We've been using this dry cleaner for several months now and have been very pleased. Their prices…read moreare reasonable compared to others in the area, the staff is friendly and they always do a good job on my husband's shirts.

Horrible business. We took two suits to be dry cleaned, one of which was a custom-fit grey suit…read more Both were Joseph Abboud suits. Summit Cleaners ruined both and destroyed the lining of both jackets. When we met and called the store, we talked with manager Dawn Bearden. Dawn was extremely defensive, mean, and unhelpful. She would not refund the cleaning cost, and would not replace or pay to have the suits repaired. We asked several times for the name of the owner of the business and she refused to provide and slammed down the phone each time. We were told that the owner would contact us, but no one ever called to resolve the issue. You get much better service at Park Place Cleaners on the corner of 150 and Shades Crest Parkway, and I encourage everyone who reads this review to take their dry cleaning to Park Place.

This was the worst dry cleaning experience EVER! I'm new to this area and tried them out. I left a…read morevery expensive suit that they press a forirgn matter into the pocket of my jacket. As soon as I walked in and asked for help. Mindy immediately said we no so that! She didn't offer any solution. Just I brought it in that way. She was yelling and very angry. I will never go back!

They have a pretty good time turnaround on items. The workers are not very friendly with customers,…read morethey come across as rude at times with customers.

I recently dropped some dresses off at Deluxe in Hoover, AL. I was referred there by a Police…read moreOfficer (colleague). He had good experiences, so I was trusting his experiences. lol I was terrified to drop the dresses off after seeing some of the reviews?! I dropped the dresses off at 11:30am, but was told they wouldn't be ready til 5pm the next day... I was a little disappointed in the turn-around time. I was hoping they would be ready at 11:30 a.m. or even 12pm the next day as I was told 24 hours. ? They advertise fast service & convenience. I asked if it were possible to be ready by lunch time the next day? I was told yes, but had to pay 20% extra. I picked up the dresses at 5:00 p.m. They do not do referral discounts either. Was happy with the dresses and they looked really nice. These were toddler dresses for picture day. The sleeves were ruffled and still a lil wrinkly, but I am still satisfied. They both had decorations and sparkly designs on them; and none were damaged. I did fill out the online questionnaire for pick-up and delivery options and never received a response.

I have been using Deluxe Cleaners for over 5 years and previously had a good experience, but…read morerecently they have misplaced/lost about $500 worth of clothing with no attempts to remedy the situation. I am extremely disappointed and will not use them again.

Great service and very reasonable prices - got nine pieces for about $28. They realized they over…read morechanged me and put a credit on my account. Very pleased with the service they provided and look forward to returning.

I have used this cleaners with reasonable satisfaction. Last year I had several articles dropped…read moreoff. I inadvertently sent an St John"s dress that was . I made several attempts to pick it up after an employee reported having seen the dress and thought that he had seen the dress upfront but was unable to locate it but would call the owner to inquire about it. I returned later with a picture of the dress an older man stated that was beautiful and looked expensive but he had not seen it and it was not there. No apology or mention of restitution. It was on of my favorite pieces and I and I an still perturbed that my dress mysteriously disappeared. A size 4 royal blue dress ornate in the center. It is suspicious someone had seen and remembered the dress but it could not be located. I still have the ticket .I am considering small claims court. The value is still pretty good but the quality of service is down.

Lost my very expensive shirts. Do not offer to…read morecompensate\nDid not even seem to be bothered by it.

My curtain was a year old. It was in perfect condition except for the stain. The curtain did have a…read morestain. It was urine from a family members dog make dog! I asked it it could be removed and the girl at the counter told me it could. I trusted her. Using ammonia or fading of curtain was never discussed. I would not have left this curtain panel to bring home damaged. Also, this business is not BBB accredited! I wonder why.

Great place and great staff!! I had taken my queen comforter to Deluxe cleaners- they charged $50…read moreand after 4 days did nothing!! Never got one penny back. Then I went to the laundry room- super nice ladies working there and they did an AWESOME job!! Comforter came back like new, took less than a day, and only cost $20!! I'll never go to the high dollar cleaners again. Thank you!

So still making use of the local laundermats due to an ongoing home renovation. I've returned here…read moreseveral times and have yet to experience anything negative. They are typically busy but I've never had to wait for a machine. Some machines use coins while others (that I use) allow for a credit card swipe. They have detergent, softener sheets, etc for sale as well as a couple of drink & snack food vending machines. The bathrooms are always clean. Both the employees and the customers have always been friendly. With the storefront being on a plaza corner there's always plenty of parking.

So, I had a "fashion emergency" and needed to get a lipstick stain out of a dress in less than 24…read morehours. I called two other stores that both said it was NOT possible, but when I called Champion (Rocky Ridge) they said they'd see what they could do! I brought my dress in and TEN MINUTES later I had my dress back in hand, stain-free! I was blown away! Corey (sorry if it's misspelled) saved me! Thank you, thank you!

I took my mothers' 70 year old satin wedding dress to Champion to be restored and preserved. It…read morehad several stains and yellowing where we took off the beading to change the neckline and added lace. When I took it there, the owner said he didn't know if it could be cleaned thoroughly, because the lace is 10 years old and the dress is 70. I just picked it up today, and it looks like a brand new dress! This is a great business model! Underpromise/overdeliver. I was told it could cost up to $650, which I was willing to pay. I had had the dress preserved after my wedding 43 years ago for $200. It came in at $500.