Had them out 2 wks ago said everything was good today we woke up furnace is not working called them…read moreand they said they couldn't come out today said they would call me when they can come out, this is Not Good Customer Service!!! They owe me the 150.00 dollars they charged us! I will call someone else!!!

We were refered to Wolfe and Sons heating and cooling by a friend(Jeff Zook). They came out and…read moregave us a great price on a new furnace for our garage. The following year our rental property needed AC. It was a complicated job in an older building on the OSU campus, but the guys did a great job. Now fast forward to this week...our home furnace stopped working and due to the age we wanted a new unit. They gave us a good price on a terrific Lennox unit and below some of the larger competitors prices. They guys are honest, professional and fast. They arrived this morning at 8:00 am and they were finished by noon!

I can't say enough great things about Tyler and his service. A friend of mine works for this…read morecompany and I trust him so I had them out for service. Mind you this was after two other companies had been out. The first one was just for a tune up, but he I believe to drum up business for his company sabotaged my system. A few days after the tune up my AC went out completely. Another company who my home warranty company sent out came out and was price gauging essentially. Fast forward to today with Furnace Guys. Tyler explained everything he was doing, what the pricing was going to be, and most importantly didn't talk down to me like the others had. I appreciate an HONEST company that cares about the customer. Thank you!!

We've been experiencing heating and cooling issues in our home for over a year. Our previous…read moreservice provider never seemed to find the root cause of our issues and so problems persisted. That was until we contacted Mike and The Furnace Guys! Less than 24 hours after our initial call, The Furnace Guys scheduled, arrived promptly and delivered a solution. Fast, friendly and reasonably priced service. We couldn't have asked for any better. HIGHLY RECOMMENDED! We will be repeat customers!

Our furnace broke down last week. I called Rightway heating and cooling. They sent out a technician…read more(hunter) that afternoon. The found there was a leak. They sent out another technician (Blake) who had a device that allowed him to locate the leak. It was in the cooling system and the unit needed to be replaced. The next day they found the cooling system was under warranty, located a system locally and then installed it. They gave me a quote for the labor which the warranty did not cover. Matt came out that evening and installed the new cooling system. All three technicians were outstanding and knowledgeable and were courteous and did their jobs. Matt who installed the new system was the best technician I have ever seen. Great company with great employees. They did not try to upsell you on anything and even their office researched and found and coordinated the warranty process for us. Our a/c unit was only two years old in a new build house.

I called them to check if the AC is ready for the summer. I…read morewas very disappointed with the service: 1- They did not clean the AC coils 2- They did not replace the cups 3- The filter installed was the wrong size I will never call them again.

Our AC stopped working and the technician quoted us $1098 for an OEM control board replacement. We…read moregot the part for $170 and replaced it in 30 minutes. We know our system will need replaced sooner or later but I wouldn't go with them if they are trying to charge us almost 650% markup for a repair.

This is a GREAT company with exceptionally professional service. Going to say it up front on this…read morereview... HIGHLY RECOMMEND for your heating and cooling needs. So glad I called them first! TIP: Ask about the $249 yearly service. Haven't done it, yet, but we will. Not once, but TWICE they tried to help me with a do-it-yourself fix over the phone so I wouldn't have to pay for a service visit if the fix was simple. FIRST, the office folks walked me through a quick battery check and power check. SECOND, the technician called me from the road and walked me through a fuse check, which worked initially, but later kept failing. So, the company kept me on the schedule and came out quickly the same day (on a SATURDAY!). Jake was AWESOME! He worked hard trying to locate the short in our system. He found it, fixed it quickly, cleaned up, and we were back in business with A/C on one of the hottest weekends this summer. If interested, ask Jake about his testimony... REMARKABLE young man and an OUTSTANDING company! Same day service at its BEST! Again, they get a HIGHLY RECOMMEND from us.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Came out same day service call. Very professional and knowledgeable. A locally owned and operated…read morebusiness, would recommend!

While in the middle of a heat wave, our AC stopped cooling the house down. We called Guaranteed…read moreHeating and Cooling and they came out. After looking at our compressor, condenser, and HVAC, the technician told my wife that we needed a new compressor at a minimum, which would be $10k and suggested we replace our HVAC for an additional $6k. As I was away from home due to work, she called relaying this information to me. I requested she get a 2nd and even 3rd opinion. She contacted another company that came out and within 3 mins of being there he showed my wife that the breaker had been flipped off, which is why the condenser wasn't working. He also told my wife that there was nothing wrong with our condenser or HVAC other than it needed Freon. This person from the 2nd company told my wife that since our unit took R22 freon he could not service it as he did not carry R22. He was very nice, did not try to sell my wife anything but told her that the only way he could fix it was to replace the unit with a newer version. He suggested we reach out to another company that carries R22 as it would be far cheaper. We contacted the person that originally installed the condenser and HVAC and he came out. He put 3lbs of R22 freon in and it worked great after that, only charging us $450 for the service, freon, and repair. The person from Guaranteed Heating and Cooling deliberately shut off my breaker to my condenser and tried to sell my wife a overpriced system that I didn't need. They tried to take advantage of a woman, thinking she would not know any better. If it wasn't for my brother-in-law stepping in, they would have probably gotten away with it. When my Brother-in-law called to request her money back for the service call since they were blatantly dishonest, the Guaranteed person tried lying to him, saying he just spoke to me, her husband. When my brother-in-law called him out on the lie, because I wasn't even in the country at the time, he tried to back out and said he was talking about another customer. This tells me they tried this an another customer that day as well. DONT TRUST THIS COMPANY. THEY WILL SCAM YOU!

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

Outstanding service and very informative! I would recommend Mike to anyone for reliability, honest…read moreand detailed work. If you want to know what's wrong and have it fixed right this is who to call

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

I stopped using because I found a HIVAC service provider I like better. SHC is basically OK…read morehowever I am very demanding and also requirement full understanding what and why things are done or needed.