I discovered my new favorite cleaners within three blocks of my residence…read more I had passed Penn Cleaners countless times but had not considered them until today when I lost a button on my favorite Barbour jacket. I expected to have to leave my jacket and return days later. To my utter delight, James took a quick look at the jacket and advised that it may require a patch to preserve my valued garnet. James carefully re-examined my jacket and repaired it on the spot. As I inquired about the charge for the repair and expeditious service, James quickly replied that the repair was a "Thanksgiving gift." As I insisted further, James politely declined to accept any payment. Whilst this repair seemed rather routine, I was immediately impressed by Penn Cleaners' commitment to customer servic. As I waited for my repair, I observed that the other customers knew James by name and appreciated the efficiency with which he located their items. .I am now a Penn Cleaners customer as well.

Super friendly, incredibly fast, and amazing value for money! I went on a Friday afternoon and…read moreasked if I could get my 3-piece suit dry cleaned by Monday afternoon, because I had to catch a flight the following day. I was able to get my 3 piece suit looking very crisp and dry cleaned by Monday afternoon. Will definitely be frequenting this place when I need my items dry cleaned!

I highly recommend this dry cleaner. Saul and the team at Swift are always friendly, helpful, and…read moreprofessional. I've taken everything from embroidered/formal dresses to wool winter coats, and I'm always pleased with the results. My clothes are returned without a trace of lint....or dog hair, which I know is time consuming to remove. The turnaround time is super short and they can clean things faster if you need something rushed. I'm happy to be able to support this fantastic local business.

We've used them for dry cleaning for years, great prices and great service. Recently, I went into…read moreswift cleaners to get some alterations on my wedding dress VERY last minute (7 days before my wedding). The staff were incredible helpful and promised a quick turn around. They had the dress ready over 24 hours before they said it would be. It was perfect and the alterations were so well done. The dress was perfectly pressed as well. I am so grateful to have them in my neighborhood!

July 9, 2026 I hate leaving bad reviews so much that I…read moreactually go back and delete them at later dates to not jeopardize anyone's livelihood or reputation, but this one will, hopefully, be immortalized. The first thing you need to know is that this establishment does not have a standardized list of services or prices anywhere online or in their shop. I first went to them on June 22 to have five dresses dry cleaned (quoted $79.45), one blazer dry cleaned and shortened (quoted $52.95), and one dress' zipper repaired as well as have it dry cleaned (quoted $52.99 or $29.99 depending on if the existing zipper was salvageable or needed to be replaced). The prices seemed a bit steep to me, so I told the woman at the desk, Eden, that I would shop around for a cleaner and maybe return. I decided that paying for convenience was worth it and returned on July 8 due to Barr's close proximity to my workplace. This time, I dropped off two dresses for dry cleaning/stain removal (paid $29.98), one dress to just have the zipper repaired (paid $28), and two blazers to just have shortened (paid $50 each). When I got to work, I realized that I was paying almost the exact same amount to simply have a blazer altered that I was quoted for an alteration AND dry cleaning a couple of weeks ago. I called to inquire about this and was given the runaround. A man who I suppose is the manager initially said that he did not know why the pricing was what it was then told me that it was perhaps due to some promotion going on. I asked how much the promotion was to result in the pricing nearly being equivalent, and he said 10% which still doesn't make sense. I told him so, then, presumably due to being tired of speaking with me, he told me that I could come pick up my items and receive a refund which worked perfectly fine with me. While picking up my items, Eden told me that the refund had to be processed through an accountant and that the man I spoke to before was not in at the moment to discuss things further. After getting in contact with him, he told me that the refund had been initiated and to text them my email address to receive proof of this via email. As of the afternoon of July 9, I have still not received an actual refund, confirmation of a refund, or any specific timeline for the processing of my refund. I called Barr this morning after they ignored my texts and got an AI assistant for the first time since trying to resolve this matter, so it seems I'll just be disputing these charges with my bank. These business practices are egregious, and I can only imagine how many others have been charged on a whim but did not realize and thus could not rectify matters. I cannot recommend Barr Cleaners any less. UPDATE (July 10, 2026): Barr Cleaners said they issued a refund this morning and requested my email to send me a refund receipt. I will update this review a final time when I receive the receipt. UPDATE (July 10, 2026): I received confirmation of a refund via email this afternoon. I'm glad to have this matter finally resolved, but my original rating still stands.

I took my puffer vest to get cleaned her after two small stains, when I picked it up I was…read morehorrified. Not only were the stains still there, there was two more stains and they STAPLED their papers to the hood of the vest leaving holes in the hood. They also stapled another paper to the coat hook inside and claimed they do this all the time, zero logic. I left a review, received a call that I would receive a refund and they would pay for the $300 vest. Of course neither happened so here I am.

The ladies here are very friendly and professional. I had to get two items fitted because it was a…read morebit long (pants) and also because I lost so much weight (vest). They were able to finish my items within 1-3 days. The price was reasonable. I'd come back to this place for more alterations.

I cannot overstate how frustrating and disappointing this experience was. I paid $85 to have a…read moredress taken in, only to pick it up the day of my engagement party and find that it did not fit the way it had when it was originally pinned. Completely unacceptable--tailoring should be precise, and this was anything but. What truly pushed this from frustrating to outrageous was the response when I tried to address it. The manager told me, verbatim, that she "did not care" that this was for my engagement party. No accountability--just blatant indifference. It's one thing to make a mistake. It's another to show zero regard for your customer, especially when you've impacted an important, time-sensitive event. I trusted them with something meaningful and was left scrambling at the last minute with a dress that didn't fit and a business that couldn't care less. Take your money somewhere that values both quality and basic human decency.

I absolutely love Georgetown Valet. People working here are extremely kind and my clothes have…read morealways come out perfectly cleaned and on-time. I have been dry cleaning with them for over a year (approximately once every month) and have yet to have any issues. I have also hemmed pants here and they've done an incredible job. The price is a bit high, but their shop is in downtown DC, so to be expected. Love a local business and one that does everything right!

Great service. Highly recommend if you're in the area. I don't know who the previous owners were…read morefrom like 10+ years ago that some old reviews say, but Jay is the GOAT. Helped me with all my dry cleaning needs (and trust me, you'll need it if you sweat a lot during these D.C. summers). Friendliest people, always met with a smile. Always had my clothes ready on time. I couldn't ask for a better dry cleaners!

I was visiting Washington for business when the zipper on a compartment of my laptop bag broke. It…read morewas a specialized repair they could not do, but they sewed the bag shut so I didn't have to carry it open through the airport the next day, free of charge. Much appreciated.

I have been using this cleaners for approximately 30yrs and can honestly say, I have never had an…read moreissue that was not resolved in a timely manner. They are always very friendly and accommodating. Regardless what others say, it is a place I would recommend to anyone.

I've been using Lamont Cleaners since 2010 and haven't had a complaint. They are a great business…read moreto the community

This is a great dry cleaners. Their dry cleaning service is timely and high quality. I've had them…read moredo both simple jobs (men's shirts) and more challenging ones (women's evening gowns), and they've always done good work. I've been patronizing this business for three years, and they've never lost or damaged anything. In addition to dry cleaning, I've also had them do alterations on men's suits and dress pants many times, and they work has been very good. I've also had them mend jeans, and they've done a really excellent job, with the patching lasting literally years. Finally, they're prices are very competitive. So all in all, I highly recommend this dry cleaner.

I've been going here for years, and my clothes have always been cleaned beautifully. The customer…read moreservice had also been consistently good, which makes this experience even more disappointing. Last fall, I brought in a suede jacket for cleaning and was told it would be sent to a specialty cleaner because it was suede. When I checked on it in February, I was told it was taking longer because the suede cleaner had been on leave. When I followed up again last month, I was shocked to be told they had never received my jacket. After checking their system, they insisted I had never dropped it off. What disappointed me most was not even the lost jacket. It was the lack of accountability and the complete absence of an apology. I was not asking for compensation. I simply wanted someone to acknowledge what happened and say they were sorry. Instead, when I pulled the owner aside to express my disappointment, she looked at me with confusion, as though I was making the whole thing up.

The staff at Besson's did a fantastic job on multiple alteration items, two of which were complex…read more They were very careful and attentive to details, and I'm very pleased with the results. Would definitely recommend!