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    Party City

    3.4 (55 reviews)

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    Eric D.

    This store has awesome customer service! My sister had ordered birthday balloons for her daughter and received a text saying that her order was ready. So when we drove here from La Mesa, we assumed the notification meant that the balloons would be ready, too. However, when we arrived, were told that they wouldn't be ready until an hour and a half but they only had part of her order ready. After letting him know we drove from La Mesa and we had to be back by 12, the nice man said to give him about 10-15 minutes and he could see what he can do about pushing the ready time up. And within 15 minutes, he had her order complete and brought the balloons out to the car as promised. Thank you for a great customer service experience Highly recommended!!

    Grace I.

    These are my sad balloons I just picked up. The clerk let me know that they accidentally inflated my balloons two days ago by mistake. Super weird. One of the balloons was dead and gone and they cut it off right in front of me. Again, weird. I asked if they could top off the donut that was on the ground and they said no because I was an hour early. Really!?? I asked again nicely if they can add a little air to just one balloon. They said I have to come back at 12 since that was my scheduled time. My oldest son is 19, so that's how long I have been getting balloons here and I'm an event planner. I have come to pick up my balloons early many, many times before and not had an issue. There were 2 girls and a guy working the front and all of them saw and heard and let a customer walk out with half inflated balloons. Pathetic customer service.

    Jenn P.

    So I got a ballon from there for my Sons first birthday. Best ballon I ever I bought I bought it on Jan 6 and it's still very alive today March 18! The one is gone and it's starting to lose life but I'm so impressed

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    Slow service. Their stuff doesn't seem discounted at all. Going to dollar tree first next time.

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    Page 2 of 2

    Ask the Community - Party City

    How much does it cost to fill up two 40 inch balloons that I bring in myself?

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    Spirit Halloween - Oct 30, 2022

    Spirit Halloween

    (4 reviews)

    Clairemont

    2 More days till Halloween and I still haven't set up my HAUNTED HALLOWEEN HOUSE for this year. I…read morewas too busy these past few days with the passing of one of our family members and it seems that we don't feel like decorating this year. YESTERDAY we visited our favorite store for Halloween, "SPIRIT HALLOWEEN", to see what we could add this year. As always SPIRIT HALLOWEEN always sold us good ANIMATRONICS for our Haunted House. LAST YEAR our Best Buy from them were these 2 TALL FLAMING FIRES that I put on both sides of my DEVILISH looking CHAIR surrounded with HUGE ANIMATRONICS. But this year when we came to visit Spirit Halloween there weren't many selections for me, but we were still able to purchase a few. I just don't know if I'm going to be able to put out all of my ANIMATRONICS and set them up, power them up to move, and make them make sounds with phrases. I will try my best, but no promises 'coz I really feel bad to those KIDS who come every year, my Haunted house even lasts until 12 MIDNIGHT. Well I had to close my Gate at 12 am or people wont stop coming , plus at night it gets creepier, I don't see kids anymore, but I see teens and adults going down from their car with BEAUTIFUL costumes still trick or tricking at my house ;) Again, most of these ANIMATRONICS that makes my house HAUNTED on HALLOWEEN are mostly from the "SPIRIT HALLOWEEN STORE". And again, this year I'm not sure if I can put them up 'coz unboxing them, putting them up, and making them move and talk and plus the Lighting takes a lot of time and we aren't sure if we are gonna make it in time. Sorry in advance to those who come every year. Our 17 year old dog just passed away and my regular routine slowed down. So if this Haunted House is not up this Monday, see you guys next Halloween kids.

    My talented husband usually makes our family costumes but things came up this year. I wanted to…read moredress up as a family theme. We came in the second week of October and things were pretty filled. It was well organized. The workers were courteous. We decided on dressing up as M & M's. When we left the store I realized the green M& M is a girl, I have all boys. The exchange process was easy. The person helping me do the exchange was cheerful she was dressed as Sally from the Nightmare before Christmas We visited a handful of pop-up Halloween stores and this was our favorite one. The staff was all dressed up in costume. Everyone we interacted with was nice and helpful. It has tons of free parking. We will return back to this location next year.

    Gypsy Treasure Costumes

    Gypsy Treasure Costumes

    (125 reviews)

    $$

    I'm giving Gypsy Treasure a four-star review as they are a valuable community resource since they…read moreare one of the few costume stores open year-round, and they also provide some theater-quality makeup with staff that actually know how to use it. I have been to Gypsy Treasure several times in the past, but this was my first visit since they have moved to the Grossmont Center location (apparently about five years ago). I came in about 5 days before Halloween, primarily in search of makeup and a crown for my Day of the Dead festival look. When I walked in, the place was pretty hopping. However, I was quickly greeted at the makeup counter and walked through the white face paint options, and given information about some of the various color palettes. After some conversation and deliberation, I chose a white water-based face paint and a couple of color palettes. One was glow-in-the-dark. I then asked about flower crowns, and was surprised to find that they only had one. It was one of those cheesy costume kits that came with skeleton hand gloves and skull earrings, neither of which I wanted. However, the price was pretty inexpensive, so I purchased it just for the crown. I looked around for a hat for my husband's costume, but couldn't find exactly what he wanted, though they had some pretty unique hats. Gypsy Treasure has a large selection of costumes for rent, which appeared to be of much higher quality than the costumes for sale. I saw several cute vintage dresses and hats for women, as well as some pretty elaborate costumes. I did feel that several of the costume items in the front of the store were the same quality you would get from any Halloween store. However, I would definitely return for makeup, or if I had costume needs outside of the Halloween season.

    Gypsy Treasure has a wide range of costumes. I went looking for accessories for a 1920's flapper…read moreparty and found everything I needed (except a beaded shawl). Chris gave me suggestions (a boa) instead of a shawl. The black gloves are stretchy so one size fits all. Highly recommend Gipsy Treasure for fancy dress parties or Halloween.

    Spirit Halloween - Pop Up Halloween Shop @Westfield Mission Valley

    Spirit Halloween

    (9 reviews)

    ***ATTENTION Corporate Leaders***…read more My cousin & I were disrespected & humiliated at Spirit Halloween - CaminoTENT #60754 in Westfield Mission Valley Mall on 10/25/22 at 4:19PM by Cashier Jana (3363793) & her Unknown Shift Lead at Register 4, Transaction #2666. I purchased a Superman costume at this location on 10/21. Because the receipt machine wasn't working, the employee who rung me up wrote down the receipt information [View Picture of receipt] & stated that after today, 10/21, only exchanges can be allowed. On Tuesday, 10/25, I returned to the store to exchange the costume. Once I got to the register I stated: "I would like to exchange this costume for a different one. It did not fit right." The cashier, named "Jana," inspected the bag & noticed there was a miniature plastic bag inside. I stated: "Oh, it must have been what the cape was in." Jana stated: "We cannot take an item back once the 'accessories' have been open." I stated: "I was unaware of this policy." Showing her the makeshift receipt I was given, I stated: "Seeing as I was unaware of this policy & was given a receipt with no Return/Exchange Policy stated, can you make an exception?" Jana then retrieved her Supervisor/Shift Lead, who was not wearing a Name Badge at the time. Unknown "Lead": "We cannot take an item back once the 'accessories' have been open." I stated: "I understand your policy, but I was unaware of this policy when I bought it nor does it say anything on my [makeshift] receipt." Unknown Lead: "We tell all our customers this before they buy them." I stated: "I understand that, but 'I' was not told this when I bought it." Unknown Lead claimed: "... I was there when she rung you up. So 'I know' she said it to you." I was baffled at her claim stating that she was "there" when that employee who wrote me a receipt rung me up. Jana stated: "... we're still following COVID rules, we can return a costume because we can wash it. We can't wash accessories." I stated: "... but the [Superman's] cape is the same [material] as the costume, it can be washed..." Unknown Lead: "As we said [with an unsympathetic demeanor]... we can't return accessories once they've been opened." Jana: "We can swap it out for the same costume [which didn't make sense], but it has to be the same one." As we went back & forth, additional "rules" regarding exchanges were spewing out of Jana & Unknown Lead's mouths. The line began to grow, growing past the end of the line wrapping around the store, with only 1 register open - the resister that my cousin & I were at. I stated: "Look, I'm not hear to fight & we're clearly holding up the line. Is there anything you can do for us?" Unknown Lead: "We cannot make the exchange.." With gawking eyes staring us down from the growing line, we embarrassingly took my Superman costume, leaving the store without even an apology. As my cousin & I walked back to my car, we examined the costume bag itself. As we took out the miniature bag which was supposed to hold Superman's cape, we looked at it & realized it read: "Halloween Spider Costu... dysuit with Mask, Adult XXXL" [View Picture of bag]. My cousin & I remained calm and returned to the register. Fortunately we were at Jana's register again - to not have to explain our whole story. The Unknown Lead returned to the register. We told her what happened and that the miniature bag inside the Superman costume packaging was from the Spider-Man mask I have at my home. Unknown Lead stated: "Well... all the capes are still in separate packaging..." My cousin stated: "No, they are not. We checked all the costumes. The capes are attached." The Unknown Lead sends Jana to check ALL the Superman costumes, not even acknowledging my cousin's or my presence while Jana is doing her investigation. Jana returns to the register & quietly states to her lead: "The capes are attached..." Our transaction was Completed. I was able to exchange my costume for another one... HOWEVER, not once did the Unknown Lead or Jana apologize for their behavior and their wrongful actions against my cousin & me. As the transaction was finished, I thanked Jana for the exchange. Walking out the tent with my cousin, the Unknown Lead was standing at the doorway... unapologetic. No sorry for being wrong, no sorry for humiliating us in front of the whole store, and no sorry that we had to go through all this to do a simple exchange of a costume. To Jana, I understand that you were just "doing your job" & complying with your "Lead." But to the Unknown Lead, shame on you. You profiled us as "Karen's" trying to pull the wool over your eyes to get our money back. We in fact spent more money for the exchange. I may have left with a better costume, but we lost our respect for Spirit Halloween stores. I understand that this is a Seasonal Job and that Jana's & the Unknown Lead's job will end next week, but that doesn't give employees the right to disrespect costumers like that.

    Found a few Halloween items we needed but paid $12 for a pair of "over the knee" socks that had…read moreZERO stretch and barely reached to mid-calf after I squeezed my feet into them. These were a total lemon and Spirit accepts no returns so I'm stuck with them. Last time I'll shop here.

    Party City - partysupplies - Updated August 2026

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