This is a professional job by a craftsman that takes great pride in his work. Mike Burpee is the…read moremaster artist that resurfaced our fireplace after a shoddy, poor job was done by another man. Clearly, he's a seasoned mason who treats every job like it was the Sistine Chapel. We cannot say enough great things about his skills and excellent execution of our fireplace repair. Give this man a raise as he makes you look great. TYSVM Mike, you are a master craftsman and we appreciate your work.

I live in Drexel North Carolina. They came out and tore down an old, retaining wall and rebuilt, a…read morenew retaining wall. I was very pleased with it in the beginning then the structure started falling apart. I called and they sent their Worker out. His name was Angel he or owner was supposed to get back with me to repair I spent over $18,000 for the work and it's just gotten worse, cracking and peeling looks terrible.

AMAZING work!!! Exactly what we wanted! We searched forever for someone to do our "modern" concrete…read morefloors and these guys knocked it out of the park. Most people don't have a grasp on what "decorative concrete" really is. We ended up using them to finish our entire bottom floor!

Recently had my pool deck resurfaced by Charlotte Concrete Resurfacing and it really looks amazing…read more Such an improvement. Mike and his crew were on time, professional, and very reliable. Would not hesitate to recommend them or use them again.

I have had a number of calls back to H&B since my fence was installed. no resolution in over a…read moreyear! the latches were mounted in reverse, the hinges were mounted upside down (made it difficult to adjust) I have a total of 12 hinges in my fence and all 12 have broken . H&B replace 4. this is unacceptable for a $4000 fence! I had multiple email responses from the owner and he never returned my call as promised. strongly suggest shopping around and make sure you inspect the fence before paying, you won't get any service from them..

Robby was great to work with. Free and easy measurement and estimate and quick installation. The…read morefence was very reasonably priced and installed beautifully. We had restrictions due to our HOA and H&B was aware and were willing to comply to make sure our fence was approved. We got a 4 foot wood privacy fence that is beautiful! We are very excited and happy to have gone with H&B.

We recently had our wooden deck upgraded to a Trex composite deck by High Level Porch & Patio, and…read morewe couldn't be happier. Marcello gave us a fair price and did outstanding work. He is very detail-oriented, added extra support beams beneath the deck, and even repainted the railing when the job was finished. His craftsmanship and professionalism exceeded our expectations. We highly recommend High Level Porch & Patio to anyone looking for quality work!

We hired High Level Porch and Patio to build a Screened Porch Addition to our home. The project was…read morea 420 sq ft addition with a fireplace, accordion folding door, hardscape, small covered deck off the porch and stairs. This was the second project we have used this company for after seeing the results a year earlier on a newly designed and built deck by them. The business owner, Marcelo Costa, has assembled a team of professional craftsmen to deliver a meticulously completed project. Some important items include excellent communication, job site cleanup, respect for property and exacting standards. The ability to make small changes or additions on the fly during the project are met with a "no problem, we'll take care of that for you" attitude. High quality materials and workmanship at a very fair price with no 'nickel and diming'. We are absolutely THRILLED with the completed project. This contractor delivers high quality and stunning results!!

previously had a fence installed by The Fence Doctor. I just want to say how awesome this company…read moreis. The owner, Claudio, is extremely professional and respectful. Not only did the fence look beautiful, his guys, who were courteous and respectful, were actually wiping it down when they were down installing it to make sure it was clean. I never saw that before. I highly recommend this company to anyone who needs a fence installed. If I could give 100 stars, I would!!!!!!

Does not return calls to customers. Have seen where others have complained about this as well.read more

We contacted Metropolitan after an ice storm and early spring about a 50 foot span of guttering…read morethat fell from the weight of ice. Within four days David Tucker with a guttering crew replaced all the guttering on our home for slightly more than the insurance estimate with larger gutters! We would recommend this company to anyone for any home related needs.

Was going to write this a week ago but decided to write this with a cooler head…read more Honestly I have some ptsd from this experience.. we got our roof replaced ($15k+) but through and through I was not impressed with the (1) worksmanship (2) attention to details (3) expectations lining up with delivery. (1) they came to install on the wrong day... My wife and I both work from home and it was a day where my online students had to deal with major hammering sounds. plus we had to hustle moving stuff around after ubruptly being woken at 8am. our shingles were also delivered uncovered (just fyi have a tarp just in case for rainy weeks..) however our consultant did come the next day to cover. (2) we were dropped from our insurance.... they'll make it sound like you'll get a free roof and no problem and everyone else pays for it when the "zip code" goes up in price but in reality it's a process and you could get kicked off your insurance. We were on our first year of a new policy and I had voiced this concern but.... as the new insurance agents have been berating me: "you should never take insurance advice from a roofer". (3) "no cost to you. all insurance" could still mean some cost to you. The metropolitan team did a good job extracting every penny they could from the insurance but we still came out at the end owing a bill of a few hundred (before our window screens were resolved as well). Partially not to their fault but they never could find our window blinds which they said they would resolve. They have now finally adjusted this at the end after requesting.. so that it was true to their word of no cost to me but I need to figure out blinds. I'd just like to say the consultant I worked with, Matt, was excellent. His communication and friendliness was top notch and he did show me the proof that he requested the correct install date to the team. (also came to cover our shingles delivery with a tarp thank you matt). However everything else... To prospective customers, I hope you have a better experience and in all honesty you probably will. I'd still recommend +have something to cover on delivery day. they're on planks and they'll probably tell you it's ok but (if you care) +double/triple check the install day +if the initial sales/outreach people tell you anything please get it in writing. +probably not install on a day that's 100 degrees F +mow grass down near house so they can pick up all the trash/nails +move stuff around house in advance just in case (esp if you have a fractured foot you're recovering on because you might re-injure it again).

Had a new aluminum fence installed and after less than a year the gate had to be replaced due to…read morerusted rivets in the middle of the gate. The new gate that was installed started falling apart at the welds within 5 month. When Plaza Fence was contacted for the second issue the owner Manny made an accusation that the fence was hit, and then unresponsive. Other than the broken welds the gate has no damage. If you want a product that last more than two years due to defects or improper installation then pass on Plaza fence and it's owner Manny

My husband called to schedule a consultation for a new fence for our backyard. Never heard anything…read moreelse from them. No call no email. They just never showed up. Bad customer service. Then the owner threatened to report me to Google for a fake review. For the record this is very real and we are still looking for somebody to do our fence.

We spent over $5,000 replacing counter tops in three rooms in a house we were selling. The…read moreinstallers were responsible for reinstalling the faucet in the powder room which was an extra fee. They installed the faucet incorrectly and the drawer would not close because it hit the drain pipe. Which was never an issue in the thirty years we lived in the house. Notified Fireplace & Granite immediately and sent photos and then a video they requested because they were too busy to come see the issue. Days went by with no response. We ended up hiring a plumber to adjust the faucet drain pipe. Our salesman (Travis) instructed us to pay the bill and said they would send a check to cover the repairs. Then nothing but excuses when we asked about the refund. "Only the owner can sign checks and he's on vacation. He will send a check when he get's back in town." Months later and still and no reimbursement. Now they don't bother replying to inquiries. Buyer beware.

I really enjoyed working with this company. Not only did I get granite for my kitchen at an…read moreUNBEATABLE price. (No joke, I got a quote from 3 other companies and FGD blew them out of the water) Carey was the best from the get go. I had a little trouble with scheduling to get my template made, but it was resolved. The installers were prompt, worked hard and got the job done in a reasonable time. Overall, wonderful experience, excellent pricing and I LOVE my counters. *disclaimer, I did the tile backsplas, which is why it's not perfect FGD did not do that*