Multiple problems, but the staff is the biggest one. The pool staff is by far the WORST anywhere. Rude and very unhelpful. If you have kids, they tell you about the pool to get you to join. BUT the pool is regularly closed. When it is open, they definitely don't want kids nor families there. Pretty much no way a child over the age of 4 can swim, bc they are too big for the kiddie area (which is rarely open anyway), but also the "rules" about big kids swimming changes at the whim of who is working that day. If you ask a clarifying question, they are rude and unhelpful, not to mention unprofessional. The "lifeguards" are all snotty 20 year olds who make it clear they don't want you there. As for the workout area, NO rules are ever enforced: people hog the machines, don't wipe them down, and block the track. Despite all of this being against the rules. But staff doesn't correct them bc they don't enforce the rules. The locker rooms say "no kids of opposite gender" and "no phones allowed", both for the sake of privacy for people undressing. BUT people ignore these rules. Good Luck to you if you attempt to get staff or management to enforce the rules, bc their staff will gaslight you and treat you like YOU are the problem, if you want a rule enforced OR if you raise a concern about the rude rude rude condescending staff members. This place is only there to serve the staff and their buddies. Do yourself and your family a favor and go elsewhere. read more

$30.00 surcharge for returned payment fee, when their payment portal is terribly designed with no option to cancel membership. Unintelligent low perceptious staff. Not fun to stay at. read more

The staff almost never knows what they are doing, constantly place you on hold for extended times or neglect to even answer the phone. It's way over priced for what you get. Their online system is the WORST and they always say they will "look into it" then proceed to do nothing. Go to any other gym. The extracurriculars for kids are a JOKE. Don't waste your time. read more

amazing way to socialize my kids with other children. the staff is always amazing and so helpful. I highly suggest this place :)

Growing up as a child, I have always belong to a Y - mainly b/c of the indoor pool and swim team. This place is extremely family friendly and for the more experienced crowd. Since I don't have children or fit any of the typical categories, I honestly was hesitant to join. Germs everywhere is not really my thing. This is the deal, I don't permanently live in the Springfield, area - but I am here a lot. So - I really needed a gym with classes w/ no contracts. The location is perfect for me and near farmer's park with the ONLY Les Mills specific body pump class in the entire city of Springfield. Really? If you love body pump as much as I do, you seek this out. If you drink and eat out as much as I do, you also need to seek out those Grit classes too. Since I was not feeling Orange Theory, the Crossfit schedule really doesn't work for me, and I wanted options of early morning classes/a real gym - this place is perfect. The hours are not 24h like Genesis - but that is ok (5am-10pm). Things to Note: 1) Y member gets you into any Y in the country (almost all - check w/ the specific location). 2) $42 a month, no contract with a $50 join fee (which usually can be lowered). Honestly, this is slightly pricey as a single adult for this area (especially if u have multiple memberships like me) - but they have really good family rates, college rates, etc. The rate supports the local community and worth it if you have a family or two adults in the same household. You can not/should not place a number value on health. 3) Lots of decent equipments and open even at prime time 4) Studio A/rooms for classes is an open classroom for up to like 50 people. I would get there slightly early b/c there isn't always enough diverse weights for everyone (especially if you are picky like me). 5) Older facility but pool access, basketball courts. 6) Really nice staff. Like even the high-school teenagers that work the counters are very knowledgable and professionals. Was I that well mannered at 14? 7) I don't shower here. I can't, too many kids yelling - but I'm sure it's fine. 8) Mix crowd of all range of fitness to make anyone feel comfortable. No one is checking out your new Lulu Lemon outfit here. 9) 2 free guest passes in a year period if you don't want to join. So the Y exceeded my expectations as a single adult, if you have a family - there is no reason not to not become a member of your local community. read more

Pat Jones YMCA - Gyms Near Me - Springfield, Missouri

The Y's limited weekend and evening hours are inconvenient and have me considering discontinuing my membership.

After COVID-19 disrupted the spring football season that my child was enrolled in I eventually received an email informing me that the season was being postponed indefinitely and my 80$ enrollment fee would not be refunded but that it would be placed on my child's account for future use. I phoned the YMCA on 07/21/20 and was told by Ms. King that they would refund my enrollment fee but that it would be issued in the form of a check with a lead time of 14 days. I was told to send her an email at kking@orymca.org with my child's date of birth and our mailing address so that they could process the refund. As of today I have received no refund AND I have yet receive an answer to any of the emails I sent requesting a resolution to my issue. read more

I don't complain about much but visiting this YMCA made me make a Yelp account it was so awful. The staff when we first came in kept giving us dirty looks because we were just simply asking questions. (We aren't locals so of course we are going to ask questions) We then proceed to get our swimwear on and go to the pool. Not ever being there before we thought we were aloud to take our children who are 2 and 4 to the kid section, our kids got told they were not aloud to until a lifeguard was there.. Okay that is fine. Then we wait for the area to be opened about 5 minutes later and my daughter goes through one of the streams of water and is running IN THE WATER INTO THE POOL and get yelled at by the lifeguard on duty, my daughter didn't understand what she did besides being a kid. I understand running around the pool but in the water? She did run outside of the pool and we kept getting onto her, the staff told us, HER PARENTS, that if she didn't quit she would be sitting out of the pool. What the heck?! We decide to go to the hot tub, and my child gets a toe in and they start whistling and yelling no kids in the hot tub. Okay. So we just get in the main pool and tried to enjoy it for as long as we could considering we had just paid $20 to swim. Then my wife got some water weights and was just trying different exercises and things with them and she had them under her arms.. They went out of their way to walk all the way around the pool to tell my 22 year old wife that she is not to be putting them under her arms because thats not what they are used for. This may not sound bad to others but it just seemed like we were children being scolded at by our parents for 2 1/2 hours because they just kept on finding things to get onto us for. read more

A unique blend of chlorine, sweat, and laundry soap mingle to produce the characteristic YMCA scent. It will be the first thing that greets you upon entry... even before the employees at the counter. I have been frequenting both this south side YMCA (and the downtown branch) for several months now, and have accumulated a number of observations. YMCA tid bits to be aware of: -People who actually sanitize their machines are bordering on being the minority. A pre-workout wipe down is a must -The rates are pretty fair and lower than other places in town -They offer a student discount -There is NO yearlong contract commitment -The mid morning crowd annoyingly has a number of ladies who feel the need to get gussied up just to exercise. I can't take their efforts seriously... It seems that they are merely trying to be seen. But hey, maybe you could find a date at the Y too! Early to mid-mornings mean an influx of elderly, middle aged women, and rippling meat heads. Frankly it is overcrowded, and I often have to compromise my workout routine due to lack of availability on the machines. However, this has forced me to try out and even like other exercises and otherwise overlooked equipment. For many of these morning frequenters, the YMCA seems to be a significant source of social engagement. After their workouts, the elderly (and likely retired) spread out in the common space on the main floor as they leisurely sip coffee and chatter away. This activity coupled with the bible phrases and "inspiration" on the wall too closely resembles post church gatherings for my comfort. But once you escape to the second floor, the churchy crap will be a distant memory. Afternoons can bring a real mix of people... College kids, older crowds, and those people whose day doesn't begin until noon. Beware of the lunch hour though as overcrowding will again occur as people sweat away their lunch break. Late afternoon is actually my preferred time to hit up the Y because it is least crowded, and I can usually catch an episode of No Reservations while I get physical. Evenings draw in the post work crowd. These people typically don't lolly gag since they are trying to cram in a workout session to an already overflowing agenda. You should probably just stay out of these folks' way as they sometimes get a little maniacal about their routine. The last hour of operation is usually the least crowded, and the easiest to get around in. It might not be the best time for the body or your schedule to work out, but the lack of crowds make this twilight hour pretty appealing. The weekends are a mix of everything. Peak times are of course in the afternoons on Saturday and Sunday. All in all, this place is A-OK... not amazing, or incredible. But hell I'm on a tight budget, and the Y provides a decent enough of a workout space for me. read more

I have never belonged to a "Y" before and am pleasantly surprised by it. Very clean and organized. I would give it 5 stars if not for a few problems: the pool is very warm water temp wise, they run out of towels frequently upstairs and after witnessing the manager be rude to the check out guy while wearing her YMCA t shirt at the Firehouse subs I was a bit put off. Hope she was having an off day and it isn't a normal attitude for her while representing the YMCA. read more

My wife decided to sign us all up for memberships at the YMCA. Although the downtown one is closer to us, we tried this one out when a couple things were closed for the day at the downtown "Y". I must say this one is a much bigger facility, with much more in it, but wow, is it ever packed. The track and weight room are bigger, which is what my wife and I really like, the pool is bigger, but a bit colder than the downtown one. I think the main reason my wife likes the downtown one is it's quieter, closer to the house, and the kids love the rock wall at the downtown facility. To be honest, if it were up top me, I'd choose the south side one over the downtown one, but we would need to start finding times when they aren't so dang crowded. read more

I will forever love the Y! The front desk staff always greet me with a nice welcome and a smile. In fact, nearly every staff member I see around the facility always give me an acknowledgement. All of the equipment is up to date too! It's usually pretty busy between 4:30-8 so I don't usually go then. But the early afternoon is slower. All in all: love the y! I'll be a lifetime member read more