1. Passage Nautical Enterprises

    1. Passage Nautical Enterprises

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    Richmond, CA

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    Passage Nautical Enterprises

    4.2 (10 reviews)
    Closed 9:00 am - 6:00 pm

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    2 years ago

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    Dina U.

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    2 years ago

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    3 years ago

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    Deborah R.

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    3 years ago

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    7 years ago

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    Review Highlights - Passage Nautical Enterprises

    Passage nautical carries Beneteau power and sail boats, as well as Lagoon Catamarans.

    Mentioned in 2 reviews

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    Sail Hokahey - A great day on the Bay!

    Sail Hokahey

    (10 reviews)

    Family, friends, and I had a great time on the Hokahey last week! Jan, the Skipper, is a most…read moreexcellent host and expert at moving across the bay and into the ocean with this luxurious vessel. I highly recommend it for parties, celebrations and other fun outings. Hursey

    After seeing the great reviews on both Yelp and Getmyboat, I contacted Jan two week in advance to…read morebook a 4-hour sail for Saturday 2/6 to celebrate my boyfriend's birthday. Jan was very quick to reply, graciously answered all of my questions before booking, and remained in great communication throughout the entire process leading up to the date. Even when I had last minute changes of adding an additional person and pushing back the reservation time, Jan was very flexible and happy to accommodate. Prior to booking, I had seen a couple photos on Jan's website as well as photos posted by other reviewers, however, reality far exceeded my expectations. The catamaran is very roomy, plenty of space for our group of 6. Moreover, you can tell Jan keeps his catamaran well maintained--very clean! Upon realizing we were celebrating a birthday (I hadn't disclosed the purpose of this trip in our previously conversations), Jan was kind enough to gift us a ceramic bowl he had made (ceramics is his side hobby)! We took off from a dock in Richmond and brought the catamaran around Angel Island towards the Golden Gate Bridge, where we stopped and set up the sails until it was time to go back. Throughout the entire trip, Jan gave us our privacy--occasionally pointing out interesting sights on the water or along the coast. We spent half our time eating around the table, which has a roof and is opened to the outside, and half our time on the trampolines in the front of the boat. Although a bit chilly, since we went in the winter, being outside and sailing on water felt peaceful and serene! As someone that is gets carsick easily, I was apprehensive about seasickness, but the entire ride felt very smooth. Jan even pointed out the big waves beforehand so I felt prepared for any rocky motion. Moreover, none of the food/drinks we brought ever got close to spilling or sliding over the table since catamarans are so steady. Overall we all had an amazing time, and I would highly recommend sailing with Jan!

    Empress Events

    Empress Events

    (102 reviews)

    We had our company holiday party this year on the Empress of Sausalito and we all had a blast. We…read moretook a three hour dinner cruise around the bay and enjoyed every minute of it. Working with Deborah was great, she was able to help us coordinate our activities (casino tables), our photo booth and helped us come up with a great menu that people would enjoy. The rates were great and allowed us to get more for our money, which made for a fun night for all. I highly recommend Empress Events for your next party.

    I rarely leave negative reviews, but my experience with Empress Events was extremely disappointing…read more Throughout the planning process, communication was inconsistent and often frustrating. Important details were overlooked, which created unnecessary stress. One major issue involved a lost cashier's check that was not handled with the level of urgency or accountability you would expect. Unfortunately, the event itself fell far below expectations. The dinner quality was poor, especially for the price, and many of our guests noticed. The yacht had no air conditioning, making the ride very uncomfortable. Guests were visibly hot and sweating, and we had to request that the upstairs plastic windows be opened just to get some airflow. The bar service was also disappointing. The cash bar was not fully stocked, and several items listed on the menu were unavailable because they had run out. Additionally, per our contract, we were supposed to use an iPhone for music, but that wasn't possible because they could not locate the connectors they said they would provide. Most frustrating of all, our cruise was cut short due to errors in the contract--errors that were never corrected or brought to our attention beforehand, so we were never given the opportunity to review or re-sign. This directly impacted the experience we paid for. After the event, I reached out to Deborah to address these issues, and I never received a response. That lack of follow-up only added to the disappointment. Overall, I feel like we were cheated out of an event that should have been epic and enjoyable. I cannot confidently recommend Empress Events based on my experience. RESPONDING TO GERRY: Gerry, thank you for responding. I appreciate your apology; however, I want to clarify that my concerns were not based on a misunderstanding or simply being upset after the event. The issue with the cruise time was not that we expected an additional hour. We understood and paid for a 3-hour cruise from 6:00 PM to 9:00 PM. The signed contract clearly stated: Boarding at 5:45 PM, Start at 6:00 PM, End at 9:00 PM, and Disembark at 9:45 PM. We were told during the event that we had to get off the boat at 8:45 PM, which shortened the experience we paid for. I brought this concern to the Host during the event, and she went to speak with you. When she returned, she informed me that unfortunately it could not be accommodated and that we would have to get off the boat. If there was a typo or error in the contract, that should have been brought to our attention before the event and corrected with an updated contract for us to review and sign. We were never notified of any correction or given the opportunity to acknowledge and agree to a revised agreement. A signed contract should accurately reflect the services being provided. While I understand you felt everyone was having a great time, there were many issues happening behind the scenes that impacted our guests' experience. The yacht did not have air conditioning, and guests became extremely uncomfortable from the heat. People were sweating, and we had to request that the upstairs plastic windows be opened just to allow airflow. The cash bar was also disappointing. It was not fully stocked, and several items listed on the menu were unavailable because they had run out. The music arrangement included in our contract also could not be used because the connectors that were supposed to be provided could not be located. We had to use a worker's personal device, which required me to sign into Spotify to access our playlist. If that employee had not been available with his device, we would not have had music for the event. After the event, I reached out directly to address these concerns and never received a response. That lack of communication was disappointing, especially after investing so much time, money, and effort into planning what was supposed to be a once-in-a-lifetime celebration. I truly wanted this event to be an amazing and memorable experience for our classmates and guests. Unfortunately, the combination of planning issues, communication problems, contract concerns, and the conditions during the event left us feeling disappointed and that we did not receive the experience we paid for.

    Passage Nautical Enterprises - boatcharters - Updated September 2026

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