My air conditioning went out at the hottest point of the summer. Unfortunately our lines froze up…read moreover night, and as they thawed they dropped water onto the blower motor of the furnace, and the outside unit also started sporadically working due to being mismatched from the inside units and possible moisture in the lines. We had to get a total system replacement. After receiving 5 different quotes, we chose Partney Heating and Cooling to replace our entire system. They had loaner portable AC units until they could make the replacement for us, and they were extremely honest, professional, low pressure, and very competitively priced! They replaced our entire system in less than an 8 hour day while I was at work!! Highly recommended!

Our air conditioning stopped working on Friday evening at 6:00. A friend recommended Partney…read moreHeating and Cooling. My husband called and they came out today (Saturday). They replaced the condenser and the compressor and didn't charge for travel or for having to work on a Saturday. They were very professional and friendly. We highly recommend them and will seek them out in the future for our Heating and Cooling needs. We are grateful to them for coming out on a Saturday so we weren't miserable in the heat all weekend. Thank you Partney Heating and Cooling!!

Came out to fix my dryer a few months ago and replaced the belt! Technician was very informative…read moreand knowledgeable about the issue that I was having with my dryer. Completed the job and works wonderfully. I called them again for my washer this time. He again was pleasant and informed me what was going on. I will always call them for all my services. AAA rating thank you :) Definitely a trustworthy company that will call you when they are in the area and show up on time. Fast, reliable, get the job done! Call them for your services needs.

The service requested was done with quality work and great value. There was trouble with the part…read moreneeded but the tech took care of it.

Crystal Heating and Cooling installed my furnace when my house was built and they NEVER registered…read moreit. Without me knowing that, they put me under their VIP (joke) maintenance agreement which was almost $300 a year and when I really needed it, they ghosted me. I called when my furnace would not kick on during a cold spell in the fall and wanted my maintenance done for the upcoming winter. The office girl read the notes from the past spring stating that the service guy had to "spin the inducer" to get the furnace to kick on. They never got a hold of me for replacement or let me know what was going on. Come fall, of course the furnace would not work and I had to call three times to try and get something done about it. They kept telling me they ordered an inducer and it would be on the next day's truck. I even had the office girl giggling out loud while I was trying to talk to her. So very rude. I never hear back. I finally called another company and found out not only was the inducer broke, but there was a hole in the head exchanger, which could have been endangering my life this entire winter season due to a gas leak. I would not recommend Crystal Heating and Cooling to anyone.

Fantastic company through and through. The estimator, Brad, was extremely polite, knowledgeable,…read moreand thorough. They were up front about pricing and product availability. Once all was settled and signed, I had a new air conditioner installed 6 days later (could have been sooner if not for a holiday weekend). Installers were professional and did fantastic work from one tradesman to another. All for $2000 less than Hoffman Brothers quoted me. I'll be recommending Crystal to anyone who asks.

Came out on short notice and fixed a plumbing leak I had, much appreciated and would recommendread more

Fred was great. Cear communication and very prompt. He worked around my schedule and completed…read morethe work quickly. No complaints, great experience.

Thank you Brandon Nicholas for fixing my ac unit!! I came home from work yesterday and it was cool…read morein the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Dryer Repair: Extremely poor customer service and zero…read morefollow-through. This company came out and charged me for a diagnostic service on my dryer, but after taking payment they essentially disappeared. It has now been 22 days with no repair and no communication. I have called multiple times and they never answer the phone or return calls. To make matters worse, they texted me confirming an appointment on 3/16 between 7:00 AM and 11:00 AM to come fix the dryer. I stayed home during that entire window and no technician ever showed up and no one contacted me to explain why. So far my experience has been: * Charged for diagnosis * No repair completed * No returned calls * Missed appointment with no explanation * 22 days waiting with no resolution If you are thinking about using this company, be prepared to pay up front and then struggle to get any response afterward. Very disappointing experience and I would not recommend this company to anyone.

Don't work with this company. They started work on my hvac unit in July. It's December and the work…read morestill isn't done. I was assigned them through my home warranty company. This is the worst interaction I've ever had with any business. They don't answer phone and won't return voice mails. I went to the address only to find out it's a house. Knocked on the door, no answer, only loud music. Don't do business with this company, very unprofessional. The only reason there's a star is because I have to give one to post my review.