Erin Burgess is caring and takes her time with me. She listens and truly provides service with a…read morecaring heart.

What a Blessed experience! I have been to many doctors and this has got to be the best and most…read morecaring doctors office I've ever been to. The office staff is friendly and polite. Dr. Erin Burgess is easy to talk to and really cares about her clients. She sees you as a person, not a dollar sign. She does not run in and out in 5 minutes. She listens attentively to what you say. I have been here in Prescott for decades and this is the most competent, comprehensive medical care I have ever received. She solved my chronic medical problems in 3 months! Chronic no more, I have my health back and am pain free, with NO meds. I will never leave. BTW I am 69.

I saw these reviews and was stoked to finally find a place that people were raving about! Well...I…read morewas sadly disappointed, and clueless as to why people are glorifying this place. Billing is horrible. I was seen on May 11th, it's now June 9th, and nothing has been billed to my Insurance. I called office, and was told the claim was sent. I called my Insurance they said nothing has been received. I then wrote an email to the office, and was sent a copy of some fax as "proof" that they sent my claims. However, the fax does not has the name or phone number to whom it was sent. It only says "claims", and my info. LOL. What a joke. Needless to say I was told in the email to contact my Insurance again, so I did, still nothing. Gaslighting at it's finest or they sent it to the wrong place. LOL. I was also waiting on a referral. In that same email I was told that they faxed the referral to said doctor. I called that doctors office, and they do not have any referral from this office. Again, I was told by the office staff that it was sent on May 18th via fax, if that were true then the doctor's office would have it. Maybe they faxed it, but not to the right place. That's what you get when you have one person doing multiple jobs. The front desk lady is also the medical assistant. It's no wonder this is a mess!

Kelly and Bailey are great. They have availability, are always on time and truly listen to what's…read morehappening to you. They are empathetic, kind and very knowledgeable. The comfort and support they provide is much appreciated when dealing with health issues.

Debra Krupnick is a skilled Nurse Practitioner working under her husband's license. Both my husband…read moreand I find her highly attentive and detail-oriented. She does not like to push pills onto you unless absolutely necessary, and is working with me to get my blood pressure down without meds, which I appreciate. It's a small, friendly office where I've never felt rushed or put off, and am always welcomed.

I got established with this office after a recommendation from a friend. I was told I would be…read moreseeing a part time nurse practitioner and I was fine with that so I went in for my first appointment and I was told I need to establish as a patient and there was a $150.00 yearly fee which I paid. I was then told I would have to return for my physical after I did my testing and bloodwork which I also did. When I returned I had my physical paid a copay and all seemed well. The following year I went back for my physical and again had a copay which I paid that day. I went for testing bloodwork etc... then About a month ago I received a bill. I was confused on what I owed so I called the number on the bill multiple times and never received a call back I also called the office and they took messages for billing. Finally I received a call stating that I was paying for something from almost a year ago! I don't remember any outstanding bills being mentioned when I visited before?!? I have decided to move myself to a place that doesn't have an extra fee to establish and then has a mixed up billing system run by people who won't communicate. I have excellent insurance and have always paid my bills on time. The practice seems ok, nothing special but the billing system is very concerning as well as the extra fee. I didn't see that I received any type of special service that warranted an extra fee.

I have no respect for any doctor that changes my prescription without consulting me about the…read morechange. And I have never had to pay a $100 new patient fee!!!! What the .... And then I was sent a bill for my 10 minute visit but somehow I received another patients bill along with mine. I noticed that I was charged almost double what the other patient was charged. What happened to ethics?

During my annual Sleep Doctor appt he noticed my left ankle was considerably larger than my right…read more He stated that's not right and you should look into that. I was able to get into my PCP in hours. I met Doctor Brett Jones MD. Great guy, great personality and ordered an MRI within minutes. Although I like Dr Dennis Little he has several associates and Dr Jones may be my new go to physician. Thanks to the Doctors for prompt attention.

The care I have received at the Prescott office is quite good, but the office is understaffed and…read morethe call center usually has a long wait time. When I have left a callback number or.*save my place in line* they don't always call back

Need an appointment - sure - just give them a call.... "you are #7 in line - average wait time is…read more18 minutes" It used to be so much better - there was a local office number 928-. I'm tired of being my own doctor and not having things looked at because it is just not easy to get in.

Kelly Tracey DO is an outstanding PCP. I am so happy to have finally found a caring doctor who…read moregives me her full and undivided attention. Listens carefully and makes me feel like she truly cares about my health. She is thorough, kind, knowledgeable and never rushed. The entire office staff are exceptional as well. I almost hate to let this little secret out! Took me four years to find them. So glad I did!

I went i with my husband and the staff were terrible! That office has a severe lack of…read moreunderstanding and care. Quality of care is a HUGE flat zero. 1 star is too many. Ever since Dr Sandy left hands down terrible.

There aren't enough good words I can say about this place and the wonderful folks who work here. I…read moream beyond thankful for them and I highly HIGHLY recommend them. I was very sick and they took such great care of me, very supportive and I'm feeling relief much faster than I expected. So thankful.

From the owner: We believe that health is an unalienable right and you deserve full access to healthcare that is…read morenot confined to an exam room.

Patients have NO idea how awful and sexist Dr Purush is!! Look at the staff turnover he has. That…read moreis why!! He does not care about his patients and just looks at them like another number and orders every test there is without really listening to them!! Save yourself and DO NOT GO TO THIS SO CALLED DOCTOR!!!

Dr. Purush is ok. He'll just get every test done on you to increase his $$$. Female NP is best,…read moreand Eric is good. However, his office manager only knows how to shop for Toliet Paper and their billing department will really mess with you and double bill, if you complain little girl will cry to Daddy and office mgr. Josh will fire you without resolution. They tend to double bill! NOT PROFESSIONAL!

Very pleasant office assistant helpful Looking forward to my…read morefirst appointment Thank you L Ellis

I visited Dr. Price for what felt like a potentially acute situation (uncharacteristic headaches,…read moredizziness unrelated to an injury), and her office was able to see me within days (a generic appointment might take months to set up). I was seen 20 min before my appointment and her assistant Jennifer was comprehensive and professional and thoughtful setting me up well to visit with Price. Price was the consummate professional healthcare provider in an old-school sort of way. Calm, collected, compassionate, engaged, engageable, professional, considerate. She is a deep and patient listener and willing to share her own personal perspectives (with modesty) as she fine tunes her focus on me and my needs. (I deeply appreciate the easy-going, good-natured give and take.) She took her time to develop her understanding of my condition through conversation and physical exam to rule out stroke and other possibilities. Her easy-going, relationship-building approach was so reminiscent of how doctors used to behave--how doctors used to interact. I was, frankly, blown away by her humanity as I haven't seen that high a level of quality care for a long while. She sensed instantly that I am a collaborative sort of patient who shares in the health care examination process by providing broad and specific information and even propose hypotheses. As if right on cue, she took all those data and fielded them deftly, providing insights and perspectives and leading to a diagnosis that felt on target. Rarely do I find a doctor who is so openly willing to share in the healthcare process with their patients. Dr. Price is every bit that rare doctor who is exclusively there for her patients' well-being. As I departed, I asked if she was accepting new patients, and essentially she told me she was full. I am already set up to start with another doctor in the coming months (also very well-regarded), but will try to squeeze my way into be becoming Dr. Price's newest patient as she is essentially everything one could hope for in a PCP.