Mary and Canine Concierge have been our dogs "go-to" place when we're out of town. There's a…read moresizable area for them to run and play, and they have a great time playing with one another and Mary's other canine guests. Always a great experience & nice to be comfortable that our pets are in skilled, caring hands.

Our terrier, Bonbon, loved her first day at Canine Concierge. Mary is wonderful. Bonbon is super…read moresocial and thrives in this environment. I highly recommend Caine Concierge to anyone who has a social dog. Thank you very much Mary!!!!

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

I HIGHLY recommend Courtney for your dogs home away from home experience. Apple truly had a…read morevacation, NOT an incarceration, which is what she would have had if stayed in conventional boarding. Courtney took special effort to treat Apple like she was one of her own; she made sure Apple had; her meds, her food, her special quirks - everything right, so Apple could feel safe and comfy. Apple loved playing with Heidi, Courtney's dog and was given the royal treatment from everyone. I will go to Courtney's from now on and let Apple have fun. So much better for her and that makes me leaving her when I travel so much easier. Thanks so much Courtney. oxox Jimmieanna and Apple

I've taken my dog here on many occasions. He's excited to go and tired when we pick him up. I trust…read moreCourtney the owner and they have a wonderful place for dogs to vacation.

These folks are amazing. I called them to get urgent help for me door-eating dog, and they came…read moreover that same day to meet him. By the end of the week they had him on a schedule, walking 3 times a week for a half hour, to train him to walk on a leash. Once he can do that (which may take a while, he's hard-headed :)) he is going to go on adventure walks with them, which are basically long hikes with 2-3 dogs at a time, that completely tire your pooch out. I have two walkers that work with my dog, and they are both awesome. They send me an email after every walk, with pictures of my dog and a progress report of how he's doing. They also are bonded and insured, and offer to keep keys to the house so they can come in while you are at work and exercise the pooch. And get this- it's $20 for the walk... and $5 for every extra 15 mins! And that is for one or two dogs... very reasonable. So much so that I can definitely afford the 3 days a week walking, and seeing my puppy so happy at the end of the day is worth it. Love these guys.

UPDATE: 7/23/17: I'm…read morewriting an update to this review 7 years later, still as a loyal client of Canine Adventure. Unfortunately, my 3 boys (Ozzy, Tyler, and Bono) have since passed away, but my 2 new pups (Cannon and Hollywood) are still regular adventurers. They get to go hiking and swimming with Marti every couple of weeks - with Cannon generally finding some enormous stick or piece of trash to keep him entertained and Holly swimming laps in the river and playing chase with other dogs. They always come home happy and tired. There is a review posted from someone named "Matin" (which I assume is made up as it is a brand new account and contains false information) that says someone from Richmond Boxer Rescue steered him away from CA. I am the founder and president of RBR and a loyal client for almost 10 years now. Many of my fosters and volunteers use them and love them as well. NO ONE from my organization knows who this person is or said anything negative about CA, so that is a blatant lie. Review from 2010: I cannot say enough good things about Josh and Canine Adventure! Aside from actually being able to sometimes make my boxer, Ozzy, slightly tired (a nearly impossible feat), Josh was always reliable, responsible and ended up being a good friend! My own dogs (Ozzy, Tyler and Bono) were lucky to get Adventure Walks with him every week! The highlight of their week was seeing Josh pull up in front of the house! In addition to working with my own dogs, Josh graciously worked with my many fosters through Richmond Boxer Rescue. He donates his time to several other local rescue groups as well. The walks and training were an invaluable asset to the foster dogs as were the AMAZING photos he would take on the walks! We moved to the west coast but would still be loyal clients if we were in Richmond! I so wish there were a service like this available here!

Great facility! I took my dog here for swimming. They have big dog pools and small dog pools…read more Assisted swim for all dogs at the start and free swim later if your dog is a strong swimmer. A lot of people come here to help their dogs recover from injury. My dog wasn't injured but I just wanted to give her some enrichment. She loved it!

Amanda has been awesome with Loki. When our pup broke her leg, Heather and I knew it would be a…read morelong road. What we didn't know is that when the splint was removed, Loki wouldn't know how to use her back leg anymore. With Amanda's help Loki is back to normal. We are so happy with how she took care of Loki. On top of that Niko loved visiting Amanda and everyone knows how picky he is when it comes to making friends.

Tricia with CVCA is fantastic! I've quickly seen a change in my dog after working with Tricia. My…read morepup is becoming much calmer when seeing other dogs on our walks. I'm a dog-walker so I'm familiar with dog behavior. Tricia sees the tiniest cues that I miss. These tiny cues make all the difference!

TL;DR: HIRE HER. She's AMAZING…read more Our little beagle was rescued from a puppy mill that was raising him sell to a lab. The mill was shut down due to animal abuse. Since our pup had spent his entire life living in a kennel (and didn't know about grass, cars, walks, toys, peanut butter--anything!), we had our work cut out for us. And we're first-time dog owners, to boot. Tricia was recommended to us after I posted on a community Reddit page. She promised to be our one-stop shop for dog help, and she's more than lived up to her promise. Not only did she help us potty-train our one-year-old pup and teach him basic commands, but she's helped us with everything from figuring out doggy daycare, grooming, pet supplies, etc. We see her once a week at our house or at a public place and also answers tons of questions from us via text/email in between sessions. Not only is Tricia great with our pup (he ADORES her), but she's great with us, too. She's super professional and prompt, and is helping us gain confidence as new dog owners. I'd highly recommend her to anyone (and have already recommended her to several friends!).

So glad I called Zach to help me establish a solid relationship with my cane corso/pit bull mix…read more Zach was beyond helpful during our month together, and my dog quickly became his biggest fan. We did training sessions at the park, the dog park and the farmers market together to work on training in real world scenarios. Since working with Zach I'm much more confident in my role as my dog's owner and I'm more confident in handling different situations that come up. As promised, Zach has remained available as questions have come up since our month wrapped up, and it feels great to know that I have an expert in my corner as Bodhi grows and continues to change. The things Bodhi and I learned from Zach continues to help us today and I know they will help for many years to come! I continue to teach Bodhi new things using techniques that Zach taught me. I highly recommend Zach for a training approach customized to your family and your dog, rather than some cookie cutter approach from a bigger company.

Zach is exactly what we were looking for! Most trainers were pushing board & train and/or using…read moree-collars, and we'd just adopted a 3-month-old puppy. We're not using an e-collar on a puppy and honestly, we didn't need her disciplined. We needed to establish a relationship and be given proper communication skills. Enter Zach! He gave us this and more! He has given us skills that we will carry with us all our lives and has transformed our relationship with our puppy. We will forever be grateful to him.