While still living in Atlanta, GA, I found the Highland House on the Internet because I…read more had decided that Worcester was in the middle of my market. The Realtor showed me that building and several others and none held a candle to the first place I saw. So I signed the lease that day and went back to Atlanta to move. I lived there for four years and was proud to call it home. I always felt good leaving on business trips knowing that the building was being managed well and I had no worries. The neighbors quickly became friends as did the staff. I was always happy to show off my apartment to friends, many of whom said, "this building is a jewel!" I never asked for anything that was not accommodated quickly. the staff always exceeded my expectations. Even locking myself out of the car in a snow storm at the grocery was not a problem. I called Joe, the manager who quickly sent a staff member to help me. I retrieved my extra set of keys and was back on the road. That is better service that AAA. I hated that my job moved to a different part of New England and I had to leave the Highland House. I would happily move back there next week if it were possible, I highly recommend The Highland House in Worcester to anyone looking for new Home and commend Joseph, Jerry and the entire staff who were an important part of my life for four too short years..

From the owner: Luxury Apartment Suites coming availableread more

Haynes Farm is awesome. We have lived here for just over 3 years and it's consistently great. So…read moremuch for families especially - well-behaved kids playing outside on the weekends - next to Bar-B-Que area with adults... oh, and did I say playground on the other side of the property for kids? Swimming pool? Basketball Court? Gym for adults? AND - the nicest management STAFF you can possibly imagine. Mail/package reception and super fast repair/maintenance. Never had a problem here - highly recommend :-) [Not sure why someone said the buildings were loud. It's not loud at all. I've lived in some apartment buildings where you could literally hear the upstairs cat's toenails clicking on hardwood floor or lapping water from a bowl. Nothing like that here - or loud, crazy neighbors. Everyone here is very nice.]

The apartment itself is nice and comfortable and full of light and my neighbors are nice and I love…read morethat there is such diversity and it makes me happy to see all the kids outside playing and all the people walking their dogs, but there are multiple things that do not work for me. This apartment complex is for you if you are fine with: - poisons being sprayed all over the common green space areas where children play and people and dogs walk; - "landscapers" mercilessly mutilating what could be beautiful trees and flowering shrubs into small lumps; - the super loud sound of leaf blowers; - alarms going off for months without maintenance doing anything about it and them acting like you are the problem for asking them to fix the alarm and make the horrendous noise stop; - maintenance not communicating about the work they did, nor seeking clarification with you about the work that needs to be done, nor when they will be in your apartment doing the work, and then maintenance accusing you of being disrespectful for requesting clear communication; - automatic toxic room "fresheners" in the fitness rooms (I had so been looking forward to using them but did not want to breathe the toxins); - crazy loud HVAC units constantly blasting noise making you feel like you are in a non-stop giant engine room in your own home; - ridiculously bright light pollution that is hard to block out at night and visually assaults you when you look out your windows or open your door; there is no reason for such a multitude of super bright, white lights and it is a waste of electricity. When I moved in, there were several things broken in my apartment and things that still needed to be cleaned. Over the first month, maintenance was responsive and did the repairs and cleaning (like the ceiling fan that I could not reach to clean was caked in thick dirt and dust and grease, and the bathroom fan did not work because the painters sprayed the bumpy ceiling paint spray all over it), but they left all the dirt and debris for me to clean up. I never had that experience before where maintenance workers expected me to clean up their mess. It would be useful for them to have a checklist to go through before a tenant moves in to make sure that everything is working and clean. Other than that, the location is good. Visually the aesthetics of the buildings are okay. There is plenty of parking. I like that there are many trees around and I can go for long walks in the neighborhood. I like that they plant flowers at different locations there. The price is expensive but bearable.

I am very happy with Audubon plantation ridge in Worcester. Good deal along with nice trustworthy…read moreneighbors. Been here for 4 months.

I don't live there. I'm at plantation. Put a muffler on your equipment!! What the heck is being…read moremowed or leaf blown for 8 hrs on a Saturday, I thought helicopters were in the parking lot!! If it was warm I'd never be able to enjoy balcony. Total disruption of anyone's peace. On a day off!!!!!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

we there for a little over a year. Maintenance answers every call extremely promptly. The are…read morevery kind helpful and do whatever they can. The grounds are kept up very nice lovely pool lots and lots of green. period and it seems like nice people live in the complex convenient location.

Shana Heighton é uma verdadeira doce. O serviço foi incrível; Ela é uma pessoa tão animada, com uma…read moresimpatia contagiante. Os apartamentos são ótimos, e ela se esforçou para atender às nossas necessidades. Obrigado!!

Ryan did very great job!!!! Helped us fix our broken power switch.He is very friendly and efficientread more

Excellent maintenance service by Ryan. He worked around my schedule to fix my sink, and fixed my…read moreclogged it in a matter of minutes. Very professional.

Overall, our family enjoyed living here. We really loved the aesthetic of the building, and most of…read moreour neighbors were friendly, nice ppl. We also loved the proximity to downtown Worcester. We just moved out after living here for 3 years.

Lived here for a year. Electric bills were 800 just for basic heat and amenities, Rent was beyond…read morereasonable and they charge extra for parking, pets and anything else. They will do everything to make sure you dont get your security deposit. They also wont do proper maintenance on air filters, CO² detectors. They also allow tenants let their pets deficate in front of your door

In 2 months of living at the Park Plaza building, the hot water has been off 4 times. Today, zero…read morewater for scheduled maintenance without notice. On a 90 degree day too. The building's A/C breaks often too. There's mold in the ceiling tiles and water damage all over the building. One laundry room for the 100-ish units that's moldy with breaking facilities. I found crack litter in the stairwell. There's been a dried poop stain on the second floor hallway since we moved in. Some residents are also irresponsible and let their dogs urinate inside. The roof and basement, which understandably aren't designed as public spaces, are littered with trash. The building might look beautiful but the bones are deteriorating.

THE WORST PROPERTY MANAGEMENT IN MASS. THEY WILL EXTORT YOU. MEVER DEALT WITH SHADIER MANAGEMENT…read more Moved in and immediately after starting offer free months of rent but nothing for existing residents. not a huge deal until end of lease came around and they tried to extort me for another month of rent for my last month when I had paid first and last to move in. they tried to threaten me with legal stuff but it's MA so it don't work like that. Even got a email from the property manager stating my balance was fine but continue to get notifications to paid them double in rent in a month I already paid. apart from the shady manager the building sucks. slowest elevators in Worcester. hasn't been inspected since 2023. The key fob door is in shambles. Your key fob won't work and you'll be locked out of the builsing for god knows how long. MANAGEMENT REFUSES TO FIX IT. The area of worcester commons is always an issue. If you like homelessness and Fentanyl the grid is your vibe. nothing gets cleaned , someone threw up in the elevator. Till this day no one cleaned. There literally begging people to move in but fair warning if you do they will try to extort you. The worst management I've ever dealt with. I am going to small claims court. Do not make the same mistake I did and move I here. Stay clear. there are literally nearby apartments in the same range.