Mary and Canine Concierge have been our dogs "go-to" place when we're out of town. There's a…read moresizable area for them to run and play, and they have a great time playing with one another and Mary's other canine guests. Always a great experience & nice to be comfortable that our pets are in skilled, caring hands.

Our terrier, Bonbon, loved her first day at Canine Concierge. Mary is wonderful. Bonbon is super…read moresocial and thrives in this environment. I highly recommend Caine Concierge to anyone who has a social dog. Thank you very much Mary!!!!

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

I HIGHLY recommend Courtney for your dogs home away from home experience. Apple truly had a…read morevacation, NOT an incarceration, which is what she would have had if stayed in conventional boarding. Courtney took special effort to treat Apple like she was one of her own; she made sure Apple had; her meds, her food, her special quirks - everything right, so Apple could feel safe and comfy. Apple loved playing with Heidi, Courtney's dog and was given the royal treatment from everyone. I will go to Courtney's from now on and let Apple have fun. So much better for her and that makes me leaving her when I travel so much easier. Thanks so much Courtney. oxox Jimmieanna and Apple

I've taken my dog here on many occasions. He's excited to go and tired when we pick him up. I trust…read moreCourtney the owner and they have a wonderful place for dogs to vacation.

Fool me once, shame on you. Fool me twice, shame on me…read more I should have known better. The first upsetting incident happened when they overcharged me for spaying my dog. I wrote a true review. They took responsibility for it and discounted the price, so I removed the review. My dog had an emergency. I called all over and they could take her in, so I did. I should have remembered my past experience with them and listened to everyone who says Crossroads Animal Hospital is all about the money. They gave me an estimate of roughly $400-$700. That's a big range, but at least it covers the bases. Before I even get home, they are calling back with an estimate for $1000 more. The tech tells me that she didn't know that the dog would need general anesthesia and that's more than a local. ARE YOU SERIOUS? You do surgeries all day long and you don't know that? You wait until my dog is already dropped off and under anesthesia to ask me to agree to a $1000 price increase? I'm filing a complaint. This is a total bait and switch.

Our 16 year old Morkie became ill and ultimately had to be put down. Crossroads had been our pet…read morecare facility for over a decade helping her many times with excellent care. I am writing this the day after after saying goodbye to our little dog. Crossroads was excellent always, and especially yesterday. They have a very well setup facility for pet care. I hope all the kind folks at Crossroads read this review and understand how much we appreciate their knowledge and expertise in helping her, and us! The Coogans

Ellie has been taking care of my dog for the past five years, ever since he was a little pupperoni…read more I don't think I can say enough good things about her. My dog absolutely loves her. Ellie is incredibly friendly, professional, and the wash typically takes about an hour. (I have a short-hair dog). I honestly really wouldn't trust anyone else with my dog. Big companies and other places just don't match what you'll get with Ellie. I think if you're looking for someone who genuinely cares, then you should definitely take your animal to Ellie's Pet Service.

Ellie is a highly skilled groomer and my dogs love her. She can even do their nails, which is not…read moreeasy. Ellie always does a great job. I'm so glad she's close by as well.

Wyatt is terrific and the positive reinforcement training is top notch. We got a rescue dog that…read morehad a few issues and Wyatt is working with us - retraining both the dog and the people - for a better life. Really appreciate the great information he imparts and the calm, effective training he's doing with me and the dog. We've already seen improvement after only a few sessions. He explains that our job is to get the dog to "want to do what you want them to do." We accomplish this through lots of love and positive reinforcement. Kuddos Wyatt!

Thank you Wyatt for helping us with our 4 legged big baby. At 125 pounds, it's so important that…read moreour girl is socialized, obedient, and a good canine citizen. You're training for our pup as well as our family has been invaluable.