We made the appointments with Passport Health because our physician suggested a travel clinic but canceled them the next day when I found out the Yellow Fever, Typhoid and Hep A&B series would be PAID IN FULL by our insurance. I've giving them a 2-star review because I never expected a place that COULD apply a claim to your insurance would not do that. Hmmmm.... why don't they? $$$? Got all the shots at Walgreens for FREE and Walgreens submitted the claims to our insurance. read more

Least helpful place in regards to travel health. You're better off doing the research yourself and getting required vaccinations from Walgreens or CVS. Save your time and your money especially if you have a last minute trip booked. Urgency isn't one of their strong points and they could careless about your health. read more

Sharon is the RN who helped me at Passport Health and she is so wonderful! She was friendly and didn't just get your information and give you your shots and kick you out. She took the time to ask about your trip and gave some wonderful tips. It made the experience of having to spend money on vaccines and actually have to get stuck with needles so much better. Passport Heath gives you a wonderful personalized book for your trip. It has details about the vaccines, travel tips, safety tips, embassy's locations and numbers and all kinds of other info. Highly recommend Passport health for your traveling needs. They do passports, vaccines, etc. read more

Passport Health - Health & Medical Near Me - Albuquerque, New Mexico

This is the second time I visited Passport Health New Mexico. The first time was a business trip to Africa and this time it was a family trip to Thailand. We went as family and it relieved a lot of our travel anxiety to have all the risks covered in the personalized packet, page by page. Our nurse even told what vaccine WAS NOT necessary for our trip. We all got our vaccines, yellow vaccine cards updated, and we were on our way. We opted to pay the $15.00 to have them file insurance for us. I know most insurance companies do not cover vaccines but it was worth a shot (haha) to have them do it for me. Even though I couldn't have been happier on my first visit I called around (including my own doctor-who doesn't even carry most vaccines) and they were the most affordable. You definitely get what you pay for - up to date information, efficient service, and quality personal. Side note: we even had some questions AFTER we returned and they couldn't have been more helpful! read more

Do not go here, unless you have more time, money and patience to deal with their rude and incompetence. Very disappointed, paided all the fees, went to both appt. Did everything ee were suppose to do. They neglected to turn in the proper documents to USCIS for my spouse, attorney did not catch this mistake, also. We were rejected for green card. Flipping fail on behave of a hard working citizen, doing everything by the book. Now we are forced to go back pay an additional $450 for 3 more shots, due to their negligence. The sad thing about America, is poor work ethic and undereducated individuals, holding the key to your life, if you use them, better be educated in exactly what it is you need and do not rely on them to hand you the proper documents. They will create a denial in your application. This week we should be receiving him green card, instead we have to fork over almost $500 more money, we need for the household. I have NOTHING positive to say. They SUCK. P.S. USCIS also mentioned them being under investigation for negligence also. They were recommended by the attorney, who I am NOT happy with either. They do not deserve any stars read more

I had a similar experience to Kathy. I booked an appointment online. I was required to enter my credit card information as well as my insurance ID provider information . I received a phone call the day before to confirm my appointment and nothing was mentioned about insurance. I received an email as well as a reminder for my appointment. When I arrived to the location I noticed a sign on the wall that stated that they did not take insurance. Wait, what? How could this be after I was required to give my insurance information to them? I asked the receptionist and she was VERY rude. She said that it was in the email I received. I responded, "where?" In the middle of a very large paragraph in the smallest font it slides in "we won't process your insurance claim for you". The receptionist snarked at me "it's readable". It seems that she is used to disappointing people. Yeah if I zoom in on my phone now it is legible. But I felt like I was just scammed. I was able to speak to a nurse and she was very kind and helpful. But the receptionist should be reconsidered in her position as she has no customer service skills. So sure, I'm sure you can receive vaccines here for a lot of money. So if you don't have insurance and want to spend a lot of money, go for it. P100% a scam company. (Just wanted to update after the company responded. They will submit your claim to insurance for a FEE. I received all my TRAVEL vaccines for FREE at Walgreens through my insurance. I recommend no one to go to this place). read more

The clinic was able to schedule me quickly, and my visit there was quick. The staff was extremely kind and informative. There was no waiting time, and my results were ready on time. I loved the office decorations featuring photos of clients traveling to exotic locals all over the world! I highly recommend them. read more

When traveling abroad, it's hard to imagine doing any better than Passport Health. First they are warm, welcoming, professional, and they actually respond promptly to email or phone inquiries. In my appointment they took the time to thoroughly address every health prophylactic treatment and recommended vaccination. They provided exceptional travel supply options such as first aid kits that include electrolyte salts to treat travelers diarrhea. Vaccination injections were painless & they helped plan them to prevent post vaccination sequelae. Before you leave they provide you with a large bound travel itinerary including consulate locations, all health related risks and how to prevent / treat them. It's awesome! Before I left for my trip I had symptoms that I worried might have been an infection at the vaccine site. Immediately went to urgent care & they said I was fine--large and temporarily swollen response which it turns our is completely normal for yellow fever vax, and meant I was now making antibodies to that virus. Before I could leave urgent care I had a call from Passport Health telling me the exact same thing. Awesome! On my trip about 10 days after getting over 30 mosquito bites in a malarial zone (and having forgotten to pack my anti malarial prophylaxis they prescribed & recommended) I began to have extremely high fever, chills & other sick symptoms consistent w malaria. Called them out of country before I returned from South America & Nanci was right there for me. She said NO don't take anti malarial meds just yet. She did some research right on the phone & told me I was in a dengue & possibly Chikunguya zone (no treatment avail for either) and that taking anti malarial meds if I didn't have it would make me much sicker & "muddy the waters of diagnosis". She said get to an ER that can test for malaria. She gave me her cell number (amazingly thoughtful) & began replying to my first message right away. Even through the night when I felt miserable tired & wanted to wait to the next morning to get tested--she said that's a bad idea and could get worse. Luckily, I had prepurchased travel insurance which included concierge service that found nearest hospital w all necessary tests (some of the nearby facilities didn't have them--big time saver). ER's are never fun but getting Malaria, Dengue & complete WBC panel back normal by early next morning let us know I probably had some kind of bad stomach bug and nothing worse. Nanci saved me from taking unnecessary meds--as a natural health devotee & natural medicine practitioner that means the world to me. Began to get better within another 24 hours & enjoyed the rest of my trip. On return home, I was astonished to receive a followup phone call from Nanci, wanting to make sure everything turned out well & see if I had any return questions or concerns. Professional, caring, organized, and with followup care that was included with my initial consultation price? I'm sold! Passport Health, I'll see you before we venture to SouthEast Asia next year. As long as I'm in NM, I plan for this to be my travel health clinic. Happy to pay out of pocket for such remarkable care. Thanks Nanci! read more

I recently visited Passport Health for vaccines (recommended by our HR Dept) associated with my upcoming business trip to Africa. This was my second international trip and my first trip to Africa. Well, I wish I had found this company the first time around. The staff was so friendly and welcoming. The nurse who conducted the travel counseling and vaccine session was so informative and educated about my area of travel. I was nervous about the trip in general but was so much more confident after my appointment. The travel health advice she gave me absolutely rang true throughout my entire trip. I am happy to report that true customer service is alive and well at Pasport Health New Mexico! read more

Very disappointed. My fault for not checking my insurance more carefully, but when I called Passport Health, they were very clear in stating that insurance doesn't cover travel immunizations. NOT TRUE. Here's what my insurance plan says for an in-network facility: "Travel immunizations 100%" Guess what? CVS is in-network, keeps the vaccines on hand, and no appointment needed ... and covered. Yes, Passport Health gives you a nice booklet (which cost nearly $100 in office fees). Also checked the price for TDAP shot. At Passport Health, they wanted $76. Other options (CVS, Costco, Walgreens) were $50 or so, IF your insurance doesn't cover it. Most insurance plans do cover TDAP as a preventive. Skip Passport Health. They were deceptive from the start, and unwilling to help when I realized my mistake. Even if your insurance doesn't cover the travel immunizations you need, you can get them cheaper elsewhere. read more

Do NOT use this place! They misrepresented their services to us and we ended up having to pay out of pocket. They solicited, and we paid for, their insurance filing services, only to learn that they had several times incorrectly submitted our information, resulting in a denial of reimbursement by our insurers. Our insurers later told us we would have been covered absent the mistakes by Passport Health. After trying to resolve the issue with Passport Health's office manager, she just told us our insurers were "wrong" and there was nothing she was willing to do. Thoroughly unhelpful and rather shady. Avoid this place at all costs. read more

pricey, but good service. i was referred here by Pres. my nurse was efficient, brisk + fast talking- she gave me all the info i needed for my last minute trip to haiti. she helped me assess my previous vaccine history to figure out what to recommend for this trip. this place is pricey- $45 for the visit alone. add to that malaria medication ($84.50), typhoid vaccine ($85), and insect repellent kit ($22), the total was a fair chunk of change, but since it was a last minute trip, i didn't have time to shop around. also, my insurance doesn't cover malaria/typhoid. if you have time, call your pharmacy to see how much they charge for meds + skip the insect repellent kit; you can buy the same stuff elsewhere for half the price. i paid for convenience. read more

The people at Passport Health are some of the most professional, friendly and endearing I have ever run across anywhere. There were no problems getting appointments, even last-minute, they explained everything and were very matter-of-fact about what to expect after receiving immunizations for various diseases. I cannot recommend them enough. read more

Though Passport Health gave good travel advice there are several things that I found questionable. First, they won't even let you make an appointment unless you give them your credit card info. Second, if you cancel less that 24 hours before your appointment they charge your card the full consultation fee which is $50. If you cancel before 24 hours they still charge you an "administration fee" which I think is ridiculous. Also, if you would like them to bill your insurance that is another $15 fee. I went in for 6 vaccinations and luckily I asked for my total before I got the shots.... $585!!! I almost fell over. Just as I was about to hand over my credit card I decided to leave without my vaccinations because something just wasn't right to me. I'm so glad I listened to my gut because I immediately called Sam's Club, Costco, and Walgreens to find that they offered the same service and vaccinations for half the cost. I ended up at Walgreens where they gave the same consultation for $20 and they talked to my insurance company right there to make sure they could get me the best deal on my immunizations. What did I end up paying for my vaccinations? $25 And the moral of the story is...go to Walgreens! I did have to call up my doctor for a Malaria prescription but that was the only thing Walgreens could write for me. read more

Passport Health New Mexico is a must for anyone traveling and requiring health screening, vaccinations, and general safety information. The staff is caring, professional and very knowledgable. The printed material pertaining to the Countries we were going to visit was full of helpful hints and safety precautions. We have updated all of our vaccines and our vaccination cards are stored with our passports for the next adventure we take. read more