Audrey's Attic in downtown Orrville is having their annual Spring Cleaning the Attic Sale right now…read more- great deals to be found throughout the store. Wonderful florals mixed with antiques and fun old fashioned accessories. Great selection of Willow Tree too. Plus they gift wrap for FREE!

I had a most unfortunate conversation with Audrey a week or so ago. Before I give my thoughts on…read morethat, I'd like to give some of my background. I come from a family that ran their own grocery store in Summit County for over 55 years. We were a small business that could not compete with every large grocery store due to our size. The larger you are, the more products you can buy in bulk, giving the business a price cut. This, in turn, allows the owner to set their inventory at the MSRP (Manufacturer's Suggested Retail Price) so that the owner can turn a profit. We were not able to make a large profit since we were unable to buy in such large quantities. We didn't have the prices that every other grocery store you could shop had. What we DID have was customer service. We listened to our customers and tried to rectify if something was done incorrectly or if they had a product they were unhappy with. We went out of our way to drive groceries to our customers' doors if they were sick or if they were elderly and incapable of shopping themselves. We provided customer service. We may have not been a large corporation, but what we lacked in inexpensively priced items, we made up for in other areas. I understand customer service. I work for a local business that bends over backwards for their clients. I grew up around customer service oriented people. I don't feel that Audrey understands what that means. I have heard stories from co-workers, from friends, from family members. I listened to their stories of discounts that were not given or returns that were hard to complete, but did not judge because I have been a customer of Audrey's since I moved to Wayne County. I have had pleasant experiences with her employees while shopping. She does not offer items that you can't get anywhere else, but her establishment itself is unique. I buy locally, I tried to order something from Audrey before shopping elsewhere. Our conversation was not constructive once she learned that I had been promised a sale percentage by one of her employees. She was unwilling to uphold her employee's offer to me, to uphold that customer service of someone that was representing her business while she was on vacation or to even give me another option in order to keep that business. Audrey came across with a tone that was unprofessional as well as unnecessary. She was determined to let me know that she was the owner, not the employee that was representing Audrey's Attic. The employee, I believe, was trying to make their customer happy as well as keep a sale. Referencing that MSRP, Audrey would not have lost money if she honored the 25% discount her employee said they'd give me, she would have not made as much, but she would have still turned a profit. I can buy these items anywhere else in the world (thanks to the internet). They were not handmade locally by a Wayne County resident. They are not lifesaving items such as a pacemaker or insulin. They are not items that I can't live without. I prefer to decorate my new home with items from local vendors. Unfortunately, my items will not be coming from Audrey. "review" : to consider something in order to make changes in it, study it, or give an opinion about it A review can be based on someone's own experiences. They can be wonderful, they can critique, they can raise awareness. The only thing that would jeopardize Audrey's business is Audrey herself. I encourage anyone to visit her establishment. Have your own experiences, but please know that if your experience is an unprofessional one, you're not alone and don't take her personally. I truly hope that she learns from her experiences with customers and their transactions; that they may not always go smoothly. I hope she tries to make her business a respectable vendor of this community and works on treating everyone that comes through her doors with respect and dignity.

Very professional! We had used their balloon arch and tea cart rental. It added such a cute touch…read moreto our 5 yr olds party! They matched the theme perfectly and set up was so quick! Love their work! Definitely recommend!

I have lived in this area all my life and despite driving by this store hundreds of times, today…read morewas my first time stopping in. I am planning my mom's celebration of life and I'm shopping around for succulents to make terrariums using supplies my mom has been collecting for the last few decades LOL. This store has so much more than I was expecting. The staff was very friendly and I found the prices of everything I looked at to be very fair! I'll be back in a week or so to grab the plants I need for our celebration!

I researched florists in Cuyahoga Falls. I chose "Flowers by Eva," allegedly a owned business. My…read moreloved one received flowers from Kerns Home and Garden. The arrangement I ordered isn't even close to as nice as the flowers pictured on Eva's website. I am very disappointed especially considering the cost of flowers. I have no idea what is going on here.

Order flowers for a funeral from their website from out of state. My fingers were crossed they were…read moregood. Boy did they impress! AMAZING FLORISTS! Thank you

If you're looking for a florist for your wedding, look no further - Rita is the one! She was so…read moreprofessional, but also incredibly caring and detail-oriented every step of the way. On the day of our wedding, she set everything up so perfectly that I didn't have to worry about a single thing. The flowers were absolutely stunning and truly brought my vision to life. Future brides: you will be in the best hands with Rita. I couldn't have wished for a better florist!

Phenomenal gentleman! Had a great time at their booth at the Wayne County Fair and even came away…read morewinning a kick@$$ t-shirt.

The XD theaters upgraded the seats in the XD theater. The seats are now heated in the lumbar…read moreregion and have tray tables. Unfortunately, if you put a drink or popcorn bag in the tray table it obscures your vision of the screen. The seats now have the seat number on the head rest so they are easily identifiable in the dark. The only thing I don't like about the seats is the seat reclines and declines as one unit--the legs and back do not adjust independently of each other. The seats have excellent lumbar support.

Tinseltown is our go to movie theater! When a new or old film comes out that we want to see, it's…read morealways at Tinseltown at The Strip in North Canton.

John Meyers was amazing. Tho Brian runs a professional operation so I trust any of his guys. We…read moremade adjustments on the fly and he rolled with them while also keeping everything flowing. I should say this was my wife's and I wedding. Also with COVID we were in limbo for the longest and they were so patient and understanding ibthink we said it was on. And then off at least 2 times. Even allowing us to reserve a date for the following had it been needed. Also got several compliments from guests on the song selections. Defbwas a huge part in making it a night to remember. Apologies for taking so long to do this

Dale was our DJ for our wedding on June 23rd. From start to finish the process of working with him…read moreand Brian (the owner) was great. We live in NYC, so planning a wedding from afar was a bit more challenging. Dale and Brian reassured us to relax and that they would take care of everything- which they did. Dale coordinated the flow of our ceremony, cocktail hour, and reception...and it was seamless. The music he played was absolutely on point with everything that we wanted. Everyone was on the dance floor the entire night having the best time. You know the party is a good time when everyone is chanting 'one more song' at the end of the reception. So many people told me how great the DJ was. Dale and Brian were very professional and a pleasure to work with. If you want a wedding that is fun and not corny - you can't go wrong with On the Mic Entertainment. Can't say enough good things about them... cheers.

Gary ruined the music at our daughter's wedding. He was given a playlist of songs that our daughter…read morehad arranged, which he either purposely refused to play, or was inept at playing. Rather than playing what we requested, he fussed, complained and played the incorrect music, until we finally gave in and let him play what he wanted to play.

While searching for stage lighting for our event that was being held in two days from my point of…read morecontact, I ran across The Music Shoppe. I sent an email and received an immediate response from the owner Mr. Braden. That was my first impression and they mean everything to me. Mr. Braden was professional over the telephone and very accommodating. I was in a panic because of the time crunch. Once he arrived at our event with the stage lighting, I knew everything was going to be alright. It was EXACTLY what I had hoped it would be and MORE! Mr. Braden and the lighting made ALL OF THE DIFFERENCE for our event! Thank you for going above and beyond! I highly recommend The Music Shoppe for all of your lighting and sound needs! Tracey - President & Founder Sister Circle Medina, Inc. Medina, OH