We used to have a leaking fridge with a working ice maker, working fridge and working freezer…read more Now we have a scratched kitchen floor, a fridge that doesn't work, an ice maker that doesn't work and a freezer that barely works. When at our home Vinny apologized for setting the bottom drawer of the freezer on our new kitchen floors and then in an email requesting some type if reconciliation he became unprofessional. He was yelling at my husband about his own lack of preparation from the emailed communication with details of what was broken and then verbally attacked him. The lack of accountability and not showing up or responding when our fridge and freezer continued to become more broken with each visit in hopes of making it right was frustrating. We went from a leak under our freezer to needing a new fridge. This process has left us without a working fridge since May 13 and now we need to shop for one and get it delivered / installed.

Vinny and his wife came out early October 2025 to fix our refrigerator in our motorhome, they did…read morenot fix it. Strung us along for months. When my husband finally reached him, he offered to refund some of the money we had paid him. He offered, we did not ask. This started a few months ago, with a text from him in May saying he would send me a cashiers check. Still waiting................If I would have come here or the BBB first, we would have never called them.

I used to love this company. We purchased a service contract with them because of their outstanding…read morecustomer service and the positive experiences we had with their technicians. Unfortunately, without any notification to existing customers, the company was sold to ABC Heating. I had a maintenance appointment scheduled months ago for today between 8:00 a.m. and 12:00 p.m. No one called or texted to let me know the technician was running late. When I called, I was met with an AI phone system. After repeatedly asking to speak with a real person, I finally reached someone, but she couldn't provide any information because dispatch wasn't responding to her either. As I write this, I'm still waiting for my technician to arrive. The excellent customer service was the main reason I chose this company and purchased a service contract. This experience has been extremely disappointing. At a minimum, current contract customers should have been notified that the company had been sold and reassured that service would continue without disruption. Based on this experience, I can no longer recommend this company.

Review for the electrical:…read more Hometown is not the least expensive. However, scheduling seemed to be fair easier with them than any other, and Shawn (the electrician that was dispatched) was a pleasure to work with, even trying to help troubleshoot a related situation (not specific to his work). Where can they improve? That's easy... 1. Clearly, you price based on the service as you should. Some tasks though should not warrant such a premium. Consider coming down about 20%. 2. The sales process - basically everything before getting an expert out - is not optimal if you're someone who knows what needs to get done and just needs "the smart one" to show up and do an assessment. There wasn't pressure; just needless extra steps. 3. I will have to make some adjustments due to observations after Shawn left; it's not his fault specifically, the home had some wonky wiring and the install had some very picky requirements where the use case is going to warrant some changes. Due to the high premium, I can't justify having him back out like I normally would. Ultimately, for electrical, do I recommend? Yes. I just think they have opportunities to improve.

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.

I have been a customer of R J Heating and Air Conditioning for about 30 years over two properties…read more They have always given good service, until now. Now, if you want them to just do an inspection and tune up you have to join their club. I don't want to have to join and pay for a club just to get a tune up. I now have a different vendor. It's a shame after all of these years that they have to take that route.

I've done business with RJ heating and Air Conditioning for over 5 years now and I can say this is…read morea heating and Air contractor with Integrity, fairness and genuinely devoted to providing excellent customer service at a fair price. I found them in the yellow pages when I was trying to find competing bids for a air cleaner unit I wanted added to my furnace. They did a nice job and ever since have been caring for our furnace and air conditioning needs. What I particularly like about this place is they aren't trying to sell you things you don't need and are more than reasonable on pricing for things you do. In addition to annual checkups (that are about 1/2 the price of what I hear advertised on the radio) they have repaired our furnace twice and the air conditioner once and when one of the visits required a follow up (which happened to be on a very hot holiday weekend) they didn't even charge me for it and it was the owner of the company that came out himself and fixed it for us. What prompted the review was an inquiry call I made today about replacing a furnace and what impressed me is I left the call knowing more about the choices available to me, rebates and the government sponsored incentives available. But what most impressed me was that they were more interested in discussing if I really needed to replace it than just trying to sell me one. Its refreshing to know a good honest contractor you can call to get help when you need them. I highly recommend them.

I can't say enough good things about Nordic Air Heating & Cooling. Trevor responded within an hour…read morethrough Yelp chat and walked me through troubleshooting. Within two hours, Matt was at my house. Matt diagnosed the issue, explained my options at different price points, and gave me realistic expectations for each. What I appreciated most was that he really let me take the lead without ever making me feel pressured. I ultimately decided to replace my 21-year-old A/C unit. My one critique is that I didn't get to choose the specific unit. That said, Nordic picked a dang good one. They properly sized the system for my house and handled the installation. If I had to do it again, I honestly would have called Nordic sooner. I also would have asked about replacing my thermostat while they were there--my current one is old and yellowing, although it's certainly no big deal. Matt was back within 48 hours with his apprentice, Brandon. Both are young, but incredibly sharp. Brandon walked me through every component, explained what everything did, and showed me how to maintain the system. Matt stood there like a proud parent (they're within 10 years of each other) and confirmed everything Brandon explained. Throughout the entire process, I felt completely comfortable with both of them coming in and out of my home. They were knowledgeable, respectful, communicative, and easy to work with. I would absolutely call Nordic Air again and will be recommending them to others. Great experience from start to finish!

Matt did great work. Professional, clean, knowledgeable. I highly recommend them for their…read moreexpertise and prompt service. He came on a Saturday!

Mike did a wonderful job he was very professional. He made sure that everything was put together…read moreright and he came on time I would definitely recommend him to anyone.

From the owner: For over 43 years, Champion Air has been providing outstanding HVAC, heating, air conditioning,…read moreboiler systems, and refrigeration services to Cedarburg, WI and surrounding areas. They treat every job as if they were working on their own home, which means that you'll receive attentive service, careful work, and outstanding end results. When you work with Champion Air, you're guaranteed to get the outstanding service you deserve.

Top notch, professional service…read more Seider came recommended by both our realtor and the former owner of our home. Unfortunately, our first interaction came due to near carbon monoxide poisoning. We awoke in the wee hours if the am to the lights and sirens of the fire dept arriving because our CO monitors had gone off. Seider was quick to arrived during a huge snowstorm with an emergency weekend call. The corrected a disconnected outlet/exhaust from.our boiler, and were prompt with arranging a follow up service call to correct the issue that caused the exhaust to come off. An issue with the sparking mechanism was causing gas to build up in the unit, from what I could gather. Our technician seems knowledgeable about our unit, and had all of the parts and tools he needed to diagnose and repair it. The prices seemed fair, things were explained well and a detailed invoice was provided. Despite high demand during a major storm, they were able to correct our immediate safety issue in a timely fashion. We felt well cared for, and would definitely use them again.

Addition - After Making this post, the Owner did reach out…read moreto me and apologized for the actions of some of the other employees, refunded more then half of the money, and came and fixed the electrical to that which was originally agreed to. The Owner Made it Right. Notes to the Owner: Bart that showed up today, was professional. He was Apologetic for what had happened up until this point. And cleaned up the previous mess that had even been left by Joe and Dan. This is how management should have been, and should be. Even when Ben (The master electrician/Manager showed up today) he was making excuses for his actions. That too many people message him and it's easy to forget about something. This isn't the paying customer's problem. If you make a promise to a customer, and you don't keep it, you've messed up. Original Post - If you want timely response. Don't use Seider. If you want the work done that was agreed to. Don't use Seider. If you want Employees Fighting in your house. Don't use Seider. I have had a series of interactions that left me not really wanting to work with the company. After Rude employees, unprofessional behavior, and taking forever to get me scheduled, I would recommend going to another business. First interaction was fairly strange and unprofessional. I was contacted after submitting a form, asking me to reach out to schedule service with Ben, their master electrician, on August 3rd. Upon reaching out to him, I was questioned as to why I was calling this number, who gave me the number, and didn't help schedule. I had to reach back out to the scheduling person that told me to call Ben to get it on the calendar. I had a guy come out for the initial investigation on Friday August 7th, and was told that I can call over to get it scheduled, and they will make it a priority, because the electricity was out in my bathroom. Upon calling to try and get scheduled, the scheduling person stated they would need his paper work in order to schedule me, and they would reach out on Monday. He asked me at that time if I wanted my bathrooms vanity light and the fan and heating lamp on seperate switches, which I stated yes. They didn't. I waited giving the company benefit of the doubt (Employee stated they were fairly busy). Friday the 14th of August I reached out for an update, got the run around because the scheduling person wasn't there. I had to call back again, and again, and again, before they FINALLY got back to me August 24th (17 Days later --- WOOO Priority) to get me scheduled for September 1st. The two guys that were working on my house on September 1st were shouting at eachother, calling eachother names, criticizing what and how they were doing the work, one of them threatened to stab the other, threw things down the stairs, and didn't install the vanity light and fan and heating lamp on seperate switches. I rarely leave bad reviews without talking to management, and attempted to get this fixed. They stated they would get back to me that same day about a resolution (IE, either some money back or getting the switch situation fixed.) That was September 2nd. One of the two employees (Joe) Called back to apologize for his less then professional attitude the day of, but As of today (September 14th - almost two weeks later) Management still has not done anything to resolve the issue.