviting. The bathroom design was slightly awkward but still functional. The hotel restaurant and bar are great options that you do not have to absolutely go outside of the building for good food and exceptional service. Valet service moves quickly although only thing to note is there are no available Tesla chargers due to construction however that may change. This location is great for neighborhood walking accessibility. Short strolls to coffee shops and shopping. Highly recommend this location. read more

Park Hyatt Washington - Park Hyatt 10th Floor winter views - Hotels Near Me - Washington, DC, District of Columbia

Very disappointing as this property is not at all up to the standard of what we expected from a Park Hyatt. We are kicking ourselves for giving this a try vs staying at the Georgetown Inn which is much more charming and has not only better service but also better food/restaurant and location. UGH! Never assume a "brand" will deliver consistent quality. Live and learn. read more

The hotel was very nice I remember now I like to stay at Hyatts The bummer is their frequent travel or program... I was their top level for 5 years, then they threw all the data out... so I'm super welcome at Marriott and Hyatt treats me like I've never been there before read more

I used my ResortPass for a swimming pool day and that was not really what I expected. The pool isn't big, even technically the capacity is 40 people. Only 4 pairs of deckchairs and apparently it's used for family water activities, meaning very noisy and wet. So there's no way to enjoy swimming, but there's a chance to get to the hot tub. read more

Park Hyatt Washington - Swimminh Pool - Hotels Near Me - Washington, DC, District of Columbia

Came and stayed here for a quick 28-hour trip. Service was not too bad, but could have been better. I had to phone the front desk to let them know that a few things were missing from my reservation. Thankfully, they were quick in regards to rectifying the issues at hand. The Blue Duck Tavern was amazing with impeccable service (at least it was good here). I'd come back to stay. Great layout and a convenient location. read more

From the moment I pulled my car up to the moment I drove away, every employee I encountered during my stay provided excellent service. They were kind, responsive, helpful and efficient. Additionally, the room decor was modern, aesthetically cool with a VERY comfy bed. I was there for a conference so I was able to experience the catering as well. Food was very good, fresh and tasty. I highly recommend for a personal or business stay or an event. read more

The Park Hyatt encountered an electrical problem during my stay, due to, we were told, a transformer issue at fault of the city. We were all relocated to the Grand Hyatt. It was handled TERRIBLY. We were lied to about the room switch - told we would get similar pricing and room accommodations - we didnt. My suite was downgraded. They only covered one night versus comping our stay which was what we were told would happen. I was overcharged for avocado toast and berries ($76!) for the one breakfast I had. This was unprecedented, absolutely, but the staff and management put the labor on guests to deal with the billing fallout, lies, and inconveniences. read more

The shower is amazing. I want to take it home. Overall our stay was very nice. Room service missed our room one day but when I called down they sent someone right up. The staff were friendly and the hotel is immaculate. The gym and pool are a bit awkward to get to but we enjoyed both once we found them. Overall I would happily stay there again. read more

It was our first time visiting DC and decided to stay at Park Hyatt because of the famous restaurant Blue Duck Tavern. I have stayed at Park Hyatt in other cities and those stays were up to the 5 star standards. The DC location was really disappointing: Interior: carpets are stained and old, room 315's headboard is all beat up (see picture). Bathroom left side wall has some kind of kids graffiti? At this point, if you tell me I'm at a Holiday Inn, I would have believed it. Toilet seat doesn't seemed to be cleaned. Restaurant: we heard the breakfast was very good that it once had a Michelin star. Breakfast was ok, nothing special. Dinner seems to be better with the butternut squash soup and bone marrow, the scallops were very good. Service: when we arrived at the hotel the staff didn't grab the door open as he was standing there doing nothing. The restaurant: we wanted to make a dinner reservation and called the front desk, he said he will confirm and call us back. Never heard back. So we called, he said the restaurant doesn't need reservation. Later on we got another phone call from the restaurant manager saying he has secured dinner spot at xpm. We arrived at the restaurant early and wanted to ask if they have any open tables to seat us earlier, the staff said they didn't see our reservation on the system and they are pretty busy tonight at the restaurant seating area. So she said if we wanted to sit in lounge (same menu). Sure, just eating at a super low table, I was too hungry to be picky. Another manager then came to our lounge table and apologized for the "system error" and said they can always accommodate us to a table. We were then moved to the dinning area. Happy ending and thanks for the accommodation but there were still definitely open tables when we sat and when we were leaving (too packed/close for Covid seating too). Amenities: spa was closed, jacuzzi was closed, but business center you're able to print for free. Bottled water is also offered at the gym. Sadly I would not come back unless all other hotels in DC is booked. For the $$$ and peace of mind. read more

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I love the Park Hyatt brand, but the dc location failed to meet up to expectations... including some issues with the room (carpet pulling from the floor and nails popping at the wood flooring trim, along with issues with the smart lighting system)... it was also the weird things like a tv that was mounted on a stand... and was left unplugged.... Right in front of the wall mount. Someone just didn't bother to put the tv on the mount. For a luxury hotel, these things are a major issue. We also had some issues communicating with the staff regarding items we needed for the room... we asked for some coffee cups, and they brought a coffee pot... but this happened a lot of times throughout our stay. The valet and bell staff were really great, as was Stephanie at the front desk. For a quick business trip, the hotel is fine... but not for a special occasion or to experience a luxury stay. read more

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Beautifully decorated hotel. Came here for a conference (2d time in as many years). First, valet was not out front - waited for ten minutes and finally had to go inside to the front desk - a very nice gentleman (not the valet though) hunter down a ticket and took my keys. Second, room was reaaaally long and narrow, super awkward for the roughly 60 attending. Third, service hallway apparently runs along the meeting rooms - SUPER LOUD. Food was excellent, staff are friendly and attentive. read more

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I absolutely loved my stay at the Park Hyatt Washington. Beautiful décor, helpful and friendly staff, classy, and a Michelin Star rated restaurant called the Blue Duck Tavern. I stay here or about 4 days during my recent visit to DC. While I didn't do dinner at the hotel, I had breakfast on the first day. The service at BDT was as fantastic as the hotel staff. I was in a bagel and fruit mood that morning. Plenty of seating and indoor and outdoor as well. I'm not sure what the arrangements are between breakfast/lunch/dinner. On my last day there I tried out some of their hot tea. I was on the 8th floor, but there's hardly a view in this area. My view was down M Street and the Westin... no complaints though. The room was quite large. My personal favorite shower and bathtub. I won't deny the fact that I took a couple of hot showers and baths a day. They also have quality soaps for their guests. It was a super comfortable stay. Within walking distance to Georgetown University. Lots of coffee shops and restaurants in the area. Walgreens located a couple of blocks for your convenience in case you need something. read more

Upscale hotel with nice rooms--especially the larger ones--and a great in-house restaurant. My wife and I have come here twice after booking at Dayuse.com just as a way to get away from things and pretend we're on a trip while the kids are in school. We've stayed in the Junior Suite Single King room both times and the room is pretty amazing. While it's not actually two rooms, it's large enough and has two spaces: First, a living area with a desk, two comfy chairs, and a couch. Second, a bedroom with a king-sized bed. The bathroom is by far the best part about the room though. It's a huge walk-in space with a massive vanity, a tub big enough for two, a rain shower, and a walk-in closet. It also comes with the wonderful towels and robes you'd expect. It's pretty much everything you could hope for to relax without having to leave your room. To add to the relaxing and romantic atmosphere, room service comes from the Blue Duck Tavern, which is the Michelin-star-rated restaurant attached to the lobby. It's pricey, but really, really good. Even when delivered to the room, it does not disappoint. The last time, we got the beef rib, crab cakes, cheese board and charcuterie board. It was just about the right amount of food, which is food to know since we thought it would be way too much. read more

Review by Flopsie the Corgi Let's start with the good. It's really close to Rock Creek Park which is a great place to pee and poo. We play fetch and I tried to chase birds. The grass is greener on the other side (of the country). The neighborhood is new and well maintained. Other dog owners are courteous. So this doesn't quite stack up against the other Park Hyatts I've stayed in (see my other reviews). We didn't get dogmenties. No bed, dog bowl, treats, poopy bags, and so forth. My mom made me a makeshift bed with a bath towel. Mom brought my own dog bowl and we are just ruffing it. Blued Duck Raven is the hotel restaurant and it has an enclosed patio with a water fountain with ample shade. It helps that the restaurant has a Michelin . The atmosphere is a tad stuffy (DC ppl and their suits in 78 degree weather) but heck, it's dog friendly so I'll take it. To top it off. The alarm clock in the room next door went off at 5am and kept on going. Mom shoved her head under the pillow to block out the sound but it ultimately woke her up. My hoomin will need to take me to a different hotel the next time we're in town. The Fairmont and Ritz Carlton are in this cluster so there's some competition. read more

Park Hyatt Washington - Make shift bed. At least there are le labo for the human. - Hotels Near Me - Washington, DC, District of Columbia

Did a staycation here and loved holiday decor and smooth checkin and checkout process. Our room was clean and spacious and it was a huge plus that the pool was still open during winter. Best part was the mattress and pillows that you just melt into. Wonderful nights rest and we would had an amazing time and would come back in the future. They have valet and garage parking but we took a taxi/uber to go around the city instead of driving. read more

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I always love visiting Park Hyatt Washington because of the breakfast. The food is amazing! I also appreciate big rooms with cleanliness. The only thing was that the swimming pool didn't seem to be cared for. I remember visiting one time when the pool was closed for renovation. When I visited recently, the pool didn't seem renovated or clean. Otherwise, it's a great place! read more

What a phenomenal experience. The service, staff, and amenities were stellar. Upon check-in we were upgraded to a Park Junior Suite. The front desk staff were extremely professional and genial; no detail was left out. Upon getting to our room, we were stunned. The beautifully understated decor, the spacious layout, the cleanliness, and quite possibly the best part of the room was the spa-like bathroom. Wonderful touches included a television wall that can spin between the living area and the bedroom, a Nespresso machine, Le Labo toiletries, and an upgraded closet area complete with robes and slippers. Room service was speedy and contact-less. We ordered from the Blue Duck Tavern and were pleased with the menu offerings. Obviously, the food won't come piping hot as it makes its way to the room, but it was still a lovely meal. We had the crudo, the bone marrow, NY Strip, and (so delightful) the verbena cremeux. Breakfast was the s'mores french toast and jumbo lump crab with egg whites. We had so much food from both meals, we ended up taking it home with us. (Thankful for the small in-room fridge.) At checkout, the gentleman at the front desk greeted us by name (which caught us by surprise). He was wonderfully conversational, walked with us to the front door, and we got to know him better as he spoke with us outside as we bid our farewells. We were sad to leave, but so glad to have had a wonderful stay. read more

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Cute space. Has a nice dungeon walk in shower which is all black and super dark. I was too hungover to use it but next time I will make it a priority. read more

Park Hyatt Washington - Hotels Near Me - Washington, DC, District of Columbia

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The Park Hyatt is a lovely hotel. It is beautifully appointed and immaculately clean. The hotel is located on the edge of Georgetown and is in an upscale neighborhood. The staff here are superbly trained and put the guests first. On check in I was helped by Crystal on the front desk. She was super friendly and went out of her way to find me a nice room. She saw to all my globalist preferences and made check in a fun and enjoyable experience. Its the outstanding staff like Crystal that keep me coming back to Hyatt. Highly recommend. read more

Park Hyatt Washington - Hotels Near Me - Washington, DC, District of Columbia

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The Park Hyatt is located on hotel row on M street bordering downtown and Georgetown. We decided to stay here because the rate was pretty good and we were able to book through American express Fine Resorts and Hotels and take advantage of their benefits. The original room that we were given that had 2 double beds was actually quite small. Their standard room is not very large at all and their mini bar is sensored. We had 3 adults and one baby but after seeing how small the room was we elected to have the upgraded King room instead which was 200 square feet larger. Nichole from the front desk was very sweet and very helpful during the check in process. The king room is quite nice with a nice separate sitting area, a huge soaking tub, and also a nice large shower that has a rainshower option. Amenities are my favorite Le Labo and of course there is also an in room nespresso machine. The hotel is very sleek, compared to the Fairmont across the street, it lacks the large open space foyer/lobby and is very minimilistic in style. The robes in the room and slippers were comfy and we took advantage of the complimentary shoe shine. Location was good, easy walk to Foggy Bottom in about 12 minutes. We also requested a separate fridge that they brought up so we could put my daughter's milk and other perishables. Overall, I would recommend the hotel for a couple's night out, I don't know if it's so great for families since our original room was pretty small. read more

Let me telllllllllll you. The service here is amaze ball. Everyone has a smile and welcoming expression on their faces. Have yet to run into any issues. And the room...... the rooom..... instant baby maker on site for our anniversary. Indoor pool and the hours are crazy long. The gym equipment is modern and the view isn't bad either. Could spend hours down here. Yes, its pricey for me but your getting what you pay for. Trust me. read more

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Family stayed here for a quick evening. The service, cleanliness, room comfort was exceptional. I had 30 minutes of business to do and was surprised that a room of this caliber of hotel wasn't equipped with a small work desk. Maybe ever more frustrating was that the room didn't have a SINGLE USB outlet to charge devices. I thought this was just standard since..uh..2015? read more

This hotel is top notch. The customer service is impressive. The turndown service in the evening is such a nice touch. The complimentary business center came in handy for printing a document. When my electronic key didn't work for unlocking the door from the stairwell to the fitness center, the security guard came right away to unlock the door for me and then went to the front desk to get me a physical key card that I could use for the fitness center and my room and brought the key card to me in the fitness center. I checked out and before I even realized that I forgot my laptop at the hotel, the hotel called me to inform me about this and shipped it back to me the same day I checked out for no additional cost. read more

Be sure to check this hotel policies prior to booking. You can not cancel reservations once you book. They will even send you an email for a cancellation. But you will still be charged! read more

Park Hyatt Washington - Hotels Near Me - Washington, DC, District of Columbia

This was our first time staying at the Park Hyatt and it was a wonderful experience. The moment we arrived, the bellhop Jorge, gave us a warm welcome and helped us unload our luggage and four young kids. When we checked in, our room did not have a great view so they upgraded us to the Georgetown Suite and it was phenomenal! The room was gorgeous, spacious, and comfortable. The room service was delicious, especially the breakfast. When we were ready to check out, Jorge once again warmly greeted us and helped us bring our luggage down and load it into our car. I know it can be hard to work on Christmas, but the staff were cheerful and warm. We will definitely stay here again the next time we are in DC. read more

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Beautiful but PAPER THINK WALLS. People said this is of if the nicest spots in the city. And it is super beautiful. The customer service is great and the water pressure is amazing. My complaint lies in the fact that I can literally hear the conversation of my neighbors. And they can hear us. We were sitting at the table in our room (303) having a conversation when security came up and told us to be quiet.... it was like 3am but still. We should be able to chat and visit until 7am without a noise complaint. No music or craziness, just talking... that's absurd to me. read more

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Five star service! We needed a lot of random items but they actually had them! There's staff everywhere (like a fancy five star hotels!). Everyone is super helpful and friendly! Only gripe is the room. Our executive suite furnitures are little outdated and not aesthetically pleasing. Interior is little off... But we love the salt bath soak, our extra refrigerator and cup of nespresso coffee in the mornings! read more