After 2 years of problems with cooling during the summer and other AC companies coming out and…read moredoing incomplete work I finally came across AIR worth heating and cooling. Service complete 5/4/26 all in one day. Unfortunately my unit was 16 years old and had a major leak of coolant in the outdoor unit. After talking about all options, and asking a bajillion questions we decided to buy a new unit (SIGH). I want to complement everyone in their team for their professionalism. Never once was there a "this is the only real option for you". It was sensible and top tier with the options they provided. I cannot make a higher recommendation to use their service.

Giving this company 3 stars because eventually the unit cooled. My issue holding back a higher…read morerating is that I called him out because I own a couple homes, 3 AC units, for the last 25 years. I am not new to AC issues. I knew that the issue was and told him. I called him out to replace a capacitor, nothing else. Install that, the unit will kick on. Cheap and easy fix. A gentec cap at Home Depot is about $14. Yep, $14. Discharge the old one with a screw driver, take it off, replace it. Charge me for a service call, maybe jack up the part price a bit, then boom, cool air and that's that. Well I once stopped using this company because it started to seem as if the techs are on salary, plus commission for upselling other services or parts. If this is the case, it makes the possibility for defrauding over over charging customers an obvious issue. Doesn't mean they will all be dishonest, but it would make dishonesty incentivized, and reward those techs that bring in the biggest numbers, and parts sold at an ungodly mark up. When we didn't have Youtube and the internet to cross reference and diagnose issues, and if I did not have a Nephew that is an HVAC tech but that lives too far, I would not be so upset that I felt had. He was a very pleasant person, but maybe this was a part of the manner in which the hammer was applied. So, an issue I have had several times over the course of 223 years of home ownership, that has never run a hair over $200 including the recharge, capacitor, and service call, ran close to $500, just a year past the last time I had this done by a competitor, same city. Another note, upstairs unit was chilly prior to the service of the downstairs unit. When the tech left, upstairs was warm. Not in relationship to the downstairs because of the fix, but unusually warm considering years both ran fine. He mentioned cleaning both. I did not ask for the upstairs to be serviced. What happened to the upstairs unit? What? Was I supposed to then call him back to now "fix" this one that magically started to warm up? Um, No. So I called the company I switched to in the first place. in the words of former President G.W. Bush... "There's an old saying in Tennessee -- I know it's in Texas, probably in Tennessee -- that says, fool me once, shame on -- shame on you. Fool me -- you can't get fooled again." At least I tried to allow them a chance for redemption. Seems like they are determined to upsell themselves out of my consideration ever again.

Great service for replacing my AC with a decent price through financing back in the summer of 2021…read more Highly recommend them.

Water main broke streetside - unfortunately the break was on my side of the meter so my…read moreresponsibility for repairs. Messaged Emergency AC and Plumbing and had an excavation crew and plumber on site same day to get the pipe repaired. Great service and great crew of guys. Pricing is very reasonable considering the level of service I received.

We first heard about A/C Lady on the Nextdoor website, and with summer right around the corner, we…read moredecided it was the perfect time to have our A/C system checked to make sure it was ready for the Texas heat. On April 7, 2026, we scheduled an appointment and spoke with Melissa, the receptionist and appointment coordinator. She was incredibly sweet and polite, and set us up with a service window between 1 PM and 3 PM with their top technician, Nathan. Right on time, Nathan arrived at our home. He was friendly, professional, and had a warm, welcoming demeanor. He worked quickly yet thoroughly, answered all of our questions patiently, and carefully explained his findings after completing the inspection. He confirmed the A/C was working well but noted it had lost about a pound of R22 refrigerant, which has been discontinued. He explained that the unit would eventually need to be replaced and walked us through all of our options without any sales pressure. The inspection lasted about an hour and a half, and his attention to detail was impressive. After discussing the pros and cons, we decided to move forward with replacing the unit. We coordinated with Michael and scheduled installation for Monday, April 13, 2026, at 9 AM. Today was installation day, and A/C Lady sent their elite installation team--Edgar, David, Daniel, and Juan. These four worked like a team twice their size. They were fast, efficient, organized, and operated like a well-oiled machine. Each person knew their role and executed it flawlessly. Shortly after the installation was complete, Michael stopped by to personally inspect the work, which we really appreciated. We are extremely impressed with A/C Lady. Every employee who came to our home was polite, professional, and knowledgeable. We highly recommend this company!

Good overall experience. Parts were deverted to wrong address so had to wait several extra days…read more Good thing we have 3 acs or we'd been in trouble. Worked out though. I'll never buy a home that doesn't have at least two air conditioners need the redundancy if you have a problem with one to be without any is not tolerable.

Hello wonderful people of Yelpsville. Once again the spector of hades looms menacingly over the…read moredeep, hot south. Okay, so it's just the sun, and the sun is awesome :o) My starter home is where my eldest son resides. We built that pup in 1995 and the OG Hvac was still kicking. But, it finally succumbed to its mortality. WTD? Come to you great people of Yelp. The way I see it, if an hvac company is worth it, they've installed a unit in a home the same spec as mine before, so you don't need to send high pressured salespeople or a tech to give me the run around. Act like you are experts, professionals and look my home up on google, redfin, zillow. You should know what fits that home without ever coming out, or you aren't in the right business. Cameron from Team Enoch spoke to me on the phone. I sent him pics from my ladder to the attic where the air handler eeks out a living, and one of the manufacturers placard. I did same with the outside unit. Cameron was familiar with the system I had, mapde a few suggestions of different units they sell. I had a couple other prices from two others, one a family connect, the plug. Cameron even hooked me up with available 0% financing. Didn't use it because Chase Freedom offered 0% with two fitty cash back after spending $1500 first 3 mos. Boom, gottem. I was given a start time, the technicians, Alec and Alex arrived spot on the dime when they said they'd be there. No waiting. They took me through the process, explained everything in detail, then got right to work, no dilly, no dally. I was told how long the service would take, and they finished on time. These guys are as OCD as I am. The install was better than the original installation in 1995, brand new. Every line, crisp, every wire, tied and straight. I was military so everything has to be dressed right dress. It is. You can tell when the people providing a service care to get every detail with a high level of respect for every cent you're spending. Team Enoch even cleans up behind themselves. They respect your home. I just settled my bill, and it was truly my pleasure to pay for this. I honestly know I got more value for my moolah. Thanks to everyone on Yelp as well. Your reviews truly blessed me, and saved me from what would have been a difficult decision. Thanks Team Enoch.

Came home to a ceiling leak from an upstairs bathroom. Team Enoch was able to come out. Looked like…read morea plumbing leak. Damon was great and immediately identified the problem. He said it was a clogged air conditioning condenser drain. Mitchell came and got it unclogged and even gave me some preventative maintenance tips. Team Enoch was very knowledgeable, fast service and a good price.

TopGun and their new merged collaboration partner Willard Air/Electrical came out today for my…read moreannual spring HVAC check up. Willard Air, Heating, Plumbing, Electrical merged with Top Gun HVAC. Jorge (George) did a full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. There were some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Poor Service called for AC issues so got an appointment and there automated phone system only tells…read moreyou they will call 30/40 min before coming out. Waited all day and after 7pm guy calls I'll be there 30/40 min it was to late I mean really asked him to call me next day to reschedule no call nothing. I do not recomend this company if they can't even call or let you know when there coming. They didn't care at all what a poor quality of customer service. I canceled and got a local family owned company came out same day and within a few hours my stuff was fixed with calls and text within an hour. Will not be calling this company ever again and I'm happy with the other company I found even got a service for check ups for a year

I've had my ac for six years, and had so many problems with it that when it acts up I immediately…read morecall for help. Monday it had a hard time starting up and, I noticed ice. I immediately called Texas Air. Jeff showed up Tuesday and was wonderful He checked everything and made sure it was running OK. So glad I found this company. Thank you.

Call me a fool…read more Called them once and they tried to tell me my system was leaking water despite no proof. I sent them packing and stayed away for years. I forgot. Called them back when it got hot in house for service and check. They sold me in thousands of dollars of fixes. Week later. Same issue. Seems they constantly try to sell me services that don't solve any problem other than lack of money in their pocket!

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

My AC has been leaking water. The tech went into the attic to look at it and commented about how…read morecool it felt up there despite the summer heat. Then he diagnosed the leaking water from the attic being too humid, despite it feeling fairly comfortable and his own comment about how cool it was. I told him it had leaked like a galloon of water in the last week and that didn't seem possible from ambient humidity but he thought differently. He didn't bring any tools into the house so I don't think he was planning on opening or looking at anything more closely. He went into the car and called his boss then came back in and did some electric work on the fresh air handler (which didn't fix the problem) and charged me an additional $159 on top of the diagnostic fee, without telling me anything about the additional charge before starting the work. I wasn't going to write a bad review because whatever but I've gotten like 5 requests for a review since then so here ya go.

Came out to my house and told me I had a frozen line due to a dirty filter. The air filter had been…read morechanged a month earlier but insisted this was the issue. Not even two weeks later the capcitor went out. A bad capacitor can cause a frozen line. They charged me twice for what they should have fixed the first time.

If you are ever in need of A/C and Heating Service contact Shirley Air. I have used their services…read moreand I was completely satisfied. Quick to respond and resolve the issue. Pricing was fair and reasonable. Staff is professional, knowledgeable, trustworthy, and friendly. I highly recommend them for your a/c and heating needs. Thanks Shirley Air! Johnny C - NRH