Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their technicians - for the most part - are good. However, their prices are way too high, and their…read morecustomer service stinks. It takes 5 phone calls to get anything done because all I get is the stupid AI rep who can't solve any problems. I've heard they've been bought out by a national company in the past year, and changed a lot over to AI. I don't think they are locally owned anymore. I'm wondering if they are not hiring people to answer phones (or worse - letting people go) because all I get is the AI rep.

I finally gave in a turned on my heat on Thursday (Turkey Day) to find out I had no heat. I called…read moreAll American at 6 pm on a Friday night and Travis (owner) himself answered the phone. It was sure nice to not have to deal with an answering service. I felt bad for interrupting his family Thanksgiving dinner, but he was so great trying to talk me thru what to look for to trouble shoot. 48 hours later, his tech showed up and within 30 minutes had the problem fixed. The All American crew is top notch. I would buy anything shiny from him just because I trust him that much. I'm sure glad that I stopped to talk to him at the county fair a few years ago.

Left message on 12-9 Saturday pm that my furnace was out, but told them I didn't want anyone to…read morecome out on a Sunday. The owner, Travis, came to my house at 7am Monday, to check the furnace which could not be fixed, it would have to be replaced and brought me 2 space heaters - to keep the house warm until his crew could replace it, Monday schedule was already full but would have it fixed on Tues. 7:15 am Tuesday, two great employees arrived ready to work. Explained what they would be doing, so there would be no surprises. 2hr and 30 minutes later I had to a new furnace. They removed the old parts and left the work area cleaner than it was when they arrived. New thermostat was installed, that was easier to program. The young men were kind and treated me with respect. I would recommend All American HVAC L.L.C. located in Waldo, WI. Definitely 5+ stars. Their prices are very fair! Judy S

Arrived within an hour, diagnosed the problem as a shorted wire and fixed it within an hour…read more Painless process and didn't try to sell us any unnecessary services. Very happy with this company. $78 service charge for us in Beaver Dam which seemed very reasonable.

These guys do good work. You get what you pay for. Had an issue with my furnace working then not…read moreworking etc.... Luckily it did the goofy stuff when they were there. I figured this was gonna cost me a couple hundred minimum. They were like " No way , this is covered by warranty thats one of the reasons we install this make and model." I thought it had passed the warranty time. Some things it just pays to get a quality product from local company.

Did all the work on our new home. Dependable, trustworthy, got the job done quickly and correctly…read more We did a lot of bidding and JAX price was the best around.

From the owner: Furnace, Purifiers and Air Conedread more

Everything was explained to our satisfaction. The different service options was explained to our…read moresatisfaction and we were very happy with the service and the knowledge and attitude of the provider. Thank you Sure-Fire!

Buyer beware! Make sure you get your price upfront and in writing - 2 minutes to relight a pilot…read morelight....$100. Literally spent more time writing the bill than he did in the house. I definitely will be looking elsewhere for heating and cooling from on, shouldn't be hard to find a better value in the area.

The sevice Tech was excellent ( Mike ). Initial estimate was good and all work was completed in the…read moreday. No Heat situation was resolved in the middle of a snow storm. Thanks!!!

During a prolonged cold-snap in the weather (I'm sure there were plenty of furnace problems around…read moreto be fixed) Josh was very attentive to my calls and emails and was very punctual. Outstanding service and excellent work. Thanks Josh!

They showed up first thing in the morning to fix a problem with my furnace. They were courteous,…read moreprofessional and efficient and had no problems explaining to me what they were doing, also offering me suggestions how to keep my furnace in top operating condition. They are the HAVC I call when ever I need work done.

I called them on Friday because I was going out of town and needed a shower mixing valve replaced…read morefor my basement shower. I was gone for military duty and didn't know when I'd be able to return to fix it, so I called them and asked them to come out to replace it. They said they could be at my house Monday to fix it, I had already purchased a new valve and all they had to do was cut out the old one, glue up some cpvc lines and would be simple enough. They would also have to attach a copper line to one of them as well. It was an inside wall and there was an access panel to get to it and shutoff valves so accessibility was not an issue. Well, I was shocked when my wife told me the bill was $767.25 and the plumber had charged us 5 1/4 hours worth of work for a simple job that should have been 1 hr, maybe 2 max. I felt like they had taken advantage of my wife. I have used them before in the past and they do nice work, but considering how much they charged me I'll use another plumber. Make sure you get a quote and shop around first.