You state on your site HVAC emergencies can occur at any time, which is why we provide prompt emergency services to address urgent issues, ensuring your home remains comfortable year-round. We called yall on Sat when our ac went out Abe's all yall could say is we will get someone Tuesday. That is not prompt emergency services you provided. It has been over 96 with heat index making it over 106. There is no excuse whatsoever to not fix someone ac during the heat. It had gotten over 90 in this house downstairs and let's not even talk about upstairs. The guy finally came out this morning at 8 and said it's 2 electrical parts he had to order some yall don't keep on hand. What company doesn't keep parts on hands in the heated months. We have multiple events Thursday, Fri & Sat with over 100 ppl coming and going therefore making out hotter. We can't even use the oven to make all the things we need for each event cause the oven will make it hotter than 90 which it's already at. The guy told me this would not be fixed today. I don't care where you have to go and how much you have to pay I demand this to be fixed by tonight. I will be reporting your business to the bbb as well so your rating goes down. And I will make sure to prove documents of my sister spending over 1000 on portal ac units we have to use to cool the house down which run 24/7. Yet it still doesn't cool it down under 85. Yall will be reimbursing them that amount after we are finished though the bbb... There is also no excuse for a BRAND NEW ac unit to have defective electrical within four days of buying unless you provided them with defected parts in the first place. I definitely would NOT USE THIS COMPANY. They clearly DO NOT CARE ABOUT Their customers or if they did, they would do as they advertise on their website for prompt emergency, which they did not supply...This is ridiculous and uncalled for in the Texas heat. Thank you Dustin & Caleb for your help to get this escalated. They got our parts overnighted to get this ac back on since it's now been about 5 days now. Daniel the field manager will be here tomorrow to fix the ac. Will update after that. read more

Paschal Air, Plumbing & Electric - Heating & Air Conditioning/HVAC Near Me - Arlington, Texas

I recommend that you good folks DO NOT use Paschal for any a/c repairs. I spent almost $700 in July to fix my central a/c unit and the repair didn't even last a few hours. But, hey they could get me a new system for only around 12K. I found another company that fixed it for only around $200. What a joke. read more

Although we went ahead with a different company, we had a wonderful experience getting estimates and having Rhonda come out. They were responsive via yelp and set up an estimate right away. She was very helpful, knowledgeable and professional, she was also very responsive and although they offered a great price, we proceeded with another company that was lower read more

We just discovered that when we hired Paschal Air to put in a UV light ($500), the installer did NOT use the transformer that always comes with UV lights, but "piggy-backed" onto our Nest thermostat's transformer, which has caused us constant issues, had to get a new Nest thermostat, but it began doing the same thing! Now a new, highly recommended company we finally found, with obviously very well trained people came out today and discovered what had happened because it tripped a breaker in our system. Paschal Air also changed our filter, did NOT tape the new filter in place (we were ordering a new holder for our April Air filter system, so we told him till it got here, it had to be secured with masking tape), which he agreed to do. HE DID NOT DO THAT! We didn't know he left it unsecured, and for a week we both had horrible allergies, couldn't sleep, went to the doctor for medications, and then when we opened the attic stairs, guess what fell down the stairs? The door to the filter system that had not been secured! Our allergies went away immediately, we had to put in another filter because this one was horrible after just a week, and we called and asked for our money back and never got a call nor refund. DO NOT USE THEM FOR ANYTHING!! read more

Bobby came late to repair my air conditioner at a very reasonable cost. He also repaired what a previous service contractor had repaired but done incorrectly. I highly recommend Paschall Air & Htg. read more

We have an old house that is pier and beam. One of the ducts to the dining room register collapsed. We have tried to get several companies to run a new duct but everyone said it was not accessible from the 1/2 basement. When it came time to replace the a/c system we made it a requirement to make all vents operational. When Paschal came out for the estimate, they said if the register could not be re-connected, they would walk away because they pride themselves on their work. This install was the most amazing experience dealing with a/c and plumbers. They methodically world removing the old ducts, furnace and compressor. When they completed work, every vent was blowing (we had 2 broken) and they reconnected a secondary air return. The cost to do all the work was not cheap but they were within the average range of cost. I am extremely pleased with the install and want to compliment Moises and his crew. They made sure everything was cleaned up and working properly. I highly recommend Paschal. read more

These guys used to be Walker, and were the best place in town. They had been our go to company for 25 years. Since Paschal bought them, the last 3 times we've used them they have been awful. We were supposed to have a warranty on the systems they sold us. But when we had a failure, they told us they could "order the warranty part" which would take 2 weeks (with our AC out of service during the summer), or we could pay out of pocket for the part and they'd fix it in 15 minutes. So we're done. Lesson learned. read more

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done! read more

I wish I had more stars to give this company. Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations. You will not be disappointed! Thank you guys so much! read more