I am giving this office an overall three, because the staff and hygenist are exceptional! Dr. Patel on the other hand leaves little to be desired. I don't find him to be friendly at all. In my opinion, he doesn't like for you to question him about work that is to be done. Almost as if he is offended that you are questioning what is going on with your oral health. Also, be wary of him pushing you for lumineers if you have a bonded tooth that is chipped. If you can afford the $1200/tooth upgrade fine, but if you are on a budget then expect to have him be aloof and treat you coldly for the rest of the time you are in the chair.
I have been going to this office for three plus years, and I do plan to find a different dentist, because I don't feel like my business is appreciated by the person it should matter most which is the dentist himself.
Office is clean, plenty of parking, staff is exceptional, technology is up to date with many of the higher end dentist you would find in downtown Chicago, but Dr. Patel's attitude leaves little to be desired. Perhaps he will learn better chairside manner as he gets older, but for now I don't see anything changing. read more