We really enjoyed our two evening stay here. The hosts were very friendly and knowledgeable. Our…read moreroom was comfortable and well appointed to include a hair dryer. The morning breakfast was hearty enough to last an all days adventures. The hotel was a great value in both the fees and the location proximity to Mammoth Cave was perfect. If you are in need of accommodations and are in the Mammoth Cave area you can not go wrong staying at the Grand Victorian Inn. We will definitely stay again when in the area.

Where do I begin! This hidden gem is stunningly beautiful! The owners were absolutely wonderful!…read moreAccommodations in our particular suite (Joy Suite) were phenomenal! The bed is amazingly comfortable! Breakfast in the morning was absolutely wonderful as well! We loved getting to know the other families passing through and step back in time and history of the Grand Victorian Inn, we absolutely will be back!

I actually didn't expect to enjoy this hotel so much. Placed in a very rural environment I didn't…read moreexpect it to be nice, but I was pleasantly surprised. Great service (especially from Mike) and convenient if you're going to Mammoth Cave. I would like to talk about the smell though. In the halls, it always smelled something like coco butter and our room smelled like alcohol (might have been the disinfectant), but overall, very enjoyable!

After staying in Hampton Inns all over the country for decades and never having a single issue; our…read morestreak ended. What a huge disappointment. I would not recommend this hotel to anyone and would not stay here again. At check in they put us on the first floor which is the floor for pets. We love pets, we have pets, we did not travel with pets. The room smelled so bad of stinky, wet dog that our clothes smelled when we changed out of them 45 minutes later. Thick cloying, wet dog smell. We asked for a new room immediately but the desk staff needed the managers approval before switching us. We finally did get switched-- 30 minutes later to a smaller room on a different floor with no price adjustment and no apology. I was happy the room did not smell this time-- BUT-- there were several dead cockroaches in the room. The next morning we asked for the dead roaches to be vacuumed up and then we had to ask again that afternoon. (they did finally vacuum up the roaches) The room was an ADA room and the blinds were broken but it did not smell like dog. Breakfast day one- with 75 minutes left on the breakfast time most all the food was wiped out (eggs, yogurts, milk, oj) and ALL the tables were dirty. It was a busy summer morning with lots of kids running around why would they have not planned for the crowd? Breakfast day two-- much better. Clean and stocked. (and two people working) This was by no means the Hampton Inn we depend on. I will not be back.

If a clean hotel is a must for you, you might consider this hotel. The lobby, the room, and the…read moregrounds were found to be refreshingly clean. If friendly staff are a must for you, you might consider this hotel. Staff were not overly friendly, but they weren't rude either. If a nice, well thought out, and creatively presented breakfast is a must for you, you will definitely want to look elsewhere. We are here for 3 nights and the breakfast is always the same. You have your choice of up to 4 small waffles or 1 large waffle. You can then choose from Orange or Apple juice. At the next stop, you may choose between fruit loops cereal or Post Raisin Bran. You will then find a basket of red apples, with the store sticker still on them (indicating they have not been washed). For the last stop, the offerings are banana/strawberry or peach flavored yogurts. It's like Ground Hog day, the same offerings day after day. We chose not to utilize housekeeping (we just swapped out our towels), but the same guy running the breakfast is the housekeeper as well. One last thing about the room. There are no drawers, but any place you might put your clothes is open. There is a nice closet with nice looking doors for hanging pieces. Overall, the beds were comfortable and the stay was pleasant.

We chose to come here after our terrible quality inn "experience" in horse cave…read more The receptionist, Lena, was EXCEPTIONAL. Truly, so sweet and informative. We got a king suite with jacuzzi. The bed was WONDERFULLY comfortable. The jacuzzi was such a treat. The jets worked as they should. Our walk-in shower is awesome. Mini fridge/microwave worked flawlessly. The pool was small but just what you needed after a hot day. Thoroughly enjoyed our experience from top to bottom. If we come to cave city again, we'll be staying there! Thanks Lena!

What a great group of employees. This was a perfect hotel experience. The room was great and the…read morebreakfast was superb. The biscuits and gravy were tasty and the little cheese omelette was fantastic. The staff were so kind and caring. I hope we pass through Glasgow, Kentucky so we find a reason to stay at the Holiday Inn again.

Clean, spacious and modern room, big and comfy bed! Great place to stay if you are heading to…read moreMammoth Cave National Park or Diamond Cave. Free breakfast was so good! They had Chobani strawberry yogurt and this amazing milk... and free wifi! I used their pool, which was nice, although I wish they had a jet pool too. Check in and out was easy. They also helped me mail out a postcard. Bonus points for having bath and body works toiletries! Also, close to a KFC (which I came to Kentucky for...)

My understanding is she is selling the place, a shame as she runs a wonderful facility . In a…read moreperiod of time before moving back to Kentucky it was our go to place. Great unique flavorful breakfast. Blessed with a lady that does love Christ. It has an old southern feel. Clean and well maintained.

I made reservations for April then had to change scheduled dates and she was able to accommodate…read moreme. Very nice lady! Will do proper review after my stay.

Ugh. We wanted to stop around the Cave City area for some tourism without breaking the bank and…read moreended up... well, here. Everything about this place seemed like the owners were being as cheap as possible to squeeze whatever profit they could out of it. When we checked in, the guy INSISTED we pay in cash, even though the booking I made online obviously had me reserve using my credit card. Makes me think he's probably involved with tax evasion. :/ Like, what does it say about your customer service when you force someone to pay cash so you can avoid a debt card fee? Jerkwad. Also possibly homophobic? I reserved a single king for us but again he just decided to give us a room with two beds instead. Like what even? We got one of the rooms upstairs. Be careful if the stairs are wet or damp, they are VERY slippery and you could easily fall and hurt yourself if you aren't careful. The room was really big... pointlessly big, almost like deserted dance hall vibes. Awkwardly it made it more obvious how painfully underfurnished the room was... a tiny sad flatscreen far from the bed, a desk with a folding chair... the mini fridge was set so low that it barely kept things chill let alone cold. The shower was the only okay thing. The A/C unit was functional but spastic once it got to the thermostat setting as it would hum to life only to be on for a minute at most. The bathroom mirror was ludicrously tiny. Of course the towels were small and rough AF. I was willing to give them a try but y'all should avoid this place. Just let it die.

There is no ice machine, they just made up a fee (not a deposit) for my service dog, and I stay in…read morenice hotels that never do that. The tv is literally 20 ft from the bed, and it's only like a 19 inch. The bed is uncomfortable and the room smells funny. I would highly recommend to keep driving and find anywhere else I would give it zero stars but it wouldn't let me. 1 star is too gracious

After planning to take a trip with family to Mammoth Cave National park, I did some searching and…read morepeople recommended that this place be tried out. One of those roadside attractions that you really have to experience sometime in your life if you like quirky things. Apparently this is only one of three of these teepee villages left in the country after many more have been torn down. So I made my reservations online and less than a year later, we arrived! Keith and Megan are the owners and Keith greeted us and gave us quite the verbal tour and history. Him and Megan bought it five years ago and they are slowly updating everything to the original 1937 design but also keeping updated amenities in mind too. We stayed in number 10 and even though it has not been restored yet it was still clean and they put work into at least keeping it current until it gets a full restoration. The only complaint I had was there was not a lot of horizontal space to set things down. No nightstands either because it's a very tight space. No table at all in the bathroom either so it was hard to use toiletries. The air conditioner is in the window but eventually there will be a silent mini split installed and I can't wait to see that! The whole playground and fire pit area is completely vintage looking but still maintained. Guests came and went and it was always fun to watch different sets of kids enjoy all of the activities. We had a fire every night and Keith had one or two cats follow him down from his house who joined us and let us give them all the love. This was definitely a great stay and I'm looking forward to doing it again someday but I definitely want to stay in one of the more updated teepees. But they made it clear that anything we needed, we could just ask. Very nice people and you can tell they are really putting some love and TLC into this place. It might take a while to get it back there but they are not just skating by. The big teepee out front that used to be a restaurant and gift shop is going to be a coffee shop someday as well. Excited to see what happens in the future!

We had an amazing time at the wigwam village. When we arrived the owner came out and gave us a…read morehistory lesson about the place. It's been there since 1937. He built a bonfire at night and the guests sat around making s'mores. I met some really nice people from England. The room where so cute. I loved the rick rack tile in the bathroom. It had the original furniture in the room. The bed was very comfy. I highly recommend.

Great family hotel. Very clean, well maintained, well managed. Truly friendly people. Solidly…read moredecent free breakfast. You can tell the owner franchisee takes pride in their property, cares about their customers, and hires really good, friendly people. We must have been thanked for staying there a dozen times. Of special note is Sandy at breakfast - she was fantastic. Stay here.9

Very disappointing experience. After traveling for about 10 hours, we arrived tired and ready to…read morecheck in. Despite there being two check-in areas, we weren't even acknowledged until I approached the desk and greeted the employee myself. I was then told she "doesn't like to tell guests to move." A simple acknowledgment that we were standing there waiting would have been basic customer service. Later that night, around 11:50 p.m., guests were outside on the pool deck directly outside our window talking, laughing, and being loud. I called the front desk and was told there was no closing time or quiet time for the deck, but they would ask them to quiet down. Twenty minutes later, nothing had changed. When I called again, I was told there was nothing they could do, but they had complimentary earbuds available. Offering earbuds instead of addressing excessive noise directly outside a guest's window around midnight is unacceptable. Between the poor service at check-in and the way the noise complaint was handled, I would not recommend this hotel and will be contacting Holiday Inn/IHG corporate about our experience.

The staff were amazing!! Smiles, helpful, happy!! Skyler and Hailey were awesome! So friendly and…read morefunny. Drinks were awesome!! Dinner was awesome!! Check in was a breeze! I love Drury!!

Came here yesterday on the way to North Carolina. My family has always loved drury hotels and we…read morefelt confident about the cleanliness before walking in. DIRK is absolutely amazing and checked us in with his witty demeanor and charm. I was super excited for 5:30 kickbacks and was slightly disappointed when it was pasta with chicken and tomato sauce (the pulled pork sliders are better drury...) The bathroom did have hair in some places which was slightly distracting but it wasn't anything too bad. I would return, but drury can do better. If I could give Dirk 10 stars I would

Excellent staff and the room was clean, comfortable and quiet. Lots of fast food choices within a…read moreblock or two and the free breakfast had many options and was very yummy! The No hands pancake machine was fascinating and tasty

Best hotel experience I ever had. The hotel staff are kind, courteous, and will go above and beyond…read moreto accommodate you. Especially, Mary and Dennis. Their upbeat personalities and pleasantries made my extended stay there an absolutely delight. So, if you find yourself in need of lodging in this area, Best Western-Columbia is the only way to go.