I just really appreciated what seems like an honest assessment. I was looking for a second opinion,…read morebecause two other companies had recommended major, costly repairs or replacement for my gas furnace. The Grenz folks came, carefully looked at the unit, and said, "If it were my furnace, I wouldn't do anything. It is running the way it's supposed to." This second opinion cost me something, naturally, but it also saved me between $5,500 and $19,500 (two quotes from the other two companies). Jim seems like a straight shooter. I'd recommend you give these folks a try.

He called me back and talked me through the fix. He did not wait to come out and wouldn't take any…read morepayment for his assistance. He clearly knew what he was doing. He was able to talk me through several troubleshooting exercises without seeing the gas fireplace itself. If I have any HVAC or fireplace needs in the future, I will definitely use Grenz

Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

i had a great experience thanks to technician Jose Rivera. Friendly, knowledgeable and patient…read more Took the time to explain things to me and answered all my question. Did a wonderful job from start to finish.

Review for the electrical:…read more Hometown is not the least expensive. However, scheduling seemed to be fair easier with them than any other, and Shawn (the electrician that was dispatched) was a pleasure to work with, even trying to help troubleshoot a related situation (not specific to his work). Where can they improve? That's easy... 1. Clearly, you price based on the service as you should. Some tasks though should not warrant such a premium. Consider coming down about 20%. 2. The sales process - basically everything before getting an expert out - is not optimal if you're someone who knows what needs to get done and just needs "the smart one" to show up and do an assessment. There wasn't pressure; just needless extra steps. 3. I will have to make some adjustments due to observations after Shawn left; it's not his fault specifically, the home had some wonky wiring and the install had some very picky requirements where the use case is going to warrant some changes. Due to the high premium, I can't justify having him back out like I normally would. Ultimately, for electrical, do I recommend? Yes. I just think they have opportunities to improve.

Didn't get to use his services - his time frames did not work for my project... however his honesty…read moreand knowledge of information was outstanding. His ability to communicate honesty was very appreciated and should I work in the area again I would contact him first!

From the owner: 10+ years of experience in heating & cooling system repairs and installation for Residential,…read moreCommercial & Industrial.

My refrigerator quit working over the weekend. I called numerous places, but none of them could…read moresend someone until the end of the week to look at it. Plus, they all wanted to charge me a couple hundred dollars, which did not include any repairs. Thankfully, Vinny's could come out on Monday morning, which was appreciated. He looked at my fridge and diagnosed it as a faulty defroster causing the issue. He ordered the part and was able to install it the following day, and everything was working by the end of the installation. However, when I came home from work later that day, I found that my fridge was again no longer working. I sent them a message, and they could come out the next day to take a look. When he came out, we discovered the electrical panel was the issue. He explained that when the electrical panel fails, even after it is repaired, other issues tend to follow, requiring additional repairs over time. He took the time to explain this thoroughly, answered my questions, and gave me the option to repair the electrical panel or get a new fridge. I appreciated that he took the time to explain everything so I could make an informed decision. Ultimately, I chose to replace the refrigerator, and they changed their initial visit from a repair to a diagnostic visit and refunded me the difference. I recommend Vinny's if you need an appliance repair. They're very responsive and honest, and the pricing is fair.

Vinny and his wife came out early October 2025 to fix our refrigerator in our motorhome, they did…read morenot fix it. Strung us along for months. When my husband finally reached him, he offered to refund some of the money we had paid him. He offered, we did not ask. This started a few months ago, with a text from him in May saying he would send me a cashiers check. Still waiting................If I would have come here or the BBB first, we would have never called them.

Have used this company many times, but NEVER again…read more They literally charged us $465 to unplug a drain. This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment. Avoid unless you want to get ripped off.

Scott did an excellent job installing my new A/C. I also had Horsch & Miller install a new hot…read morewater heater in my home and again another excellent job. They are do a very through job and are reasonably priced. I would highly recommend them!