Most responsive Contractor I have ever used as a 35plus years homeowner. Great job, on time,…read more always communicating. Wants what is best for you! Cleanup after new roof installation very well done.

This was a great experience from start to finish. I had a rotted porch post that was load bearing…read moreso I was very concerned and needed the work done in a timely manner. The owner was very quick to communicate, come to the worksite and help me understand the work that needed to be done as well as sensitive to my concerns. This was a relatively small job but he treated me like I was a big money customer, he personally made sure the work was done in a timely, quality manner. His work crew was courteous and did a great job. I am very pleased with the end result, the work is quality, detailed and exceeded my expectations. I have owned three homes and this is easily the best experience I have had with a contractor. If I have a need in the future this is the first call I will make.

Watergate Roofing were professional and considerate. Max answered my questions, addressed my…read moreconcerns. The crew was quick and cleaned up the area after project completion. The cost was reasonable and the materials good. The replaced skylight is great. Thankful for the work completed.

I had a leaking roof last summer and watergate installed a new roof. they did a great job. they…read morewere very professional. all my neighbors talked about what agreat job they did.

I had a great experience working with Millie Hindes at Watergate Roofing. She was professional,…read moreknowledgeable, straightforward, and took the time to thoroughly review my home inspection report and evaluate the condition of my roof. Millie provided an honest, detailed assessment explaining that the roof was in good condition for its age, with normal wear and tear. She also explained that some of the repairs being requested were not actually necessary based on the roof's age and the building codes in effect when it was originally installed. She even pointed out that making those unnecessary changes could potentially cause more harm than good. I truly appreciated her integrity, expertise, and willingness to provide an unbiased opinion instead of recommending unnecessary work. I highly recommend Emily to anyone looking for a trustworthy and knowledgeable roofing professional. Five stars for sure!

A watergate truck driver is weaving in and out of lanes while hitting what smells like a THC vape…read more(very strong). That's the quality of worker that's being hired to do your roof, so know that going into your decision. Would be fairly safe to assume quality issues, given the operating of a vehicle while appearing to be under the influence of drugs

In 2011 a tornado damaged our slate roof. The roof was over 100 years old. Realizing that slate…read moreroofs were not common, I let my insurance company pick the company to replace it. They picked DWC Restoration (now DWC Roofing). The sales person was friendly and worked well with the insurance company. The first problem was an employee took the scrap copper home (about $600 worth). I raised a fuss and they brought it back. Next, the copper they put on for the ridge caps looks like copper foil. I am glad I had them bring the copper back, because I had the material to prove the new material was not the same. The slate matched nice when they were done, but they never repaired a copper gutter. They said afterwards they did not know how and sorry for your luck. Years later, we had damage to our plaster ceiling. The flashing around the chimney had been leaking. One of the pictures below is an icicle that formed between the chimney and the rafters! That is when the nightmare began. DWC would not answer emails or phone calls. I had to go back through my home owners insurance to apply pressure to get the leak repaired. 4 months later, DWC sent someone to repair the chimney. I had to help the repair because DWC was too cheap to send more than one person. I had to repair the inside plaster damage myself. To add more problems, years later a piece of slate broke off the top row of slate. I went to replace that piece of slate and discovered the crew never put on the last row of slate!! I had to repair the slate myself because DWC had let me know that their slate roof only had a 2 year warranty and they would no longer support repair of the slate. Amazing that some companies warranty shingle roofs for 20 years and DWC won't warranty a slate roof more than 2. Anyway, when I went to repair that piece of slate, I saw there were gaps in the top row of slate. I did not bother going back through DWC, since the home office never would answer my calls. I went back to the insurance company. The new DWC salesman contacted me and sent two great employees that finished the job. Luckily, I had kept the left over slate and they used it. Unfortunately, now I have plaster peeling where water leaked through the gaps in the slate that I will have to repair - because DWC does not stand by their work.

DWC did a great job on our new roof, completing it in 4 hours! The job looks great and the clean up…read morewas amazing! Eric is a personable, professional project manager. His attention to detail was impressive. Thanks for a job well done!

HORRIBLE COMPANY TO WORK WITH. They're scam artists....that's why they refuse to accept credit…read morecard payments and that's why they refuse to post their address anywhere. Great Gutters was asked to fix my gutters and metal flashing. They billed me $171 for the work, but nothing was done. They spent less than 10 minutes on the job and screwed one screw in the gutter. They never bothered to fix the metal flashing that was hanging down. I told them that the job was fixed correctly. They ignored 10 messages from me, and missed 8 different appointments to fix the job correctly. After over a month of blowing in the wind, the metal flashing finally broke off. When they finally came out a 2nd time to fix it, they did nothing other than rip of the remaining piece of metal, then billed $135 for repairing the SAME gutter I already paid them to fix, $100 for a siding repair that THEY damaged with their own ladder, and $20 for a soffit repair that wasn't done. They then called me numerous times from SIX different phone numbers harassing me for payment for work that was never done. Now I have to pay $200 to a different repairman due to damages they caused.

I can't comment on Great Gutters services because they never showed up to do the work…read more Arrangements were made (and confirmed) to come out and clean my gutters (residential). Obviously I provided my address but also provided my cellphone number just in case they needed to get a hold of me. I understand that there are circumstances beyond one's control that prevent people from fulfilling an arranged/agreed upon service, but I have NEVER heard back from them. So far it has been over a week. No apology. No attempt to re-schedule (not that I would). Nothing!

Matt is amazing to work with. He is punctual and thorough. Great communication letting me know the…read moreprogress of every step of the job.

From the owner: You can rest easy sleeping under a NapTown Roof!read more