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    Party City

    2.7 (114 reviews)

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    Xioma G.

    Yesterday I went and the service was very bad, the balloons were very expensive and they deflated in less than 6 hours, pay extra to make them last and it doesn't work, they just steal your money, bad service I'll never go back

    Deflated balloons

    My husband bought me this beautiful bouquet of balloons. They were super cute but less that 2 hours after we got them home they all deflated. That really sucked. I tried calling the store and the number on yelp was out of service.hmmm I will be going back to the store tomorrow I hope they will be replaced as they were expensive!

    Helium prices
    Jenn Z.

    Great place to inflate your balloons & a lot of variety! Also have 2 hour drive up ordering available thru their website.

    It's a girl!! Thank you Alyssa for all your help and going out of your way to do a great job.
    Jay V.

    I came here with no idea where to start looking and could you not get any help to get started with it. I was helped by Alyssa who not only showed me the exact aisle of my business but went and grabbed a ladder to check extra stock for me. Sure enough the item I was told was not in stock was in fact in stock! She was very helpful and made this experience worth going back.

    The disgusting restroom

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    3 years ago

    I liked that I was greded at the door as soon as I walked in. Everything was easy to find, and the checkout was really fast.

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    3 years ago

    really great store very friendly service had everything I needed will definitely go here again

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    Page 1 of 3

    Ask the Community - Party City

    If you bring your own balloons, will they inflate it and for how much?

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    You might also consider

    Halloween Club

    Halloween Club

    2.8
    (4 reviews)

    GONE! The store wasn't there anymore. We circled the block several times looking and nothingread more

    So my daughter and I went here today, the first girl that started helping us was nice and said to…read moreus there are fitting rooms if you want to try anything on and walked away. My daughter picks out 2 costumes and says she's going to go try them on. I continue looking around for a couple of minutes then walk to the fitting rooms. I'm in the last isle kind of out of sight and another employee comes to help someone try a costume on a didn't realize my daughter was in there. So she starts talking to her through the curtain and tells my daughter who's 9 btw that she was supposed to ask someone to assist her. So I'm sitting there listening and I notice a sign behind a Halloween character that can barely be seen. So then she tells my daughter, the reason why you're supposed to ask for help is because we don't allow people to try every part of the costume and you have on the tights and we don't allow people to try on tights and that's why the sign is posted. So now I had to let presence be known and I said oh you mens the sign that is covered and then she tells me there's signs right there too pointing at 2 other signs that only say 2 costumes per person thank you. So I sat back patiently waiting for my daughter to take the costume she showed me off and the lady asked her did she want to try on the other and I said no we are not trying anything else on. So then and other employee walks up and this same rude employee says to her there have been nothing but problems today. We walked out and purchased a costume at spirit instead they had an attendant at the dressing room helping people out and my daughter was also allowed to try on the tights. Much more pleasant experience there.

    The Sultry Vixen

    The Sultry Vixen

    4.7
    (81 reviews)

    the owner of the store is such a sweet heart her heart is so filled of love she makes you feel like…read morefamily i love her and her business so much i really recommend coming by they have anything in any selection you can think of, her and her family are heaven sent angels

    TLDR: We will not be back and warn other POCs to not come to this store. They will treat you like…read morecriminals. Went in on a Saturday morning. The store only had 2 other customers in there. We walked in and said hello and already the old white lady gave us attitude saying she was stressed that there were so many people in the store already. Ok? That's the greeting we got lol already strange. But then we notice that everyone else in the store was white and we were the only two Asians. It just felt weird when another group of white girls came in and got a great greeting and immediate help/attention. My sister made a comment about it being a little hot in the store but was ignored. As soon as the white girl a few minutes later made the same comment, all of a sudden the old lady could get up and turn the thermostat down. She then told the group of white girls that the thermostat was down and to let her know if it was too cold. Ok fine whatever, we're here for clothes not customer service. My sister and I find outfits to try on. I look around the dressing area and there's NO SIGNS saying to not go in without an employee. So I go in first to try stuff on while my sister waits outside. (The only sign we could see was on the wall that said 2 max items in the room. So us being good people took two items in while my sister waited with the other outfits outside). As I'm naked in the dressing room, the old lady suddenly pops up asking who's in the dressing room and being super aggressive. She says we're not allowed to go in without an employee. (Which is weird because there were two other customers in there before me and she didn't bat an eye? and also there were no signs anywhere that were visible) I say sorry and tell her to wait and that I'm naked like three times. She keeps trying to get me to come outside of the dressing room. I tell her I'm naked and she says to just come outside anyways? LADY, you're lucky I was in a vulnerable position because I should've been yelling more. After the 3rd time, I oblige her and come out HALF NAKED. She tells me I'm not allowed to try things on without permission and snatches the items from my hand. After being ignored, not talked to, and then being told to come out of a dressing room half naked is both rude and humiliating. We were made to feel like criminals and less than. It was such a surreal experience. After the old lady took the clothes from my hands and I was able to finally put clothes on, I ask where the sign is that says I can't try on clothes? At this point a younger employee helps us and points at a sign THAT'S HANGING ON A POLE AND ON THE FLOOR NOT VISIBLE TO ANYONE. I tell her how unprofessional it is and that the other employee was rude and yanked me out of a dressing room with barely my shorts and bra on. The old lady doesn't even apologize or acknowledge us. At this point the store felt hostile and unwelcoming. We left without trying anything on. The old white lady continued to ignore us and cater to the other white customers. We will not be back and warn other POC to not come to this store.

    Halloween Club

    Halloween Club

    1.0
    (2 reviews)
    $$

    Wow what a Messy store . Very rude employees . Six Employees all clustered around one cash register…read moreleaving only one or two out on the floor . I'm guessing the manager there doesn't care how the store looks compared to other Halloween stores in the area . They hardly have anything in stock . Not worth going to when other stores have more merchandise and friendlier employees . While in line for my purchase the employees clustered around the register were to busy gossiping about each other and not helping people with their " fitting room" to try costumes on . The fitting room is just a bit sketchy and I certainly wouldn't let my kid in there

    The place over all was fine. It was the assistant manager that was rude. I have never experienced…read moresuch rude customer service. There were at least 6 people walking around asking if people needed help which was nice. But then I went to stand in what I thought was the line, the person at the cash register barked at me. The the security dericted me to the line. The line was in an isle of costumes and that is ackward. While I was standing there people are trying to reach for costumes. I got to the front and a worker asked if she should open a register and the asstistant manager said no. Apperantly she thought it was fine to have a long line and have people wait. I finally got to pay. She bagged everything then realized she forgot an item. She asked if I wanted it. I said yes and she rolled her eyes like it was my fault she didn't ring it up. She didn't apologize for making me swipe my card twice or for making a mistake. All she did was yell "next" as I was still standing there. Which by the way she didn't have to do because she was the only cash register open! We are not retarded! One person leaves the other walks up. It's easy....

    Kreepy Halloween

    Kreepy Halloween

    4.7
    (370 reviews)
    $$

    Kreepy Halloween is an off-shoot of Glendale Halloween apparently. This store is located off of…read moreRiverside Dr. & Woodman Ave. in Sherman Oaks. It's a big store dedicated to all things Halloween and Christmas, which is a weird mix but whatevers. There's hardly any circulation inside the store and it doesn't help that everything smells musty, which tracks considering how old the costumes are. There's a decent selection of everything you could possibly be looking for, but they're outdated and it feels like someone's trying to offload a bunch of things they've been keeping in storage. Overall if you don't want to shop online and want to look at Halloween things in-person, it might be worth a look. Truth be told though, you'll be able to find everything cheaper and in better quality elsewhere.

    The name of the store is indeed Kreepy Halloween, for some reason it's still listed as Glendale…read moreHalloween, because it's affiliated with the original Glendale Halloween Store, their former flagship location which makes finding it extra online confusing. Even their website lists this location as Kreepy Halloween... But they updated everything... I get using the same domain name, but there's ways to make it easy to find or navigate... "Kreep Halloween - Sherman Oaks" but use the same everything else. It's a huge emporium of all things costume, cosplay and halloween from awesome wigs and accessories to incredible masks, props, replica weapons and beyond. There's sections and areas for all ages, sizes and genders. Outstanding holiday decor from the moment you cross the threshold and are greeted by their friendly security and/or helpful staff. I wanted to check out the lay of the land, this being the former Joann's (Fabrics, before they went out of business) and often a Spirit Halloween location prior to that. Honestly enjoyed Kreepy Halloween and while it was a little chaotic, over packed with product and the week of all hallow's eve, everyone does their part to assist and keep this store up. A lot of the Joann's signs are still up and/or very visible, which is to be expected with such a short turnaround time. I believe this store physically opened here in August and additionally there is a Kreepy Halloween in Los Feliz as of October, second location. Customer service is personable for sure, however the line was a little confusing with not the best clear signs to guide you or markers to let you know where the line physically starts. They had me go up past the first few registers not in use to just behind a gap where employees enter and exit... I made sure there was room and didn't stand in the way of the opening, but no indicators, marks or instruction for this that I could noticeably see... Other than that, they did have up to four to five registers open and the line moved quickly. Reasonable prices and parking both underground and on the ground level at the Riverside-Woodman plaza on the corner of the streets of the same names - diagonal from Notre Dame High.

    The Pure Imagination Party Company

    The Pure Imagination Party Company

    4.9
    (64 reviews)

    Great job on the elf character that came and surprised All the kids at our daughters 2nd birthday…read more(Christmas theme!) Taylor engaged with the kids the entire time - and was able to bring them all back together at the end for some Games and smiles! She even went along with her magical Elf on the shelf story - and then suddenly "disappeared" to go back to the North Pole! Highly recommend!

    The communication was great at the beginning. We booked two people, one entertainer and one balloon…read moreartist. I received a few different calls to confirm the party so everything seemed on track. On the day of the party, the balloon artist showed up without the character. Our character made a mistake and had her parties mixed up so she was over an hour late. The balloon artist kind of just walked around and made balloon animals for the kids but it was awkward with no character. Since our character was so late, some kids had to leave when she was just arriving. We were building up the anticipation but by then we discovered it would be well over another hour, so the kids got in the pool instead and were well into playing and not really into the entertaining by the time the character did arrive. Overall the character was great once the kids heard her singing. Balloon artist was kind of a waste of money since it was a little awkward having someone walk around making balloons without the entertainer. Kind of a bummer it played out that way. Mistakes do happen but no one even reached out to explain anything, I just received an invoice to pay with a slight discount which I still paid.

    Party City - partysupplies - Updated July 2026

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