I have been a customer of Feldmar Watch Company for years. I don't visit often since I typically go in only for repairs, but whenever I do, the service and workmanship truly impress me. I recently came in to add a link to a Hermès Apple Watch I bought for my husband. The band was too small, and Hermès does not offer individual links. I brought in an off-brand link that claimed online to fit, but it didn't. To my surprise, my salesperson, Caleb, was determined to find a solution. He and the watch repair specialist decided to reshape the link and polish the metal to create a perfect match. My husband and I genuinely cannot tell which link was added. The price was extremely reasonable, and Caleb seemed just as happy as we were to achieve a perfect result. I highly recommend Feldmar Watch Company. read more

Feldman Watch Company is AWESOME!!!! With the Apple Watch craze that began in 2015 I had not worn my Rolex Datejust watch in over ten years. After realizing just how intrusive my Apple Watch was (constant messages, access to emails, calls ....). I'd had enough so, my husband took my Rolex to Feldmar for maintenance. After about six weeks my watch was in pristine condition and ready for pick-up. The entire process could not have been any better. You will not be disappointed everyone is so friendly and professional. Thank you read more

Feldmar Watch Company - Watches Near Me - Los Angeles, California

If you are looking to buy a watch look no further. You will find so many brand of watches here for men and women. Designer watches and more. The store is spacious and well designed. Customer service is friendly and professional. We are looking into purchasing a watch for my son so we came here first. The selection is great. There is something for everyone. Any budget. We are looking forward to making a purchase once we know exactly what he wants. We will be back. Thank you Feldmar Watch Company for being amazing read more

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This place is awesome. I got my latest watch from here and couldn't be happier! Not only do they have a huge amount of watches/brands, their customer service is amazing. I got to work with Garry Chen, and this guy is a huge watch enthusiast. Not only was he knowledgeable about everything watches, but he was a genuinely cool dude. Would definitely do business here again. read more

Feldmar Watch Company - Speedy - Watches Near Me - Los Angeles, California

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Feldmar is my go to in LA for watch repair. They've always done excellent work and it's fast. An AP Royal Oak that I had sent for a complete 3 month service to the AP official factory service center still had issues with the crown so I took it to Feldmar and they fixed it immediately. They also fixed the quick-set function on a Submariner. I think the repairs all took less than a couple days. If you have a quartz watch, it's also a great place to have your battery changed while you wait. They do water resistance tests with the service. Feldmar has a nice selection of new watches and I've always found the service to be very courteous. I like the no pressure vibe here and it's a pleasure to shop. Family and my watch collecting friends all love this store and I've driven them all here at some point. My mother was able to order the hard to find original rubber straps for her 1980s MDM Hublot watch here. She was so happy. I took my dad here once when he was visiting L.A. and he had so much fun buying multiple Victorinox Swiss Army "Officer" watches. And another friend of mine that I brought here purchased a very hard to find Rolex GMT 116718LN (which they must have sourced on the resale market) and he absolutely loved it. Lots of easy metered parking on Pico Blvd. read more

I came to pick up an expensive gold watch that I serviced and came out with a beautiful tote bag. Meant more to me than the watch. Please come in to Feldmar for all your watch needs. I have been coming here for over 20+ years. A women can't reveal her age. I have been treated with the utmost respect and class. Service has been in and out. No waiting to put in a battery. You will thank me after you have come into Feldmar with your purchase or repair. read more

Feldmar Watch Company - Watches Near Me - Los Angeles, California

I purchased an Omega watch here and had a great experience. This was my first omega and Datis was very helpful and worked with me on the price. Overall it was a great experience and would definitely go back and purchase my next timepiece there! read more

Went to Feldmar for an adjustment and spoke with Vivi . She has an enormous amount of knowledge when it comes to watches . She answered all of my questions and let me try on a few watches with a smile. If you have questions or want to see a specific watch run and go see Vivi for the best customer service . What an absolute gem Thanks Vivi for all your help . I will be backs soon. read more

Avoid Feldmar Watch Co. - Dishonest and Misleading Business Practices I am extremely disappointed with Feldmar Watch Co. and feel obligated to warn other collectors. What was promised to me as a smooth, trustworthy transaction turned into a nightmare of lies, excuses, and complete disregard. I dealt with Vivian, who came across as friendly and trustworthy at first, but quickly it became clear it was only about locking me into a sale. I was pressured into wiring money (non-reversible), only to learn afterward that the watch wasn't even in stock and had to be ordered from Germany--something that was never disclosed before payment. When I asked to cancel, they falsely claimed it was a "custom order" and refused. Weeks passed, my trip was postponed twice, and the watch I paid for never arrived. Both Vivian and Scott (the owner, as I was told) eventually stopped responding altogether. This is not just bad service--it is dishonest, misleading conduct. Feldmar promotes itself as a premier watch retailer, but based on my experience, they cannot be trusted. Collectors and customers should think twice before giving them their business. I will be sharing this experience widely so others don't fall into the same trap. read more

Feldmar Failed Me -- $15K Mistake, Ignored Messages, and Zero Accountability Over the years, I've spent seven figures with Feldmar. I've supported them loyally because I believed they valued relationships and took care of their clients. My recent experience -- specifically with Jimmy -- proved that couldn't be further from the truth. I purchased an $85,000 Zenith gold watch, which came on an alligator strap. I asked Jimmy to order the matching gold bracelet for it and wired $15,000 in full before the order was even placed -- based entirely on years of trust. Two months later, the bracelet finally arrived -- and it was wrong. It didn't include the diamond-set end links that were clearly meant to match the original watch configuration. When I flagged the issue, Jimmy's response wasn't accountability. It was deflection. Here's what he said: "But the other issue is that when you ordered the bracelet, there was no mention of any diamonds on the end links. This watch is not sold with a bracelet. This one was custom made for you." In other words: we made a custom product, we got it wrong, and now it's your problem. But it gets worse. When the watch was delivered, it was also sized too small -- completely unwearable out of the box. And again, no responsibility taken. No apology. No offer to fix it. And now? Jimmy is ignoring my messages entirely. This isn't just a $15,000 mistake. It's a breakdown of service, professionalism, and basic decency -- toward someone who has been one of Feldmar's best clients. If this is how they treat a long-standing, seven-figure customer, imagine how little they'll care about you when something goes wrong. Luxury watch buying is built on trust. Feldmar have shown they don't deserve any. read more

Feldmar Watch Company - Watches Near Me - Los Angeles, California

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Had a really good experience at Feldmar. Ricardo was very helpful, took his time, and answered all of our questions with no pressure what so ever. Will definitely be going back. read more

iconic watch shop in the heart of Los Angeles... Some of the best and most knowledgeable staff you'll ever meet read more

Feldmar Watch Company - Watches Near Me - Los Angeles, California

Feldmar Watch Company -- A Serious Warning to Fellow Collectors As a lifelong watch collector who has purchased from respected dealers and boutiques around the world, I never imagined I would have to write something like this. But my experience with Feldmar Watch Co. was so deceptive and damaging that I feel compelled to warn others. From the start, I was misled. Vivian, the sales representative I dealt with, initially came across as friendly and knowledgeable. I believed I had found a trustworthy professional. That illusion disappeared once money entered the picture. I was pressured into paying by wire transfer only, under the pretense of getting a better deal -- meaning no credit card, no buyer protection, and no recourse. After I sent the wire, I discovered that the watch wasn't in stock at all, despite being told otherwise. Only after payment did they reveal it had to be ordered from Germany. This was never disclosed beforehand, and I had made it clear that I needed the piece in time for a specific event. They knew I wouldn't have agreed had they been honest, and they withheld the truth deliberately. When I tried to cancel upon learning this, Feldmar claimed it was a "custom order, non-refundable." That was false. The watch is a standard catalog model, not custom in any way. This excuse appeared to be a tactic to block my refund request. Over the next several weeks, I was strung along with false promises and evasive communication. Vivian even said she would "speak with the CEO of Glashütte Original" -- a claim that now seems designed to stall for time. Each week brought new assurances and new delays. Eventually, once it was clear I had no recourse, both Vivian and Scott (the owner) stopped responding altogether. This wasn't just poor service. It was predatory conduct -- marked by deception, refusal to take accountability, and total disregard for transparency. Feldmar took my money, failed to deliver the product, and hid behind false claims to avoid issuing a refund. Feldmar markets itself as a premier destination for fine timepieces. In my experience, nothing could be further from the truth. They presented misleading information, used questionable sales pressure, and ultimately vanished once they were paid. I am pursuing this matter through proper channels, but I also believe the watch community deserves to know. If you value honesty, transparency, and professionalism -- do not do business with Feldmar Watch Co. There are many reputable dealers who treat collectors with respect. Unfortunately, Feldmar is not one of them. read more

Hi my name is Jossef, I'm a first time watch buyer. I got help from a lovely and friendly person named Freddy. He made a special order for me on the type and model watch I wanted. When the order arrived Freddy was so helpful when explaining how to use the watch. Freddy, thank you for your assistance and above and beyond customer service. I highly recommend this business. read more

Excellent selection! They had some brands that I had never seen in person before. Hunter helped show us around the store and she was very friendly and helpful! I will absolutely be going back for all my watch needs! read more

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I was distraught. My favorite watch had stopped working and still did not work after replacing the battery. I have been to Feldmar before and have always like the staff. Friendly, courteous and helpful. My wife's watch had stopped working also so, we loaded the beast (Sophie, our Cavalier King Charles Spaniel) and ventured to the west side. Ben greeted us with a smile, took both watches in the back as we browsed the great selection of watches on display. Ben returned 10 minutes later with both watches. Both watches were working and Ben said my watch had become magnetized and he de-magnetized it. Great work and for a nominal fee too. We were off in 30 minutes with 2 working watches. BTW the other watch company that replaced the battery in my watch wanted $500.00 for cleaning and repair. I'm happy, my wife is happy and my dog is very happy. read more

Feldmar Watch Company - Watches Near Me - Los Angeles, California

I've been coming to Feldmar Watch for decades now and watched it morph from a funky, crowded space where you jostled with other customers in the narrow aisles to the spacious, elegant experience it is now. It is the only place I will take any of my watches to be repaired. They are old world craftsmen when it comes to that and take on any challenge. They have crafted custom parts for vintage Seiko's from the 60's when they couldn't find them. They have doggedly tracked down hard-to-find clasps and other parts. Recently Sam spent weeks finding one for an older model Baume Mercier I own and called me at least three or four time to keep me apprised of her progress. Service par excellence. You can trust Feldmar with your most precious timepieces. read more

Feldmar Watch Company - Feldmar is a beautiful place to browse timepieces. - Watches Near Me - Los Angeles, California

Beautiful store, and excellent customer service. Needed a quick fix and they took excellent care of me. Highly recommend!!

I took my Alpina Startimer to Feldmar for servicing as the GMT hand no longer aligned properly. Feldmar sent it away to be fixed under warranty, informing me it might be "a couple months" before they got the watch back. I received the watch (wait for it) SIX months later! Further, the watch no longer runs AT ALL. Probably the worst service experience I have ever had, regardless the business. If you have a watch that needs servicing you're more likely to get your needs met by taking your timepiece to your vet. Whatever you do, do NOT take it to Feldmar Watch Company. read more

Within the last two months, I've bought two watches from Feldmar. The staff are very knowledgeable, friendly, and helpful. I like the vibe of the store, as well. You're taken care of, but you aren't smothered or hard-pressed. I also like sitting down at a desk with a Feldmar associate while I make my purchase and the sale is completed. Nice touch. It seems old school and personable, which I love. I buy less expensive watches, yet I'm still treated as if I bought a top of the line watch, and I appreciate that. Feldmar has earned my business and I will return to them when I buy my next watch. read more

I love it when referrals work out. I had a very positive experience today as a first time visitor to Feldmar. My associate, Gary, was pleasant and knowledgeable which made it easy to complete my purchase. I'm very happy with the watch I purchased. It makes for a great addition to my collection. read more

My husband needed his Shinola watch battery changed and this place is the only authorized service spot to get it done in LA outside of the Shinola store in Venice (west side yuck hahaha jk jk). I called first to make sure I didn't need an appointment (they don't) and came in a few hours later on a Saturday. This is a proper time piece shop! Like the selection is immense; various small brand "shop in shops" insides from Movado, Cartier, Rolex etc. Something for everyone! My service took a bit longer than expected (maybe 20 min) but it was busy. Staff was kind and efficient. I'll surely consider this shop if I ever need a proper watch! Thank you! read more

Have been buying from Feldmar for the past 3 years. Love working my Jimmy my main contact there but the whole team is great! They have an amazing selection and also have a watchmaker on-site who has been able to do repairs that I otherwise would have had to send out for service for god know how long. I've been to almost every watch shop in Southern California and Feldmar is where I buy. It's not even close to me (1.5hrs) but I only spend money with people I like read more

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Absolutely the best place I know of to buy a watch in L.A. I've purchased four in the last few years with Vivi who couldn't be more helpful or knowledgeable about the watches that I've been interested in, and then procuring them if it had to be ordered. And last but not least, the prices have always been very fair. read more

Have been coming here for all my watch needs since the last century, and that will never change. This is an American horological landmark with the best expertise, and very friendly, organized, knowledgeable staff across the store. read more

Feldmar Watch Company is a watch lovers paradise and Gary is amazing! Not only is he a walking encyclopedia on all things horological, he is a genuinely nice guy. Knowing that the watch we wanted to purchase was being sold somewhere else, he still took time to answer our questions and even more appreciated, didn't try and sway us or sell us on something he had in store. Instead he went out of his way to educate us about the watch we were interested in, explaining what made it so unique and why it would make a great addition to any collection. I really appreciated his expert advice and his time, Feldmar's is a serious watch destination, and Gary is a serious watch guy, whose personal collection would make anybody a little bit jealous. Just ask him about his instagram...and then buy a watch! read more

top notch authorized watch dealer. Ive purchased a few pieces from them, and service was outstanding. I also brought in a piece I did not buy from them for help with servicing it and they were more than happy to help. They also explained how the service process works, if and when I would be charged and how much. I got my watch back in good working order as expected, in a faster time frame than predicted. If there is one caveat to this store, its the selection of brands they carry. Not really a fault of theirs, as I learned from Freddy Y, who explained that it is out of their control whether or not a watch brand will make them an authorized dealer, so as much as they want to carry certain brands, sometimes they just cannot for many different possible reasons. They have a few free parking spots in the back and you can go in the back door. Otherwise you can try finding street parking out front. The store itself is clean and spacious, and all the staff are friendly. I live an hour away, but will happily come back to them again and again. Would recommend so long as they carry the watch you want. read more

Just purchased a new Omega Speedmaster Pro (3861) and could not recommend Feldmar more. Lorel Munroy was an absolute joy to deal with and her attention to detail and helpfulness was pure pro. Please consider them the next time you desire a quality watch. Many incredible brands and no BD like at many ADs. read more

The professional advice was spot on, the purchase of a timepiece was quick and easy, shipment was fast.

Had my grand fathers watch repaired. Dial came back heavily damaged. Wasnt told about the damaged. Went to pick it up and saw it. Tried to get some info regarding the damage. Haven't heard back from the rep, Benjamin. 2nd watch I've talked to them for service. read more

Feldmar Watch Company - Omega wrist watch - Watches Near Me - Los Angeles, California

my first purchase from feldmar was online from washington state. it went very well. i received a phone call to confirm that i'm a legit customer. i appreciate the effort to assure my card's mine, and was not fraudulently used. i'm sure some people would find that off-putting, but i think it's a responsible business practice. i was charged appropriately & i received the merchandise well within the time suggested by the website software. it was a fine experience, i recommend feldmar watch co as a retailer. read more

Once again, Feldmar went above and beyond to take care of me. My Cartier watchband needed a screw replaced and another watch needed a new battery. Feldmar fixed them both FOR NO CHARGE. Amazing customer service. Thank you so much!! read more

I found the staff at Feldman to be very attentive, knowledgeable and friendly. I have purchased two limited edition watches from them and everything went very smoothly. read more

The best watch repair company around!!!! The only place I'd trust my watches to be repaired!

My first time visiting this store and was immediately greeted. Honestly a beautiful and comfortable store. Elie S. was very knowledgeable about the speedmaster I came in to see, and we had a very nice and honest conversation about Rolexes, tudor, omegas, and the watch market in general. I felt safe, comfortable, and confident purchasing a new piece from Elie at Feldmar. I will be returning here for my next purchase. read more

Feldmar Watch Company - Omega speedmaster professional reference 310 - 002 sapphire - Watches Near Me - Los Angeles, California

Amazing store! They have so many watch brands and Ben was awesome answering questions and ordering the watch I wanted since they didn't have it in stock at the time. Definitely will be back when I'm ready for a new watch! read more

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Ahmazing customer service!!... Once I arrive, I realized it was like a watch department store with tons of selections of gorgeous watches! However, I was looking for a repair shop to fix a custom clock I had purchased that never worked... From the kind security guard who reassured me they could help me... although the store was busy, I was greeted and offered assistance immediately... then another associate personally worked on my clock with success but still need the touch of the repair person... in total the 4 men that I was in contact with were all kind, helpful, and best of all... my clock that has sat in a box for over a year is now finally working! Thank you! I highly recommend! read more

The lady who greets you is really very nice. She is friendly and courteous . Try her prices are reasonable and the work is professional.

Great place and tons of amazing watches. Very professional. Dropped my Omega Seamster in to get its bezel spring changed. Haven't got it back yet, but can't wait read more

I needed help with something small. Feldmar took care of it in minutes, and declined any payment for the service! So nice!! Also, their showroom is beautiful, decorated with some real museum pieces here and there. A pleasure to visit. read more