OK these guys are amazing. We have a 10 year Toyota. The car had an ABS issue that two other…read moremechanics couldn't figure out or diagnose. But J & L not only figured it out, they fixed it, and the car has never run better. I would recommend them to my friends and family without reservation!

Said nothing was wrong and just cleaned stuff but I still am having problems. Took my car somewhere…read moreelse and they actually helped me.

Been taking various cars to JT for years, started using them on a friend's recommendation…read more They've never let us down. Honest, excellent work. We drove a long way out of the way to them when they were in Sugarhouse and now we go much farther to Sandy. They're that good.

My husband I have taken our vehicles there for different services. They only recommend what is…read moreneeded. Family owned and operated. Fair prices and excellent service. Recommend!

I purchased a battery on 01-15-2022. The purchase included a 3 year warranty. On 06-24-24, the…read morebattery failed. Called the store for warranty information and my purchase record wasn't available? I found my receipt and went the store in person. They honored the warranty and placed a new battery on the counter. I asked them if they had tools because it looked like I was the mechanic that day. They offered up the tools and I switched the battery out. FYI: A good auto parts store would offer to install and battery as well as have my purchase information in their system. Cast in point: Always keep your receipts because without due diligence the new battery would have cost me out of pocket. Seems a little sketchy that my warranty information wasn't in their system. Just saying and always make sure your purchase information is in their system.

James saved my life tonight . i have never wrote a good review but this man deserve it thank you…read morethank u . He stayed Well after his shift to make sure me and son could get back home to Glendale - most people don't care about others. He others laugh and turned lights off thank u so very much

It takes advance planning to get in, unless you can wait a day or two. They are busy. Always…read morehonest, they explain things thoroughly and well. All the staff is very knowledgeable and professional. They value the customer. A top of the line service.

Took car back multiple times. Never was fixed properly because the part needed to come from the…read moredealer and not their regular parts store. Gave up on greenwood and went to a different shop and they knew right away they had a to order the part from the dealer. Had to pay to have the work done all over again.

wish I could give them 0 stars. I'm not much of a review writer but some things need to be…read moreaddressed. As a 20 year Police officer in this great State of Utah who now works in a health saving medical field, I wanted to share my negative experience. I went in to the South Jordan O'REILLY'S on redwood road and just north of 10600 South to price a part for my infinti. They gave me the price and information about the part. I then went to my car and called AutoZone to compare. AutoZone was about 30 dollars less. I confirmed the part number including manufacturer as the exact same part. I walked back into O'Reilly and told them AutoZone has the exact same part for less and if they would price match. the older gentleman said sure thing and looked up the information on Autozones website to confirm. He found the part and then asked who I figured was the manager or ASSistant manager how to do it. The person he asked said they do not price match with AutoZone but he would give me an extended warranty on the part. I asked them if it was a company policy that they don't ( knowing they do from past experiences). He said yes. I knew at this point it was one of 3 things. 1. Because I was dressed in a tie that he figured he could get full price. 2. He was having a bad day and didn't feel like keeping a customer 3. He did not like that I was not Caucasian Any of the above reason is unacceptable and I will never go to that store again. Just so you know. I called the Riverton store and they were very helpful even tho they did not have the part. The person on the phone confirmed that O'Reilly's does price match and he directed me to the draper store to pick up the part. I arrived at the draper store, picked up the price matched part and continued my day. SOUTH JORDAN O'REILLY'S on redwood road and 10600 South. You have a bigger issue than you realize with your staff or maybe you do and prefer to do business that way. I will do my best to tell everyone I come across about my experience with your store. I may even post it on social media in hopes it gets picked up by a news station. I protected your right to be able to deny someone service. Atleast be honest and say you will not price match in this situation instead of lying

Joe Loftus was the best! He took care of my husband who has Parkinson's by coming out to the car…read moreand getting him what he needed. Highly recommend the South Jordan store! Thanks Joe! Dave and Jennifer

Have depended on these folks for emergency repair parts 3 or 4 times now since purchasing trucks…read morefrom them. Not only parts they deal in, but parts from other manufacturer's or suppliers too. Just great personal interactions and assistance. I am just a small business, but they treat me as if I am important to them, just as they are to me. Always my first contact even though I have a supplier 30 miles away and they are 856 miles away.

They are knowledgeable and were ready to help when my son's water pump went out; it was a big…read morerelief.

Great shop. Had to book a little bit out but I'm so glad I did. Tracy was solid and helped me…read moreresolve issues I could not, nor could 2 other shops. Well priced work. Quality work. Good group here

I give McNiels auto care 5 star because of their communication and efficiency…read more Unfortunately, I'm a victim of a hate crime. My catalytic converter was stolen and I completely hated it! (The Office reference anyone??) These are not cheap. Be grateful if you get away with paying anything under $1000 for repair. Mine costed $1700. AAA worked with McNiels auto care to ensure it was replaced and paid for. Your insurance normally covers this theft under comprehensive insurance FYI. Call your insurance and give them your mechanics info. As soon as they reviewed the damage, Andrew took pictures and sent me a link detailing exactly what the extent of the damage was. I was able to review the pics myself. AWESOME TOUCH! Never have I seen an auto mechanic use technology in this way to keep their customers updated. After this, Andrew called me to ensure I understood exactly what happened and what was needed in order to repair. It took them about a week total of ordering the part and installation. I also had them do other work on my car while they waited for the part. They did a great job. Andrew was very courteous and explained every step to get my car back up and running as usual. The mechanics did a great job fixing and handling general maintenance. Highly recommend you visit McNeils for your auto needs.

Top notch quality of service..McNeil's service techs stay in touch with vehicle's owner to ensure…read morethat the vehicle is being properly serviced as to the customers satisfaction. I don't have to drive a long distance because McNeil's Auto Care is right here in Riverton!