It's so hard finding quick dental care in Portland and was surprised when I called to make an apt they had openings right away. I went in and the first apt was X-rays and other general teeth questions (new patient).; I figured cleaning apt would be weeks out, but they got me in literally that next Monday. I do wish they would've just done it all in one go, but the teeth cleaning was less than 40 minutes. They were very good and wasn't too painful like other dental offices. I was able to get my husband in and he's had more work done and they have been great about it too. Highly recommend. Also side note, they close the office from 1-2pm for their lunches. Very nice office, clean and the receptionists are friendly and helpful. read more

Parkrose Dental - General Dentistry Near Me - Portland, Oregon

Worse experience ever, happened twice in 2 weeks for permanent filling. Careless doctor since 1 doctor and wants to hurry up and finish the job. Making appointments and does not have 1 minute to talk with the patient. Wants to finish up the job at the same time meaning, "seeing 3-4 patients at the same time" keeps on hold saying okay be fast i don't have time for you let me do my job so that i am done with you since i have other patients waiting for me" this were the words from the doctor. For my filling i had 3-4 injection in my gum needed time to get numb but then he started doing the filling said let me know when it hurts, so once started the filling kept saying cavity and kept drilling in and then i felt severe pain in my gum and then gave me more numb injection told him give me minutes since i started to loose my consciousness and started to sweat but he said if can not hold the pain for a while he will go see next patient since he does not have minutes for me to get relaxed i started with the procedure and then its over 2 months i still have serve pain since i had no pain at all in the beginning i just wanted a small filling to get covered since i was afraid that if i eat anything it might get worse. But we spending so much money to be seen patiently but not treated like this. After that so much pain the dentist goes to see other patients without getting my concern he told the assistant to clean all my teeth after a while when she started taking my measurements and started with my teeth i asked what is happening and she said oh the dentist has told her to clean the teeth. I just agreed to get my small filling fixed but why you people doing something on your own without getting the patients permission even though in life its free at your clinic I recommend people get somewhere else my 2 experience were so horrible here. 2nd Response: If i am not a patient of your clinic how come i have the receipt. Please be reasonable and find the attached copy of the receipt. 3rd Response: What do you people think, have we not called your office yes we did only response we got was "we so sorry to hear that and wish you feel better". And then we said on the face of the dentist that treated us in an appropriate manner that please try to be calm with your clients but he said the same thing again like "well if you want to be treated be fast i do not have time since i have other clients to look after", so what else we people except from this place, or should i say horrible experience happened twice in 2 weeks. How come 1 dentist see 3 clients in different room , give numb injection come back do filling starts hurting can not breathe, painful, sweating feeling unconscious but still the dentist and the assistant there and i say please give me 2 minutes its so painful and i will pass out any minute but still your horrible dentist says i need to be fast or else you can leave since i have other patients waiting there. If can not see 1 person at a time why only have 1 dentist and take so many appointments "WHY" you people improve your skills hiring good human dentist that understands what human pain feels like and not been treated like animals that does not have a feeling for others with their pain etc. read more

Parkrose Dental - Copy of the receipt that states yes i was seen at your clinic. So please do not fool your patients. - General Dentistry Near Me - Portland, Oregon

I had a disappointing experience with this dentist office. When I called to make an appointment, the person who answered the phone was very rude and seemed to be in a hurry. They didn't take the time to answer questions or speak politely, which made the process uncomfortable. Based on this experience, I wouldn't recommend this office. read more

Genuinely can't rave enough about these people! I'm a huge baby about dental work, having had poor experiences and they're SO KIND. They also explained that due to my deductible and out of pocket costs, what I'd be able to afford without paying full costs. I went here for an initial exam, was referred to Endodontics Limited (about to go in!) for a root canal, but I had a previously done root canal that Willamette Dental didn't put in a permanent filling and didn't tell me I'd need, that came out within weeks...it's been a while since I've been able to establish dental care and I was sure they were going to extract that tooth because maybe 1/3 of it was left (?)...he did additional X-rays and decided he thought he could save it for now...it was a long appt, because I feel like he put in every effort to make sure the permanent crown would stay as long as possible...and it was painless. All the staff are so friendly and the hygienist was gentle and so was he! 2.5 hours to get a temporary crown on and I wasn't in pain a single time. They quickly got me in for the permanent crown, and the referral to the Endodontics was same day. They all explained the pros and cons of extractions versus permanent crowns and ensured me they'd get me in for the permanent filling after my root canal. Even with insurance, there's still an expense...but it's quite similar to what I paid for the initial root canal that broke apart within weeks. Just genuine people that care and remember even the things you had chatted about weeks prior. Makes me a lot more confident in the upcoming root canal, if they trust them...I feel I should too! read more

Dr Tieu did my tooth (3) extraction went very well, I like Dr. Tieu: he was very friendly and helpful. He answered all of my questions, he very polite and has a very nice smile. My visit went very well, and I 'm glad I chose Parkrose Dental; The Staff is wonderful!! nice environment and comfortable waiting area. read more

My treatment at this dentist office was alright. The front office and dental hygienist professional and cordial. They got me in for a cleaning promptly and they performed it without any hiccups. I've had this exact insurance for a few years, and I get cleanings every 6 months or so. This is the first time I've been sent a bill for additional charges. They made some silly reasons, but I could tell that they were just dealing with the pandemic squeeze in their own sleazy way. Rather than offering to check with my insurance again, they told me to call - but the payment was somehow already late and I needed to figure this out right away. Working 60 hours a week this isn't an option for me, so I fell victim to their extortion. I hope there are places to report bad COVID business practices in the future, because I wont be forgetting this any time soon. read more

What a terrible establishment. I wrote a Google review sharing how I have been trying to get in for an appointment for months and each time I was told with a short rude response they would call me back or for me to call back later. I continued to check in and had my records sent to their office. On a rare day I called they offered me a same day appointment that I told them I was unable to make given my insurance date and they stated that they reported that to my insurance as a no show which is a blatant lie. Clearly they don't care about customer service. It amazes me they have as many positive reviews as they do when they treat patients this way. Likely they pay to have negative reviews taken down. They have not rectified the situation nor have they had the professionalism or courtesy to apologize for their rude behavior. read more

I highly recommend Parkrose Dental! I've been a patient here for over a decade and I'm always pleased with the level of care I've received.

Been going to Dr. Tieu for many years now. Hygenist staff rotates every time I come in. Got my Wisdom teeth pulled. A Night guard made. And Regular cleaning visits. Tip, ask for cotton balls for your lil ears if they're sensitive. It's a life saver! No one likes xrays but 5 star for clean teeth. :) read more

I HIGHLU RECOMMEND PARKROSE DENTAL!!!!! No joke at all today was the happiest day I have had! As part of a 6 trip visit to fix all my teeth, 2 teeth at a time, today I had 2 of my front teeth fixed (all cavities, all black embarrassing spots removed). Look at my pic. The 2 teeth look like brand new and Dr Tieu did it all by hand! The 2 teeth look brand new (who needs veneers)! I have been to 6 different dentists where all they did was continuously pull all my teeth out and never get started with working on my teeth but Dr Tieu the first time he immediately had a plan in place, fix 2 teeth at a time to where they look brand new! I have been waiting for a dentist who would do this for me Forever but other places would stall or would pull out my teeth! I have both mental and physical disabilities and anxiety with panic attacks is horrible for me but during the entire process I felt no pain and Dr Tieu continuously checked in on me to make sure I was comfortable! Even the shot was painless with their numbing agent they put on PLUS Dr Tieu DOES NOT RUSH HIS WORK! He takes his time and never rushes he has a great bedside manner and is extremely pleasant! I really recommend Parkrose Dental! I go there all the way from Happy valley and excited to get my next 2 teeth done! Will update pics during my entire experience! Seriously happy I can get 2 steps closer each time to be able to smile again! TRUST ME DR TIEU IS REALLY GREAT I HIGHLY RECOMMEND PARKROSE DENTAL GIVE DR TIEU A CHANCE TO FIX YOUR TEETH THE WAY YOU NEED THEM DONE! Thank you Dr Tieu I almost cried when I saw the difference of the work you did! Showed all my family and friends and they love my new look so far! So excited to go to my next appointment! read more

Parkrose Dental - 2 brand new teeth done by Dr Tieu, look at difference! Highly recommend Parkrose Dental! - General Dentistry Near Me - Portland, Oregon

Seriously such a horrible place. Called I got hung up on Called again went straight to voicemail saying they are closed They're website says they're open but apparently they're closed Told me they would send the referral to soft touch dental to get my molars taken out so They had me make an appointment at soft touch, came to appointment turns out they didn't and can't because it has to be the insurance and now I've wasted an entire day. TIP. Don't go to this place, plus they take they're time during your appointments just to hang out with each other and chat. Sorry but some people do have other things to do. read more

I have appointment to this office and when I come In for my son appointment, the manager there treat me like I'm a homeless because I have Oregon health plan. I made appointment for a month ago and few time they called to confirm my appointment and check my information, they were never asked me or mention that I need the x-Ray or anything. They waited for until 2 days before my appointment they called me and said that I need the x-Ray but my insurance not due for another one yet. So I was working and rushed to contact with my old Office so I can get the x-Ray for them. Couple hours later they call me back and told me that they won't make it, they have to cancel my appointment. And move to another month. I gave them my insurance the first thing to make appointment a month they didn't say anything and wait until the appointment then give problem. And the manager told I can go different office what kind customer service is this???? Because I don't private insurance.....????because I have OHP insurance...? Now my son got treat the same thing.... read more

Just had my teeth whitened and it's so bright, i love it! The entire staff is warm, professional and Dr Tieu is extremely knowledgeable in every dental aspect. Plus the office is really nice, clean and modern. I Highly recommend. Thank you for the amazing job Parkrose Dental! read more

Parkrose Dental - Teeth Whiting at Parkrose Dental with Dr. Thomas Tieu!! - General Dentistry Near Me - Portland, Oregon

a few weeks ago I had a molar that had gone bad and could no longer be saved even after many attempts of fillings and so forth. my local dentist's was unable to extract it but I was referred to Dr. Tieu since he was in my insurance plan coverage. I was able to get an appointment within a few days even with the Corvid 19 outbreak. They were very courteous, friendly and professional. They took very good care to be clean and precautions. Dr. Tieu was very good, calm, and expertly removed my bad tooth all within minutes in one go. I was very impressed and pleased. I do recommend him and his team and will return when another tooth goes south. Thanks! read more

After going to another local dentist and receiving an estimate of more than $5000, I decided to try Parkrose Family Dentistry. I had read online reviews for Parkrose Family Dentistry and could not be happier with the team of professionals that I have experienced there. For the first time, I have dual insurance coverage and it was initially quite confusing about who covered what and what my responsibilities might be. Abel took the time to explain how dual insurance coverage works and ensured that my questions were adequately answered. I now have a reasonable treatment plan and confidence that I chose a great team of professionals. And they even offer Saturday appointments! read more

I have been a client here for bout 10 years! Dr Dustin and his team go above and beyond every time. Thank you all! read more

Very unprofessional. I had a tooth pulled. I told doctor I could still fill the pain after shot the doctor laughed at me. This place is very unprofessional and probably just looking to grind patients through. The assistants are very nice. I do not recommend this office to anyone. If you have another option take your business somewhere else read more

Fantastic dental office! From the moment I walked in to the moment I left, I felt at ease, professionally taken care of, and valued as a patient. The check in process was prompt and efficient, the cleaning was thorough and pleasant (imagine that, a pleasant experience at the dentist!), and the final evaluation was casual yet professional. I was very concerned about the follow up care since I'd be paying out of pocket soon, but the desk staff was wonderful and accommodating quoting me exactly what I'd pay for the service next time and even offering a discount to make it more affordable. I appreciate that I was treated fairly, respectfully, and in a timely manner even though I told them my insurance will be running out. read more

Here is the letter I wrote to the BBB: I'm writing you today because I have an issue with my dentist office, Parkrose Dental. My wife and I have been going to this dentist for about 5-6 years. I have never had any problem before this incident. The incident started when I received a bill from them. On the bill it has Periodic oral evaluation (general cleaning) for $66 and another charge for Periodontal maintenance for $203. This Periodontal maintenance is not 100% cover by my Kaiser insurance so my out of pocket for this bill is $80. I called the office to find out why this was the case and the first person picked up could not answer and she refused to give me her manager's name or when the manager be arriving to the office. She said "it's violating privacy law to tell clients when the manager is going to be in the office". I insisted that she would give me a time frame and she said someone will get a call back to me within the hour. I got a call 20 minutes later from a hygienist who knows me and she said to me that the Periodontal maintenance was necessary every three months and for four times after I had my deep cleaning back in July 2013. I told her that I understand that's the recommendation to patients but I wasn't aware that was happening for the past four years. She did not have anything else to say besides "we've been doing that for you since 2013." That was a direct quote. I asked her what's the different between a regular cleaning and a Periodontal maintenance and she said they're kind of feel the same. So, I said there's no proof that it was done on me? I didn't feel any different nor anyone told me differently when I came in every six months. She then told me someone else will give me a call back. I got a call from a third person name Deanne. She then explains to me why I needed the Periodontal maintenance and kept harping on how it's a policy to do it. She has all the answer in the world to defend the office and kept saying "we have notes, our hygienist put it in the notes". I was trying to tell her that I wasn't aware that was happening but she was busy giving me all the details on how her office has dental procedure and what needs to be done after a deep cleaning. All I wanted was to know WHY WASN'T I AWARE OF THIS at any point since 2013. She kept saying that it was best for our clients and yet she could not tell me why it wasn't disclosed to me. Another thing she told me is that the bill didn't get to their accounting department and it did not have the appropriate discount on there. She didn't know why I got that version. I requested that she print out a ledger of all my charges and she said "Belinda will call you back and print that out for you". Belinda called me short after and explained that the bill I got was correct. $50 of the $80 is deductible and $30 was for copay. Then she explained that's the case because I had the Periodontal maintenance and my insurance only covers 80%. She said all the other times the insurance discounted the $80. It must've been my insurance that change. I explained the whole situation to her but she said the hygienist is responsible for deciding what service to recommend me. She then told me that this was coded on my bill to Kaiser insurance for the past four years, which equals to about SEVEN TIMES of Periodontal maintenance. She then told me she could take off $30 and that's all she can do. At this point I was frustrated so I told my wife to go pick it up the next day. She spoke to Belinda and explains why I was upset but no one there could look her in the eye or to say anything to her. Belinda knows my wife personally and my wife usually is the one who call to schedule a teeth cleaning appointment EVERY SIX MONTHS. She usually will ask if anything will cost out of pocket. And I remember hearing her once at the dentist office that we do not want to do that deep cleaning maintenance (Periodontal maintenance) because it will cost us out of pocket. All in all, we will be switching dentist but I wanted to write a letter to you to explain why this office is unethical and might be violating insurance fraud. They did not acknowledge it was a misunderstanding or admit that maybe one of them forgot to tell me in the beginning that a Periodontal maintenance was performed on me in the SEVEN TIMES I was there for the past 4 years. Even though they said they have notes but I do not trust that since I wasn't disclosed or feel the difference between a regular exam/cleaning versus a Periodontal maintenance. If I didn't get that bill or Kaiser insurance didn't decide to "discount me" that $80 then Kaiser would've pay for Periodontal maintenance whether I got it done or not. I sincerely hope you take this matter seriously. read more

I've been going to Dr .Tieu at Park Rose Dental for years. The dental hygienists are very friendly and do excellent work cleaning my teeth. The staff are great,They are very friendly, they offered to pull up my dental insurance coverage and explained everything to me. I have never felt the need to change to another dentist. However, about a month ago I made the mistake of trying a different office due to an insurance referral, and it was a terrible experience. I won't be going outside of Park Rose Dental again. Dr. Tieu is an expert when it comes to dental exams and procedures. He saved my 2 teeth that other dentist messed up . Dr. Tieu also did my implants for me and my husband, and we are very happy with the result. Dr .Tieu was quick and very understanding! No wonder why he has been trusted for all these years! I can't thank you enough Dr. Tieu! read more

Comfortable environment. Entire staff is nice and welcoming. They are in-network with my Dental Coverage. Thumbs up.

The staff are very nice & told me about care credit since I don't have insurance & their very helpful with info about what they have to do with health care for my teeth. read more

Very disappointing experience twice. Both times I made an appointment for a cleaning only, I was quoted 98.00 but when I went to pay it was now over 200.00 because they did not have any xray's and did not have time to order them from Kaiser, next time I was also quoted 98.00 but when I went to pay it was 150.00 because the doctor wanted to look at her teeth. Never had a cavity, took fluoride and had braces.... Guess if you don't have insurance and are paying out of pocket, they want to get to take advantage as they don't have an insurance company to decline their fees. read more

I really liked Dr. Tieu DMD and I have had really bad experiences with awful dentists. BUT when I had my crown done his office staff told me that it would be covered by dental insurance. I knew my dental insurance wasn't that great so I asked them several times if they were sure services would be covered and I was told over and over again that they would....they even said they checked with actual insurance company TWICE over the phone. I was working 50 hrs/week and single (young) mother so I didn't have time to call and be one hold and check with dental insurance myself. Anyways, I got the procedure done (full crown, which isn't cheap by the way) by Dr. Tieu and he did an excellent job. A month later I get a bill for $600!!!! I'm thinking that maybe insurance is just a little slow paying claims but I DO NOT HAVE THAT SORT OF MONEY so I still got nervous and called Dr. Tieu's office right away. The person I spoke to (I think his name was Adam) was the one I had been speaking with this whole time told me that as far as he knew it "should have been covered". Fast forward through back and forth for a few months and they eventually got real snotty and started to tell me "well it turns out they won't cover the services...its not our job to make sure insurance covers things...its patients responsibility....blah, blah, blah" And I get the "its not their job to check insurance stuff" BUT if they said they did it then I believe them! AND why didn't they just tell me that BEFORE my procedure!?!?!? What really makes me mad/upset/disappointed enough to write this review is: I had seen Dr. Tieu for at least couple years at that point and when this happened I felt I was treated horribly by his staff!!!! And I even asked to speak with Dr. Tieu himself because he's so cool I think he would've had his staff appeal my claim or work out a payment plan so that I could still he him as I was paying but NO they told me "you have to pay complete balance before we can schedule you another appointment". They did not say this nicely. They turned very rude and short when I ended up with a "balance". Again I am a single mom working so much....and thats barely making ends meet! If I would've known my procedure wasn't covered I would've waited or looked into other options. I am so very disappointed in this office. And whats worse is I still really would like to see Dr. Tieu again for my dental services. Its been a while and I refuse to pay the balance because I feel like it was partly his staffs fault and I should at LEAST get it discounted or something.... I hate leaving negative reviews but I think its important to let people know what happened to me so it doesn't happen to them. Good luck everyone! read more

This place rocks! Nice staff, reasonable pricing and they get you in and out after doing a great job. Was able to schedule and be seen within one week. I am not a fan of going to the dentist but they made it painless. I would recommend this place to anyone! read more

I've been attending Parkrose dental for years! They are amazing from the doctors to the scheduling staff everyone has been great, we started taking our son with us as well and he had no complaints! All my regular teeth cleaning and checkups have been most excellent, I even had 3 wisdom tooth extractions which I was deathly afraid of, and well my doctor did an exceptional job I felt nothing! Needless to say it's time for some way overdue visits and we will be gladly attending soon! read more

What lovely people. My mother has dementia and has had to have extensive extractions over the course of the past few months. Dr. Tieu and his staff have been professional, respectful, and kind. What could have been a difficult experience turned out to be easier than anticipated. We highly recommend Dr. Tieu. read more

They are very professional, caring and amazing! They took great care of my 92 year old relative, she was fearful and in pain, and the whole staff was very patient and friendly. They made her as comfortable as possible, and stayed into lunch to help her. She did not have insurance and it was very affordable too! I highly recommend this office! read more

I have had the worst experiences with previous dentists. I was nervous trying this place out too. But, for once, I was not disappointed! I got a quick but thorough cleaning and will be coming back here to get my wisdom tooths extracted. Dr Tieu is very patient and only had to numb me once for my fillings. That has never happened to me before! Great service and everyone is super nice. I will be coming back for every cleaning. read more

The office is lovely and modern. The staff are kind and helpful. I had X-rays, a cleaning, and a checkup. The cleaning was much less painful and tedious than at my previous dental office (although I do not have any major problems with my teeth). I plan on making Parkrose Dental my permanent dental practice from here on out. read more

Great people work here! Dr.Tieu is a very nice person and an excellent dentist. I seriously lucked out when I decided to visit him. I had not been to the dentist in a decade and the fact that the office could get me in on some Saturdays was a serious help to me! His assistants were all really nice, too. At this point, I have been about 3 times. Once for a consultation, twice for fillings. I had a lot to get done and he was great about informing me of what he was doing and why. That really put my mind at ease. He also told me jokes, talked about interesting articles, asked me about my home town and how I liked Portland. It was overall and excellent experience and I felt really taken care of there. I would recommend him to anyone. read more

I've move from State to State due to work, been to many Doctors and Dentists office. This place was easy to locate, plenty parking. Walk in the office I felt in love, it's VERY CLEAN..... the staffs are SUPER.....friendly. The Tech call U in on time, Dr.Tieu work are AMAZING VERY.....detailed and caring. Highly recommend to Family's & Friends!!!!! read more

Very professional & excellent service Dr.Tieu is an amazing dentist . Every time my family and I walk in to our appointment we look forward to our visit read more

Lmao they canceled my appointment because I had to reschedule for the second time. The guy is cool and I've been to him before for a tooth extraction, but at the time he wouldn't even speak to me about my other issues until I got my insurance in place (was paying out of pocket at the time) which is fine. But if they can't accommodate individuals with busy work schedules then cool, I'm sure there are other practices out there. read more

It can be hard changing dentists, but the staff here makes it easier! Everyone here seems to love what they do and the team they work with. This in turn makes it a very enjoyable experience! I was taken very good care of by the team and received some excellent tips to maintain a lovely smile! I definately recommend them to anyone looking for a good, efficient dentist in the area. read more

Parkrose Dental staff is amazing!! Very friendly. The atmosphere is very welcoming and comfortable. Dr. Tieu is very gentle and has great Client repore. I couldn't be happier with Parkrose Dental. read more

Dr Tieu is very knowledgeable in his profession.. My family and I trust Dr Tieu with all our dental needs. read more

Re: Exemplary Dental Expertise and Service Provided by Parkrose Dental Dr. Thomas T. Tieu words cannot express how grateful my mother and I are for the exceptional level of dental expertise and service we both receive from you and your entire staff. Beginning with our first telephone call to our many consultations and dental procedures we are greeted me with a professional, friendly, pro-active and service driven attitude. We are treated and believe we are highly valued clients. Never in visiting any other dental facility have we been treated with such dignity, respect, kindness, patience, and client care. The Parkrose Dental facility location is easily accessible, stunning and inviting. The diversity of staff has added greatly to enhancing our lives. It's exactly what we image heaven will be. We definitely look forward to our appointments and encourage anyone in search of a dentist to give Parkrose Dental a call. You will be pleasantly surprise. read more

I've had nothing but good experiences at Parkrose Dental! The staff are very friendly and professional and always give me all the information I need. Dr. Tieu always makes my appointments pleasant and has me in and out in a very timely manner. Going to the dentist used to stress me out a lot but everyone at Parkrose Dental has completely changed that! read more

A few years ago I had a great experience with needed emergency work, Dr. was great as well as staff... Fast forward to Feb. I had a broken tooth/infection, Dr. Thieu was very rude and short towards me during brief appt.. I figured he was annoyed I rescheduled multiple times... or was just having a bad day? Never felt so dismissed before, was shocked because was so opposite of what I remembered...The Tech and front desk staff was nice, so I tried to just brush off the Dr's attitude... Found out the fix for one major problematic tooth would cost over $700 (with insurance), there is no way I can afford that right now, so had to treat infection temporarily with Antibiotics. Fast forward yesterday, tooth infection happened again (as expected, not their fault, but had to address the infection), I emailed and called to get a refill for antibiotics, understanding with the Corona Virus happening, might be tough to get an appt.... I have NEVER been talked so rudely before, the lady handling calls was horrible. I was SO NICE, ended up bawling. So desperate for relief, had to repeat over and over I can't fix or get it pulled right now, as she kept saying those are my options! I ended up begging in between my tears... She kept saying "What are you going to do in 2 weeks! The problem will return!"..... I GET THAT, but my hands are tied.... Finally after I wanted Confirmation that they were refusing a prescription, which would force me to go to the ER, she agreed to ask the Dr. again...Told me she'd be calling back in 10 mins and I better answer if I wanted prescription... After almost an hour, I called back and was talked to even ruder... I think if you have MONEY to FIX Teeth on spot or can make appt, You will be treated GREAT. I guess because I don't have the financial means to throw out needed funds, and will have to wait... I'm not Worthy of COMPASSION or Common decency, from the Dr or the Lady yesterday... I have never been treated so rudely. At one point I asked the lady What I did to deserve to be treated and talked to so badly... she said "Look, I am here to check the phones, we are flooded with calls".... Still doesn't mean you should TREAT Patients so rude....I am Thankful I got antibiotic again, will be seeking a Dentist that treats everyone equally with respect and care, as well as their staff (Staff was very nice, just not the lady with thick accent handling calls yesterday). Glad most have a great experience, I doubt my experience will matter, but had to voice something at my undeserved rude treatment. I am humble and a nice person, I just wanted help, even if it wasn't a long term fix. read more