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    Pathways Hospice and Palliative Care

    3.0 (2 reviews)
    Open Open 24 hours

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    Caris Healthcare

    Caris Healthcare

    3.0(6 reviews)
    3.3 mi

    My mom is in there care right now. We have not gotten all the things they said would supply but…read morehave not adult diaper, gloves, wipes. She been in there care 4 days and didn't get no medicine from them. I had to call 4 times and on that 4 call that person got a cussing that you wouldn't believe. That's is how I finally just got the morphine only. And has of today she been in there care 6 days now. I would have gave them a worse but that's the lowest it go. So if you care for your family members don't use CARIS.

    Let me start off by saying this is the first negative review I have ever written in my life. I have…read moreworked with many Hospice Companies for over 20 years during my career in the Senior Housing Industry as well as my own personal family end of life events. I recently have experience working with Caris as my loved one was put on hospice originally to help with the loved ones anxiety. Within a few weeks after my loved one had been approved for hospice with Charis, my loved one started to decline and was then assessed to continue on Hospice as an end of life service. At the beginning, the family member that had POA for healthcare had requested that medication be adjusted so the love one would be more alert during the day. As the loved one declined and they put her on end of life service, the medication that helped with the loved ones severe anxiety was discontinued. When I asked how this anxiety would be controlled, I was told that they would take care of it. After the change, My loved one became more anxious and agitated. She would moan, cry for help, and try to get out of bed on her own. It was clear that our loved one was very uncomfortable and in distress. When questioned again about the medication, the nurse became defensive and started accusing the family's decision to try to keep the loved one more alert which was before the end of life process had begun. The nurse would say, yes I hear her moaning and crying out, she does that all the time. That night, our loved one got out of bed, fell, cut her head and received a gash in her leg. After that, the following day, medication was finally addressed. Our loved one finally got the peace and dignity she deserved. Hospice workers should be trained to put the care of the patient first while educating family members on what should be done and why changes are important for their loved one to not suffer. Our loved one suffered for days because this simple rule was not followed . No family member should ever have to see their loved one's life end in this manner. After finally getting the peace and dignity our loved one deserved, end of life came. After the death, The misinformation continued. The cause of death was given by the medical director of Caris as dementia. Our loved one had never been tested for dementia, diagnosed with dementia, or shown signs of dementia. Being certified by the state to conduct assessments to find right placement for individuals and running Memory Care communities for years, I believe I would have recognized the signs. No, I will not use Caris or recommend Caris for end of life services to anyone.

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    Pathways Hospice and Palliative Care - hospice - Updated June 2026

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