I was looking for a new HVAC company and saw an ad for this company. Over a two week span, I called…read moretwice and did not get an answer at all and twice more where I spoke with someone who said she would have a tech call me to schedule. Never received a call. I see in other reviews that others have had the same issue.

I'm a little late on this review. Wednesday, last week , I came home to a hot house. I called at…read moreleast five 24 hr hvac companies. Most of them said it would be no earlier than Friday. Not an option, I have a dog. I found this company and they where here within the hour. The Tech Cody was fantastic. Super quick and efficient. I would definitely recommend them. Thanks again.

Crystal Heating and Cooling installed my furnace when my house was built and they NEVER registered…read moreit. Without me knowing that, they put me under their VIP (joke) maintenance agreement which was almost $300 a year and when I really needed it, they ghosted me. I called when my furnace would not kick on during a cold spell in the fall and wanted my maintenance done for the upcoming winter. The office girl read the notes from the past spring stating that the service guy had to "spin the inducer" to get the furnace to kick on. They never got a hold of me for replacement or let me know what was going on. Come fall, of course the furnace would not work and I had to call three times to try and get something done about it. They kept telling me they ordered an inducer and it would be on the next day's truck. I even had the office girl giggling out loud while I was trying to talk to her. So very rude. I never hear back. I finally called another company and found out not only was the inducer broke, but there was a hole in the head exchanger, which could have been endangering my life this entire winter season due to a gas leak. I would not recommend Crystal Heating and Cooling to anyone.

Fantastic company through and through. The estimator, Brad, was extremely polite, knowledgeable,…read moreand thorough. They were up front about pricing and product availability. Once all was settled and signed, I had a new air conditioner installed 6 days later (could have been sooner if not for a holiday weekend). Installers were professional and did fantastic work from one tradesman to another. All for $2000 less than Hoffman Brothers quoted me. I'll be recommending Crystal to anyone who asks.

The service and quality of work is excellent. This is not my first review for them! Every service…read morecall is the same- five star. I can not say enough good things about Austin Werner. Bone Heating you are lucky to have such a great employee and person on your staff

A dishonest buyer had 2 hvac inspections. The 2cd hvac person she personally knew. Buyer said it…read morewould take 30k if she purchased home for new hvac & get rid of mold. Bone H&C came to clean my furnace. No mold, and coils didn't even need to be cleaned! Thank you for being honest. Highly recommend.

Replaced heater and ac unit. Was very prompt and clean and gave me all my options to keep me within…read moremy budget. They removed the old system off of my property.

Awesome service when needed the most! AC failed on a Sunday afternoon was told they were booked…read morefull and might be Tuesday before they could come out. Paula called Monday and said they had an opening and were on the way! AC back in service quick!

I have never been treated so well!! The Wolfmeier family installed 2 complete systems for me 7…read moreyears ago and saved me hundreds of dollars. I was remiss in writing a review at that time, but not this time. As I cleaned and turned on my units for the year I was faced with a leak in one of the A coils. I called a local hvac company (first mistake) they were closer and I assumed a shot of Freon would fix it (second mistake). I was then informed that my A coil was leaking and shot, they also informed me the A coil was no longer available and the repair would be 3000.00 dollars. Back to square one, and the call that I should have made in the beginning to Wolfmeier. Greeted on the phone by Paula, she remembered me, pulled my original records and not only informed me that it was still under warranty, butt that they still make the coil. They ordered the coil drove over an hour and replaced it for only the labor cost. I have never been treated better and wont be able to thank or recommend them enough. Everyone should go through Wolfmeier for their HVAC concerns

Joe the tech is great! He is extremely knowledgeable, friendly and gives the deal straight, no…read morebull! We appreciate the amazing service .. thank you!

Hands down best service experience I have ever had!…read more My tech was Joe and he not only was extremely kind and respectful with a positive attitude. Being new to the midwest, I was not very familiar with heat pump systems. There was water leaking from the unit and I filed a claim with my home warranty service who matched me with New Systems AC and Heating to complete my claim. Being new to a city, in my experience at least, home repair service companies tend to be hit or miss especially when you are under a warranty who only have select companies who they choose to contract with. I can't express enough how please I am that we were paired with New Systems AC + Heating. Our tech, Joe really went the extra mile to explain to me how my system worked and answered every single one of my questions that I bombarded him with. He was thorough, worked hard and gave helpful advice/tips on ways to best run the system to maintain its high performance and extend its longevity. In fact, I was so impressed with the service, I called the company after the tech left to let them know how outstanding i thought there tech was and I am not one to usually do that. Their receptionists are also very chipper and upbeat and very accommodating to any needs or requests I have made. All in all, a very impressive company that was knowledgable, provide good work, go above and beyond for their customers and are fair and honest. They earned a loyal lifetime customer and I will make it a point to recommend this company in the future to friends, colleagues and neighbors.

Midwest Appliance is very reliable and have helped us in a variety of ways. We use them for our…read moreyearly AC and heater checks to make sure everything is up and running. We always get a prompt call to see any issue at hand and they provide a potential quote on costs associated with parts and labor. Most recently - we had them come out to look at our hot water heater. Unfortunately after 23 years we had to get a new one; however, they checked everything out, provided a quote, was able to get out within the week and was able to remove, install and haul away. We have had great service and appreciate the value they provide compared to cost. They are reasonable, reliable and we would recommend to anyone seeking out home appliance help!

Great reliable appliance repair! He fixed my Maytag dryer belt and works wonderfully. The…read moretechnician was knowledgeable and helpful. Keep me informed every step of the way. Thank you!!!! Definitely will call them for all my service needs! AAA rated!!!!

They took care of my old heat pump until it quit. Lately they put in an entire new system. A…read moresuperb upgrade, and they offer a twice a year maintenance to keep the new system in proper working order. I had zero problems dealing with their office or their technicians. They are prompt and communicate very well. I doubt they are the cheapest HVAC in the area, but they are top notch for equipment and service, which is what I wanted. I could say much more, but I am not writing a novel. I am happy with B F Mahn.

They got the work done in one day. So they were in and out. They told me they would not be…read morereplacing the dirt or grass seed or fixing the concrete and I agree to that with the quote $3400 But they were not neat or clean about their work. They used a backhoe and tore up a good portion of my yard and they cut up a big piece of concrete out of my driveway and dump it in the woods next to my house instead of taking it away with them. I have a friend that who is a plumber who told me he would use a trench digger to leave a small line in my yard and he would use a pump to spray underneath my concrete so he wouldn't have to tear it up. He was really busy with his work so he could not do the job for me.