Giving my honest review of this place after living here for a year and leaving due to the fact that…read morethere already pretty high rent (high because of the quality you get) is getting higher.. in the midst of winter. They're putting a luxury apartment rent price on a place that is very outdated and low quality. As you can see from the photos I attached. For about $1,600-$1,900 rent I don't expect there to be cracks in my walls, holes in the corners of every room, holes in the sink, problems with plumbing constantly, problems with heating (actually a huge problem - more on that later), loud environment (train, mowing almost every other day at 6 In the morning for couple of hours, always repairing apartments very loudly .. & the thin walls on top and on the sides, you can hear EVERYTHING..). More on the heating, I should've noticed it was a red flag when I signed the lease and they talked about "if your heat (heat is part of electric) bill goes higher than $300 in winter - we pay the rest!" Huh. Yay ! Right? Didn't matter to me because I'm rarely home and my bill never really passes $60. Wow when I tell you no matter how you crank the heat in winter.. it is always freezing. Come to realize the pipes are ANCIENT. No wonder why. So you're cranking the heat high and overworking them and wondering why your electric bill is through the roof. I've never had this happen to me in luxury apartments before. Also, there is no gym here. I'm huge on fitness and was very disappointed when I walked into a literal closet-space hallway with only 3 treadmills.... that is not a gym. I could keep going on but I'll just end this with, this definitely should not be trying to charge luxury apartment prices with such severely low quality just because KFC and Planet Fitness is down the street, that does not mean this is "conveniently located" which is one of the points they tried to give me upon asking why they were raising the rent $200.

My wife and I lived at Princeton Place for 6 years. The place is AWSOME! Management is AWSOME their…read moremaintenance team is AWSOME and if it were not because we bought a house we would still be living there. They take immaculate care of the grounds all year round. The pool, gym, playground even the dog park are always clean. The maintenance team would show up 24-7 when something happened to go wrong. They are conveniently located close to shopping, restaurants, gas stations, grocery stores and night clubs. UMASS Memorial Hospital is 0.8 mi down the street. We have no complaints in 6 years and would recommend Princeton Place to everyone. Manny and Angie Q.

While still living in Atlanta, GA, I found the Highland House on the Internet because I…read more had decided that Worcester was in the middle of my market. The Realtor showed me that building and several others and none held a candle to the first place I saw. So I signed the lease that day and went back to Atlanta to move. I lived there for four years and was proud to call it home. I always felt good leaving on business trips knowing that the building was being managed well and I had no worries. The neighbors quickly became friends as did the staff. I was always happy to show off my apartment to friends, many of whom said, "this building is a jewel!" I never asked for anything that was not accommodated quickly. the staff always exceeded my expectations. Even locking myself out of the car in a snow storm at the grocery was not a problem. I called Joe, the manager who quickly sent a staff member to help me. I retrieved my extra set of keys and was back on the road. That is better service that AAA. I hated that my job moved to a different part of New England and I had to leave the Highland House. I would happily move back there next week if it were possible, I highly recommend The Highland House in Worcester to anyone looking for new Home and commend Joseph, Jerry and the entire staff who were an important part of my life for four too short years..

From the owner: Luxury Apartment Suites coming availableread more

The apartment itself is nice and comfortable and full of light and my neighbors are nice and I love…read morethat there is such diversity and it makes me happy to see all the kids outside playing and all the people walking their dogs, but there are multiple things that do not work for me. This apartment complex is for you if you are fine with: - poisons being sprayed all over the common green space areas where children play and people and dogs walk; - "landscapers" mercilessly mutilating what could be beautiful trees and flowering shrubs into small lumps; - the super loud sound of leaf blowers; - alarms going off for months without maintenance doing anything about it and them acting like you are the problem for asking them to fix the alarm and make the horrendous noise stop; - maintenance not communicating about the work they did, nor seeking clarification with you about the work that needs to be done, nor when they will be in your apartment doing the work, and then maintenance accusing you of being disrespectful for requesting clear communication; - automatic toxic room "fresheners" in the fitness rooms (I had so been looking forward to using them but did not want to breathe the toxins); - crazy loud HVAC units constantly blasting noise making you feel like you are in a non-stop giant engine room in your own home; - ridiculously bright light pollution that is hard to block out at night and visually assaults you when you look out your windows or open your door; there is no reason for such a multitude of super bright, white lights and it is a waste of electricity. When I moved in, there were several things broken in my apartment and things that still needed to be cleaned. Over the first month, maintenance was responsive and did the repairs and cleaning (like the ceiling fan that I could not reach to clean was caked in thick dirt and dust and grease, and the bathroom fan did not work because the painters sprayed the bumpy ceiling paint spray all over it), but they left all the dirt and debris for me to clean up. I never had that experience before where maintenance workers expected me to clean up their mess. It would be useful for them to have a checklist to go through before a tenant moves in to make sure that everything is working and clean. Other than that, the location is good. Visually the aesthetics of the buildings are okay. There is plenty of parking. I like that there are many trees around and I can go for long walks in the neighborhood. I like that they plant flowers at different locations there. The price is expensive but bearable.

to whom it may concern all your maintaince workers ar very good @ what they do. they come in a…read moretimley manner resolve the problem.Robert is great & all trhe rest of your maintance people are great also. also the office staff are very helpful & appriceative to us thank you for everything you for us. Thank you . The Bakers @4112

I have lived here for over 4 years and I am proud to call Plantation Ridge home…read more First off, you can't beat the Management team. Michelle Hippert is the original person who showed me the apartment and she's had an amazing attitude and attention since the beginning. She always goes above and beyond to make sure I'm comfortable and happy in my apartment. The maintenance staff is exceptional. I love that they are available, friendly, and great at what they do. If I ever need help with anything, they respond right away. (Even on a major holiday when I dropped my keys down the elevator shaft!) The apartment complex itself is fantastic- quiet but close to everything. The building and grounds are top notch and always clean. My apartment is a good size and having my own washer and dryer is a plus. The convenience of having a 24 hour fitness center right at home is a definite benefit. In the warm weather I enjoy my balcony or the beautiful pool area and grills. In the winter months, the convenience of having my car tucked away in a garage is the best. I can't say enough good things about this place. After visiting every apartment complex in the area, I know I made the right choice. The comfort and safety I have here truly makes me feel like I'm living in a luxury hotel.

BEWARE. Building 507 has inconsistent AC. If you live in…read more507, having your own portable AC unit is a must. HVAC vans are constantly here to try and fix the building, but it's obviously beyond repair. This happens every summer.

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

we there for a little over a year. Maintenance answers every call extremely promptly. The are…read morevery kind helpful and do whatever they can. The grounds are kept up very nice lovely pool lots and lots of green. period and it seems like nice people live in the complex convenient location.

Shana Heighton é uma verdadeira doce. O serviço foi incrível; Ela é uma pessoa tão animada, com uma…read moresimpatia contagiante. Os apartamentos são ótimos, e ela se esforçou para atender às nossas necessidades. Obrigado!!

Ryan did very great job!!!! Helped us fix our broken power switch.He is very friendly and efficientread more

Excellent maintenance service by Ryan. He worked around my schedule to fix my sink, and fixed my…read moreclogged it in a matter of minutes. Very professional.

Overall, our family enjoyed living here. We really loved the aesthetic of the building, and most of…read moreour neighbors were friendly, nice ppl. We also loved the proximity to downtown Worcester. We just moved out after living here for 3 years.

Rent Specifically for value I'd give it a four-point five…read moreout of five just because it does cost a fair amount to heat/cool the apartment depending on what unit you have and what the weather is like. I love my unit and paying a bit in heating/cooling is a trade off for the square footage, location, and such cool ceilings. Staff The staff is amazing, very friendly and welcoming. I've never felt disregarded or rushed when I had a question or concern. Claudia and Tabitha are especially helpful at the front desk, but all of the staff seem to genuinely care about the residents experience, maintenance and facilities included; all very friendly and happy to help. Amenities I haven't personally used the grill, fire pit, theater, or game room, but what I use daily; the pièce de résistance is the dog park; I couldn't find any other rental with access to such a spacious park in this park of Worcester. The complex itself is very pet friendly, the staff included! Safety/ crime I haven't had any complaints in regard to safety or issues with crime. The parking lots and entry ways are illuminated and there are cameras everywhere outside, which is reassuring. All in all I hate to see this place with such bad ratings, as that hasn't been my experience at all. If you're looking for a nice place with great staff, pet friendly, right downtown, I would recommend checking it out.

Lived here for a year (stayed with friends and family more often due to lack of care for residents…read moreand took them 4 months to fix a leak in the ceiling that was causing the paint to bubble. As well the parking for $200 a month for a garage spit where residents let their dogs go the bathroom was disgusting as well the garage doors rarely ever worked and people would park in there even when they were not residents or paying for spots. I lived on the second floor and to throw my trash away i would have to go up a floor or two (which make no sense to go up to throw the trash down...) As well the cost to do laundry was insane and rarely did the machines actually wash or dry without spending close to $30 a load

In 2 months of living at the Park Plaza building, the hot water has been off 4 times. Today, zero…read morewater for scheduled maintenance without notice. On a 90 degree day too. The building's A/C breaks often too. There's mold in the ceiling tiles and water damage all over the building. One laundry room for the 100-ish units that's moldy with breaking facilities. I found crack litter in the stairwell. There's been a dried poop stain on the second floor hallway since we moved in. Some residents are also irresponsible and let their dogs urinate inside. The roof and basement, which understandably aren't designed as public spaces, are littered with trash. The building might look beautiful but the bones are deteriorating.